Let me first say, that I read some negative reviews and hesitated for just a moment before signing up- I was offered a course wherever as a birthday gift, but was curious about the polarity of experiences here and the worst-case scenario, I figured, Id have to be patient and only be around these guys for two days.Well, long story short, they feel like family. Jim is an amazingly intuitive, patient, and genuine human being who will bring out your confidence and competency, even if you dont think youre starting with it. Hes the Merlin to the students Arthur.Marcel is hilarious, patient, kind, and doesnt skip a beat when you do- he just knows exactly where to be encouraging to keep you going- your next move after a line of his coaching doesnt just get you back up to speed, but just past it.They are both also bring years of experience riding and coaching, and have a full-disclosure angle of sharing their multifaceted lives on motorcycles- things you cant find in a manual or YouTube.This pair together will undoubtedly put a smile on your face whether or not you are successful in the course, but its doubtful their training will let you fall short. Im normally pretty socially reserved, but made a few actual friends and surprised myself in more ways than one. I highly recommend this class for training in life in general.Do yourself a favor and take any class RideSafe offers, its a privilege you shouldnt miss.