Both of my daughters have used the services at the Alpharetta location for their driving lessons. We were very pleased with David and Dori. They are very knowledgeable, patient and kind driving instructors. Scheduling and communication was also very good and very much appreciated. I would highly recommend Drive Smart Georgia to any of my friends.

I took the drives smart Georgia program in February and it helped me relearn basic driving skills to help me drive out in the roads with confidence. Kenneth and Dori were nice and professional instructors. They deserve raises!!

I had the pleasure of working with Jenelle. She was extremely helpful with my daughter’s registration. Thank You so much Jenelle for your exemplary customer service, as well as your personal touch!!!

Janelle was Awesome, great customer service. Thank you for all your help with getting my daughter scheduled for her driving lessons and Test!! Definitely recommend Drive Smart Alpharetta for your teens driving experience!!

Update...location has closed and opening new after 1st of year.Looks like this location closed. Retail space for lease.

I would like to personally thank Jenelle Ragin for her support & effective communication during the COVID pandemic. Jenelles superb attention to detail & excellent customer service is why we will recommend others to Drive Smart Georgia. Our daughter has completed the virtual online course and now will complete the six hours of instructor led driving. Thank you thank you Jenelle & Drive Smart Georgia.

My son took their driving course last summer. The classroom time was ok but I felt my other child got much better instruction through another driving school two years earlier. The true frustration with Drivesmart came after the class when we needed to schedule my sons 6 hours of in-car training. We could NEVER get it scheduled. They sent emails for weeks in a row apologizing that their schedule was full, knowing that their customers were very upset, but I never saw a solution to the problem. We tried for nearly 5 months to get his drives scheduled. We could never find an opening. At 6 months, the drives included in his class expired, and at that point I gave up. Now its a year later, and I need to get a certificate that he at least completed the 30 hours of classroom time. Their website contact form is blank. Their phone number goes to voice mail, which tells me to email [email protected] - that email bounces. Terrible company, and a complete waste of $500.

Timothy Morrow is BY FAR the worst instructor there is in this company. First, he showed up over 15 minutes late. His car was very messy and had a bad odor to it. During my lesson, he was on his phone for the majority of it. He did not pay attention to my road or my driving. He got angry with me when I had trouble with parking and belittled me, as well as ate my entire ride. On the way back, he asked about my academics and he kept telling me that driving was not rocket science when clearly I am a new driver. I cried during the ride and had to pull over while he said nothing and never apologized. An awful experience and a truly terrible person.

Update to previous review ,1/7/2020.Changing from 1 star to 4 stars.Since the last review, the manager of Drive Smart GA has contacted us to apologize for the experience and ensure us they will take proper disciplinary actions. She scheduled my daughter with a new driving instructor (Jessica). Jessica was very professional, patience, and provided my daughter with an intuitive and great learning experience.=========================================================Drive Smart Georgia (Alpharetta)My daughter had a driving lesson with instructor Timothy Morrow on 12/7/2019 at 4:30 PM. It was her second driving lesson but first time driving with Timothy and first time on the main road.It was a horrible experience to the point where she broke down and cried as soon as she got home.Timothy demonstrates zero professionalism and was very rude. First of all he showed up 15 minutes early at 4:15 PM with no early notice, gave us attitude when my daughter was not immediately ready to go. To make things worse he ended the driving lesson 15 minutes early at 6:00 PM.During the driving lesson he instructed my daughter to drive into a Del Taco drive thru so he can order a beverage.The worst part of the experience is the way he communicates to my daughter. My daughter told us he yelled and belittled her from beginning to end. This is unacceptable! Timothy is not fit to be a driving instructor, especially working with younger inexperienced drivers.We have a third and final driving lesson coming up, we hope the next driving instructor is more professional and have better inter-personal skills.

Although the in class sessions were great, my first in car driving lesson was an awful experience. I have never driven on the main road before then and it was on my profile when I was signed up. The lady I had was super rude and insulting me because I decided to wait until I was 17 to start driving. My first lesson was back in June, but I had to wait several months to even schedule another lesson. My second lesson is today. I have a different instructor today, but I’m afraid that I will be yelled at again. Overall, not the best experience. I am going through the Alpharetta location. If I get yelled at again, I am considering changing locations. Anybody going through Alpharetta location that could recommend a good instructor?

Bought the package for my daughter, class time, 6 hours of driving, and road test. The class was fine but trying to schedule driving time is a nightmare. Had I known it would be such an issue, I wouldn’t have used this company. They are using the same excuse of why it’s so bad in someone’s review 5 years ago- almost verbatim.My fault for choosing them as I didn’t read the reviews prior.I have tried to schedule driving instructor time but they release the schedule at noon on a Tuesday. I can’t stop teaching to get on my computer at noon so by the time I am able to look- every thing at reasonable times are gone. And these are weeks in advance. So from the time my kid finished the class to the time she drove with an instructor was about 6 weeks. I was offered a fraction of what I paid in a refund when I called- but that’s unacceptable. Hiring another school’s instructor would be around 350 dollars. So I would have been out of money and time. I decided to try a night drive as it was one of two classes they could offer. I said fine but I need to have her picked up at our home. No problem, right?The night of my daughter’s first lesson, the driver was at the incorrect location. Not her fault and she did everything she could- even coming to get my daughter. If it wasn’t for Ashley, I would have given the company one star. If Drivesmart Georgia wants to improve their business, they need to start by giving this woman a raise. Ashley 5 stars: Drivesmart Georgia 1 star.

My daughter was originally registered at the Johns Creek location. However, after having a bad experience there, we transferred to Alpharetta Office. So far, we had nothing but the BEST experience!!! The office staff is friendly, polite, and very professional. They will work with you and help you schedule your driving sessions. Unlike the Johns Creek location, they have NEVER EVER treated me rudely or disrespectfully. Jenelle and Shundra are amazing ! My session was double booked and Jenelle worked her magic out and things fell into place :). Thank you ! I couldn’t be thehappier with my experience at this location!

My two sons took the drivers ed classes, the driving lessons and the driving tests at Drive Smart Alpharetta. They learned a lot both in class and on the road, and passed their tests the first time. They didnt have the same driving instructor each time (although when you sign up for the lessons, you can choose your instructor/time so you can keep the same instructor if you wish) which was fine because my sons said the instructors were consistent in their teaching. The instructors were patient and friendly and gave the parents a quick debrief after the lesson. They also emailed a debrief. I would definitely recommend Drive Smart.

Please don’t opt for the Alpharetta center, especially if you are a new driver and have no prior experience of driving. Even after enrolling for 6+10 hours of classes, coverage of parking maneuvers was very poor. I failed the test at their onsite center because my parking did not meet their expectations (fair enough but I had spent so much money already). I was asked to purchase the tune up (which again will not be given on same day as driving test) and additional hours for parking. Very business minded, takes a lot of time to book classes with the same instructor. Go for the same instructor should you opt to join. Every new instructor will start from the scratch, beware if you are a new driver. I did not go back even though I had a free retake, overall very expensive. Took my test in DMV and passed.

I have put three teenagers through the Johns Creek Drive Smart program and I will say that by far it has been the best company to work with that I have experienced. Their website is very user friendly, their classes are very informational, customer service is great and nothing beats being able to take your road test with Drive Smart vs the DMV. I had one child that took their test through the DMV (due to Drive Smart did not offer this at that time)... it was an awful experience compared to my other two children. WELL WORTH THE MONEY for introducing your child to driving. Wonderful experience!

My son had a great experience @ the Johns Creek location! I highly recommend the program here. I will also be signing him up for defensive driving in a few months.

I worked for drive smart awhile back and even though I have my opinion about management I have to say when it comes to safety and teaching proper driving techniques this school and employees are well trained and care about proper driving techniques and safety.

The classroom course is great according to my son who is enrolled and has taken this portion. The scheduling process for the behind the wheel training and third party test is not acceptable however. I was assured before we signed up that there is typically plenty of availability, this is not the case at all. Currently there is only one 2 hour session available in the entire month of August. My son is having to wait a month past his birthday to get his license because of this. The reps I have spoken to about this tell me it is never this busy and they are trying to hire new instructors and that the owner of the company is even stepping up to give lessons but none of this remedies the issue we are having with scheduling. Very disappointed with that we chose this driving school.

The customer service is so worst. The manager was rude with the customer when requested for a reschedule of class. I wish there is negative star rating . Manager name is Nathalya Silva - Alpharetta location

Best customer service. New cars, clean facitility.

Not good, the driving instructor stopped at a gas station and waited with student for a few min outside to stretch meanwhile i am paying to be driving

Would you trust your children to a driving instructor that makes $11/hour?