Ive been trying to obtain a refund owed to me and have not been able to get in contact with the owner. The day care director cannot issue the refund and it has to come from the owner. Despite numerous email communications, I have not been able to get the owner to respond to me. There is NO phone number for the owner and the only form of communication between the day care director and the owner is via email. So the day care director, like parents, is at the mercy of the owner. This is completely unprofessional and worries me that as a parent, you have no phone number to contact the owner, should something serious arise.

My child has been going here for about a year and has seemed to learn a lot and have fun however for a parent it is not ideal. Since he has started, I can’t even keep track of how many times directors and teachers have left and changed. I was never informed whenever my child had a new teacher. Also, they have a app they use called KidReports but they do not post on it daily with any notifications or pictures. When I go to pick up my child I have to wait for up to ten minutes most of the time and additional minutes because they either forgot my child’s backpack or jacket. The staff is friendly but needs to do better by notifying parents of any changes. Other than that, the daycare it very colorful and inviting.