Very worthwhile training course. Staff were friendly and experienced. Provided bikes were a bit battered (to be expected) and there arent many places to sit and rest between sessions or to shelter from the rain, but if you bring the correct clothing and snacks, youll be fine.

I enrolled in this class and was on time, I was waiting for an hour at the location (SF) and was never told that it was closed, I enrolled Feb. 8 2021 and my class was on Apr. 17 at 6:30am. In those two months no call or email was sent out to notify me. I called and emailed them, but no response. I highly recommend to look somewhere else and not waste your money (hard to get a refund) and time.

The class itself was good, but I never received my DMV test waiver and the office has not responded to my inquiries after months of calling and emailing.Considering the reason I took the course was to receive the waiver, this is very disappointing. Would avoid.UPDATE: I was able to get in contact with the office and they went out of the way to personally deliver my waiver to me. That was very appreciated - if you need help, definitely try the office phone as well as emailing and they’ll eventually get back to you

I participated in the class a few years ago. As with anything, you get out what you put in. As for the gentleman who failed because of not looking where he was going. Well, point blank, you were being taught basic fundamentals. No way youd get a passing grade without demonstrating that basic skill. Instructors were great, class is beginner instruction so its up to you to continue on your motorcycle adventure. Theyll teach you the basic skills to obtain your motorcycle endorsement but, its up to you to continue educating yourself & practicing the skills youve been taught.

Id like to confirm that their late policy is absurd. Theyre extremely strict on time. So Ive spent $100 extra to complete the course for a total of $450. Get there 30 minutes early and dont take breaks. They dont care about your time, but theyre extremely protective of their own.On top of that awful experience, Ive yet to receive my DL389 completion form. Nor have I received any confirmation that Ive completed the course. Ive tried to sort this out for the past month and theyve become completely unresponsive to email, phone calls, and voicemail. So it seems Ive wasted $450 and 3 days of my time.

During this pandemic I get that it is reasonable to cancel classes, but to call their office as well as email various amounts of times is just unjust. I haven’t received my refund and its been 2+ weeks counting.

I had never rode a motorcycle before coming to this class and I left with a very good sense of the fundamentals so I can go and practice much more on my own. Someone else mentioned Alain in their review and I thought he was a great instructor. Very supportive, informative, and patient. Hes not going to let you just breeze through the course but thats exactly what you want. Youre there to learn not to just pass some test. You need to be ready for anything. He took a good amount of time to talk with the students who did not pass so they could be more successful in the future.

The driving classes were good.I suggest them to conduct classes from 9 AM - 6 PM rather than starting at 6:30 AM. I saw a hand bunch of people dropping out from day 1- day 2 to day3.This lead us to feel crappy and sleepy on Saturday noon session classes.I didnt email from them saying that there will be a knowledge test on Saturday noon. It was a shocker and I wasnt prepared.Those results had an impact on Sunday on-wheel driving test too.I did notice that someone who performed worse than me(the other person put his feet on road while swerving more than 3 times) was passed, but I failed in driving test (and the reason they gave me is I didnt have good head turns - Honestly, I had drive mopeds for 6 years back in my country and I prefer to look at road than looking up. I do both as how we check rear view mirrors and also check blind spots. But the instructor said that I didnt look up properly, but I did perfectly what he asked for).Anyways, I was mainly looking for someone to teach me how to drive geared motorcycles and they did.Having the classes and range at different location is another drawback.

The short version: The training was terrible, the instructors exhibited a horrible unprofessional demeanor to the class. They were extremely strict on time, 5 minutes late and you have to reschedule and pay a 100 dollar fee. What I experienced was this ridiculous scenario, after being there since 6:45 AM on Saturday and riding in the rain until 4:00 PM they gave us a 10 minute break. I had to use the restroom, but I also had appendicitis about a week ago so straining to poop was cautioned by my doctor post surgery; for I still felt discomfort when I sneezed. But I felt great besides that with the confidence my doctor instilled in me, saying I will be fine and able to practice motorcycles being that I don’t do extraneous movements like weight lifting. I was also making the most of the training despite the snarky comments from the irritable instructors. After 15 minutes, 5 minutes over the break time, the instructor didn’t allow me to rejoin the class and finish the day. She said I needed to reschedule and come back tomorrow, I couldn’t believe my ears. For 5 minutes they were going to have me waste the entire day I was there and pay another 100 dollars to do the same thing, all because I needed extra time in the bathroom because of my health complication. I told the instructor of my situation, who had to talk with her manager, that eventually said I could rejoin only with the condition I provide medical documentation. I would give this place 0 stars if I could for what next transpired.The outcome: I ended giving them the documentation. But after being in the rain most of the day and practicing on the motorcycle. I felt tired, I exerted myself, so I followed my doctors orders and decided to rest the following day. After notifying the program, and to my amazement, they said they would have to discuss what they can do for my situation. I thought it would be as easy a rescheduling like they almost had me do after being 5 minutes late in the last hour of the 12 hour training that day. This place is such a trashy excuse of a program, because their solution is that they wanted to have me provide documentation from my doctor saying I can practice riding motorcycles for 5.5 hours, and pay the 100 fee to reschedule. I rarely leave reviews but do yourself a favor and don’t waste your time or money here! I am taking the skills test at the DMV this coming week and getting my license for 1/5 of the costs, just because I walked on at the DMV and took the written part after reviewing the pamphlet. If your over 21 my advice is to do that, if you need to take this course; try Pacific Motorcycle Training. The time I wasted at this place and money left me so disgruntled that I want to let anyone I can to avoid this place. I don’t want to see what happened to me and many others happen to anyone else any longer. .

The instructor wore great. Specially my skill instructor Mrs. barb and her co-worker instructor the gentlemen whos name i cant remember right now. I did learn some new skills which i was unaware of. I really appreciate them. I personally recommend to attend the program since its very useful for new riders.

DMV, STOP THIS NON-SENSE OUTSOURCING.......Remember the class starts at 6:30 am on Saturday and Sunday.Their SFO location is very hard to find.The markings on the range are poor and they just set up paths with cones.For a riding range test, the instructor did arrange a sharp right turn few yards away.Two of us were mentioning that we would like to go and see, how it is arranged so that we can do what he(Alain) is asking for.He said, it would be more confusing if we see it. Trust me.How can he decide that it would be confusing for us.Something confusing for you might be clear for me.So, we did it without seeing it.Finally those two failed.When we were given breaks between session, we werent informed next is the riding test. Honestly I thought I would go to pee right before the test. He said, Take a 15 minutes break. After the break, he said now its your riding test, and I was like What ?????.They have riding range at one location and class at another location.Apart from paying 260$, they are making us to pay for uber to move from one location to another. This is BS.

I had been riding for ten years and still learned something new. Well re-learned it, anyway. Walked away with a new appreciation for little motorcycles, too. The trainers here have been riding for decades and could own me if I were on a literbike and all they had was a scooter.

Instructors are partial, racist and unprofessional.Remember the class starts at 6:30 am. They mention that, if you are late they have the right to kick you out. We were there at 6:30 am and they started only at 7 am. So, if they are late, no one questions them.HAVE SOME RESPECT FOR OUR TIME.No wonder 6 out of 30 people dropped out after first knowledge session.

Great staff! Great place to become acquainted with a motorcycle