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Little Lites Christian Learning Center
3200 Sutro St, Reno, NV 89512, United States
Comments
Am
Review №1

Paid $295 to hold my sons enrollment start date. Never received a copy of their policy and procedures. Lied 2x to me and told me it’s Washoe county law that a child MUST lie down for 45 mins. It’s not the law. It’s to provide a rest period and/or quiet time. There’s no set time. Told me if my child wouldn’t be able to lie down it wouldn’t be a good fit and kept my money. I encourage anyone to call licensing for daycares if something doesn’t seem right. I filed a complaint. Also, I was never told my deposit was not refundable. Perhaps they should mention their strict 45 min nap rule before taking someone’s money. Most 2 year olds begin to drop their nap around this age anyways. This is the problem I have with so called Christians.

Ra
Review №2

This is a wonderful child care option! My son started at 13 months and my daughter started at 8 weeks. I always felt comfortable leaving my children at Little Lites because the staff were so detail oriented with the children. Everyday I got a full breakdown of their day on a worksheet and it was always super detailed. The 2 hr diaper changes were always noted and any notes about needing cream or out of the norm diapers were always appreciated. Snacks and meal times were also consistently detailed and noted. The allergies had special attention and the awareness of the staff for individual needs was superb.The facility itself was super clean and evidence of diligent housekeeping was everywhere. Every night it was “all hands on deck” for washing the toys with disinfectant and disinfecting the rooms and surfaces.The security code enforced double door entry in the lobby was a selling point for me and checking ID’s for different faces picking up and dropping off children was appreciated by my family. When I toured and placed my deposit, Stephanie even shared with me a Military program available to assist families with expenses. I signed up for the program and was very grateful for the advice!The education schedules and curriculum were amazing as well. There is a great balance of learning going on and playing. The fences around the outside play areas were well maintained and there were always more than one teacher monitoring outside play. The music and dancing in the auditorium was great thing to see every morning as well. The best part was they greeted my babies every morning with enthusiasm and genuinely seemed to love their interactions with the kids. I think they loved my kids and they took phenomenal care of them. I got texts if anything needed to be shared and sweet pictures also. They were also flexible when I needed it with taking the kids outside of our normal schedule. I was sad to leave due to financial necessity but will always recommend this program to anyone looking for childcare!**Update: We have returned to this facility with our kids in 2021. Our family loves this business!!**

Ro
Review №3

Staff is very nice, awesome vibes. Take a tour for yourself. My 3 year old seemed to like it & still talks about it joyously so I know that they are loving & teach the core values that I’m all for! All in all we did like it, BUT my child isn’t attending anymore because the drive from south Reno isn’t funny in the morning. Recommend 👍

Sa
Review №4

Would not recommend. They were unkind to my child and to my family.

Ai
Review №5

This daycare and the women that work thuer really love our children! They send pictures throughout the day to me once in a while just to show me she is having a good time and if I leave her crying they send me pictures to show me she is all better. My daughter loves them all and has been there for 3 years I believe- i trust them with my child 💯 and that’s the best feeling when leaving your babies!

Mi
Review №6

If I could do 1 star I would. If you want to have updates on your child and their learnings, this is not the place. They dont send the 2yr olds home with a daily report as required by Nevada, not even a weekly report. If I didnt take the time to get to know the teachers and ask them how my child was doing, I would have never known. I still did not get information of what their being taught, or what they see that needs worked on so that I could continue that development at home. Teachers, directors and parents are suppose to have a tight close relationship for the benefit of the child.After 8 days of my son being there, they advised me they didnt think my son should be there in that environment anymore. I tried to be open and trust and gather as much information. This was for behavior normal to 2-4yr olds with not sharing, pushing and so forth. My son in any school hes been in has never had any behavioral issues, so I was bothered.I think ultimately we got pushed out either from their clicks or the teacher not being able to handle normal behavior... which mind you I also witnessed with another child in the mornings with my son. Towards the end, the teacher advised me he punched her and pinched her. My son knows very well to not treat elders (adults) like that, he doesnt dare... so to me that is a sign he was fighting for her love, acceptance and attention.They ultimately gave me notice on a Wednesday at 4:59pm by email that Friday wil be my sons last day. As a single parent who had been looking the past 1 1/2 weeks for a new place anyway and I didnt like what I saw or heard... how do they expect me to hold down my job but find a good school that can teach him with positive reinforcement in just 1 working day!I do not recommend this daycare its more like a babysitting operation.Good luck on your search, I know how frustrating and consuming and difficult it can be when our children are so very important to us and how we raise them.UPDATE: Something is defintely very wrong at this school. My son surely after this instance started at a new school. Hes excelled, hes learned so much, all the teachers love him, and he even has a few friends his age that always hug him and say good morning. Makes me wonder what was REALLY going on at this school. DO NOT TAKE YOUR CHILDREN HERE.

Information
6 Comments
4.3 Rating
  • Address:3200 Sutro St, Reno, NV 89512, United States
  • Site:http://littlelites.org/
  • Phone:+1 775-229-2675
Categories
  • Preschool
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
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