Stay Away. Youll get ripped off. This Driving school takes your money and doesnt follow through with actually getting teens their licenses. Its been 5 weeks since my kids completed their class, passed both the written test and the driving test with flying colors and they keep saying that theyre waiting for DMV to send the completion certificates that will allow them to get their licenses. Ive talked to multiple people at DMV and ODOT. NW Drivers Ed has multiple complaints against them, and has possibly LOST the paperwork that theyre supposed to submit for their students from TWO classes to get their licenses. Now I either need to pay $75-100 each for my kids to take another drive test from a *different* third party, or go all the way to Bend, from Salem, which is the closest place that is taking Drive test appts right now, during COVID... and the wait for appointments there is another 6 weeks from now.

Very flexible schedule times and fair test and assessment. Remember to drive the speed limit posted on signs and also Mary was a great instructor very calm and cool with great tips. I passed first try just remember to practice and be confident

I left a few messages over a couple of weeks trying to get information on lessons, no one ever did call me back but I got a text message a few days later-at 11:43 PM- stating:We do offer one on one drive lessons but our schedule is looking very full currently.I replied the next day during business hours with a couple of questions and to this day have not received a response to either the text or the voicemails.

As a student I love this class and my teacher, Glenn is outstanding and very caring to us. I had lots of fun with Glenn and enjoyed every second.

Critical: Quality, Value, Communication, Professionalism.I would not recommend this place, They amount of plexiglass and plastic bags obstructs the view and is not easy to drive comfortably. In addition, they said you drive your own car but that was not the case, had to drive a Nissan Ultima which is not the best to do a test drive in. The plexiglass does also obstructs the sound of directions, not very accurate on appointment times. I am specifically talking about the one in Albany. I would never recommend if you value your money.

I took the drivers test and passed with ease. The test was easy my only commpliant was the car was extremely small and they had plastic wrap dropping the from the ceiling so it was hard to see out the back window

Place was quick with the appointment. In and out no fuss. I know its the style but the receptionist had such giant holes in her pants she had to hold them on while sitting in her chair.

The reviews scared me a lot but I think you have nothing to worry about as long as youre sure youre ready! I had a very pleasant and quick experience.

My son got his drive test on Friday and pass the test and we made the appointment on the following Monday to DMV and got his picture taken and was very happy

Horrible customer service. Several calls and messages left with office staff and no returned calls. They will initiate a conversation via text or messenger and just stop responding. Would not recommend working with this company. The only positive was Yeni! She was kind and helpful. Such a disappointment to not have other/more options.

Awesome people ! Extended my appointment when I was running late, and were happy to accommodate me with the stuff I needed. I would recommend them to anyone.😊👍

Wouldn’t recommend the one in Albany, the instructor was late and unprofessional. Ridiculous amount of plastic and trash bags in the car. I was very disappointed by my experience there. DONT GO IF you value your money, unless you want to be judged and treated rudely.

Do not use this business to get you Oregon DMV test - unless you are 100% sure you will pass. It is $75 to take the test and if you have to retest it is the same price with no discount, so another $75. When you can just wait one month to six weeks to go to the DMV and take your test for $20. It is a waste of time and money to use this business - be patient make your appointment at the DMV save money. To top it off they were not professional.

Do not go to the one in Albany. My son took his driving test here due to dmv being backlogged. The instructor was very unprofessional. As I listened to what he was telling my son his mistakes were I didn’t hear thing that should have resulted in a fail. When I stated that to him he simply walked off. I also requested the score sheet which they refused to provide it. He also told us he failed his driving test four times lol! And stated my son could come back the next day and probably pass no problem? Ya for another $60 on top of the already $75.2 weeks later my son passed his test at the actual dmv with a 94%. The instructor said he was one of the best drivers she had tested in awhile, hmmmm interesting🤔Save your time and money and schedule with the dmv.

If you fail your test dont leave a bad review i had an awsome experience and I pass my instructor was so nice. So dont do the test till you feel confident enough to pass

Good positive experience for my son. They were calm and professional. After the driving portion they talked with him like an adult about what he needs to improve on. Thank you!

We had a great experience. Thank you William and NWDrivers Ed for being here for my son when the DMV is not offering behind the wheel drive tests. He turned 16 right as quarantine was beginning last year. We live on the coast and were unsure when we would ever be able to try for his license. I was very excited to find nwdrivers Ed. Totally worth the trip to Albany. They were professional and super nice and informative. Would highly recommend them to anyone in need. He passed, now my husband is going with him 4 hrs away (only DMV we could actually make an appointment at) to complete his license. Ugh COVID!!

The plexi glass everywhere inside the vehicle is drastically ridiculous. The instructor seemed overly strict. Im wondering if theyre purposely failing folks just to get repeat customers and maximize there revenue. The guy after me failed too. Maybe I am being too distrusting but I am the customer. I can be. Yea, Im skeptical. I think Ill schedule the retest with a different company.

My instructor was so nice I felt very comfortable with him and I pass.

NW Drivers Ed is the third party testing site in Albany, Oregon for DMV. They were very nice and accommodating. The only thing I didnt like (it was not the fault of this company but the fault of DMV) is that if you have to retake the driving test it is another $75. Great people to work with.

My son had to take his drivers test at NW Drivers Ed due to the DMV not doing the tests. His instructor, Glenn, was very nice and his receptionist was kind as well. The car used for the test was COVID-19 covered down to the gear shift and the plexiglass separation.

My daughter went for her drive test. She failed by one point. The examiner marked blindspot repeatedly and thats one thing she is consistent about, checking blindspots. She paid $75 and will have to pay another $75 to retest since DMV doesnt have any apps. I know she wont go back to this place and because of anxieties will take a long time to go back. I mean anxiety already made her wait until she was 21 before taking the road test.

Office was not hard to find and the person behind the desk was friendly, but the instructor snapped at me right from the start did you read the window there were postings on the window and I said yes I read them and he snapped back raising his voice DID YOU READ THE WINDOW? I calmly repeated yes I read the window. I was his last test I suppose and he was not in a good mood. Test I thought went very well, I am very careful, checked blind spots before changing lanes looked over my shoulder backing up even though with all the plastic sheeting in the vehicle I was seeing double and triple everything and I commented on that maybe it upset Glenn because even though I had done well enough I thought but he did not see me check blind spots and that was the most critical mark (3). Frustrating I waited two months for this test and now I will wait again, also it was an hour drive to the test site. Not good Oregon.

I have had driving tests at other facilities, so I had experience with the process of what to expect. However, working with Todd today has made a stressful situation into a much more calm and doable experience.He was very polite, funny and shows that he genuinely wants you to do as well as possible. He gives you a comprehensive understanding of what to expect and has a very friendly and approachable demeanor.Thank you Todd for such a experience and thank you NW Drivers Ed.

Would not recommend this place to anyone. Rude tester, total waste of time

My instructors were great! Todd was an amazing classroom instructor and his experiences and stories not only made the course work seem even more relevant to life but also made it more interesting; not only was he an amazing classroom instructor but was also excellent while I was taking my final drive. James was a great drive instructor and helped me to feel confident in my driving and was very personable. Andrew was very understanding when I did my first drive with him and gave great instruction. Overall I am far more confident in my driving ability and am a much safer driver. Thank you to those above and all who were involved in my completion of the course!

Tod is so friendly and so helpful. My test was quick and relaxed. He explained everything clearly and provided a great car that was easy to drive. Basically the antithesis of a DMV experience.

We had an excellent experience. We received a call the day before to confirm our appt and they offered to move us to a location closer to our home which was very thoughtful. Glenn was the instructor who administered the test and he was awesome. Very professional, kind, and provided excellent feedback. I am now the proud parent of a licensed driver and am so glad we were able to do everything during this time. They also followed all social distancing and other COVID-19 related practices very well.

This place is definitely worth the money. But I wish they did more drive time.

Guy was completly rude

My 16 year old daughter was very uncomfortable with driving and had experienced a driving mishap that made her anxiety worse just prior to her coming to NW Driver’s Ed. We chose NW DE based on a referral from a friend of my daughter who said he had a very positive experience from the Corvallis Office. My daughter really enjoyed the Albany instructors and learned a great deal about driving safety. We feel it was very well worth the investment and all of the staff (Todd, Andrew, & James) were professional and very good at instructing at her level. James was very clear, patient, gentle with his corrections, and informative during the required drives. We would very highly recommend NWDrivers Ed.

I didn’t go to course from this school but they are really kindly and professional and i took my license at first drive so than you so much examiner Tod P. You really great man

They are very professional who give you the services