I went in and had them help me design a custom piece for my Moms 90th birthday. It was a great design, they did quality work, they were quick, and they were reasonable. On top of it, they were very nice people and very helpful. I highly recommend them.
Total incompetency. Made an appointment to have a small simple job done, cutting a 1 inch square in a plate with 4 notches in it, basically making a 1 inch letter H. After driving 45 minutes to get here I was told we couldn’t possibly do the job. If they couldn’t do such a simple job they certainly SHOULD NOT BE TRUSTED to do your custom jewelry work of delicate repairs.
The review by a unknown complainant, indicates an attack review by a competitor or just a for the fun of it.I have seen the quality of their work. It is excellent and can compete with the best of them. As a rank amateur, even I would not attempt to heat a piece of jewelry with opals or any or any other high risk component. They are not amateurs.