Thanks Randy for helping me print some paperwork, from my email! He was very helpful and friendly! Very good experience today, at the Waterville store.

One of the nicest lady I ever met in main so far thank you very much Kennedy youre such a sweetheart she went above and beyond helping me out today thank you very much for being so caring and taking care of me like I was one of the family you definitely have a great employee Kennedy you are amazing

Stopped by to get some supplies for the wife.

Finally found the pen refills Ive been looking for!!

Very bad service no one would help. Asked for flatbed cart to put a gaming chair on was told only staff can use them. Waited 15-20 minutes for staff to help no one showed up. So my son and I loaded the chair on regular cart. Then waited some more for clerk to show up to cash out out. They need more staff. The store is understaffed.

Worst service ever!!!!! Customer service has no training to return online orders and manager can’t be bothered to assist after multiple requests. Opening account for Office Depot today

This is by far the worst staples Ive ever been to The service in the print center is terrible they always tell you its going to be an hour Even if you have one document and theres nobody else there because they want to discourage printing it for you and make you do it on the self-serve even though sometimes you cannot use a self-serve because you have a specific type of document that will not print on the copier. This has happened multiple times at this location avoid if you can and just go to a different location.

The customer service at the print and copy desk was fantastic. I needed business cards ASAP and Kennedy was so helpful and got the job done in no time! She walked me through the process to upload it onto their website and had them cut and boxed in under an hour. Totally came through for us, and for such a fair price too.

The copy & print center is SUPER hit or miss. Sometimes, the employees are helpful, educational, and have great customer service. Other times, they are rude and act put out when you ask them to print something (which is their job). I’m sure they get a lot of orders and are stressed at times, but they should still be polite. As a person who has worked in customer service for many years, I’m often very unimpressed with how some of these employees act.

I have been a Staples customer at this particular store for many years, and a Staples Rewards member for almost as long. The store personnel have always been personable, friendly, and helpful. They seem genuinely willing to help with any project I am working on, and ready to give tips and advice on any issues I run into. All-in-all, this is one of my go to sources.

Well stocked with myriad office supplies. Staff not really able to help with printer/ technical issues. I believe if you sell something your sales people should be competent regarding it.

After the rude manager threatened me with being removed by force for not wearing a mask. Standing over me, not social distancing, I WILL NEVER SHOP HERE AGAIN. I always had bought my computers and accessories here. NEVER AGAIN!!

Very well organized store. There was no line to wait for and the parking lot was mostly empty. The staff was able ro help me find the printer ink i needed in do time at all.

Had to fax something and the woman working there was very helpful!

I visited my regular Staples Copy Center with a small order. I was advised of the costs, but after looking through my receipt, I was charged an additional $31.74 for guaranteed on time (1 hour) delivery My order was small which should have taken an hour, and I was never advised of the additional costs. The place did not look over busy. There was no line of waiting customers. I will never visit a Staples Copy Center. My place of business includes 150 employees. Word travels fast. Never Again! If I could take the one star away, I would. Robbery

The staff was very cordial, have a very knowledgeable and they did everything they could to help me out

Great place, friendly staff, good sales.

I love staples it has all ur office and home needs

Great store for office shopping. The traffic in and out of Waterville Commons is a pain. I wish they were located somewhere else.

Your average Staples. Friendly and helpful staff. Plenty of parking. Good location.

Great folks.Helped me find a special paper clip.Thank you

Good pricing and selection but could use more electronics and computer stuff.

Always get friendly service when I stop in.

Fine found my printer ink fast

They dont carry enough computer equipment or parts. Even something as simple as a SATA cable they dont carry.

Daniel was great and understood my needs.

It was good the young fella was helpful

Staples is a very helpful place and workers are excellent! I went to Staples to purchase a refurbished computer tower, couldnt find help from any local computer stores. Staples transfer all my stuff to the new tower, since I brought home my new tower, I have been returning back to the store to fix something. I just wish in the beginning Staples would of first sat down with me and made sure everything is working properly; not youre all set. Just recently I have another issue and this cause more problems, so I need to go back again; this is about the six time going there... Im frustrated and running out of gas!One good thing about always going back and seeing different technicians, l found Daniel, he was excellent! I mentioned that when I listen to my songs, it only play one at a time and stopped, he didnt said, just hit-play all, he helped and show me what to do. So if I have any other issue, Ill go in when he working...lol

Great customer service.

Its ok. Got what we needed and the staff was nice enough

Clean, well-organized, friendly

Friendly knowledgeable staff

Helpful people

In and out