I made a purchase at Staples earlier this week and received a coupon for $20.00 off a purchase of $50.00 only good for today, June 24. It had no exclusions written on it. I made a special trip to the store to purchase ink for my printer. My purchase was $57.00. I was told the coupon did not cover ink. Nice telling me after I made the trip there. So don’t believe everything you read from Staples!! I’ll look to get my purchases elsewhere in the future.

Tried to tell me mask “mandate” was the law. The guy who told me this Covid was the least of his problems. Obesity will claim him before the Covid plandemic. Definitely felt the soviet union. I’m amazed how many minimum wage workers feel empowered to enforce and endorse something that takes the liberty from us all.

Super helpful staff! Erich especially was very knowledgeable and answered all questions with great product recommendations

I buy all of my desk chairs from here.Scott the sales manager was very patient and helpful.

Greeted and offered assistance as I shopped around. Very friendly checkout and was offered help with the number of items I purchased.

Excellent staff that are very friendly and knowledgeable. Have most items including computers and laptops always in stock so you can look at in person and have staff assist with any questions in person. Frequent sales too on office supplies. Clean and organized store. Would highly recommend. Located in Logan Town Centre near other shopping with plenty of parking.

Very polite and helpful staff. Had great recommendations on products, and I didnt have to ask for help. It was offered. The cashier was great as well!

I went in inquiring about printing thank you cards for a baby shower. I had previous printed the invitations at a Staples in the Pittsburgh area and had a wonderful experience. I assumed I would have the same experience here.... The supervisor as his name tag stated, was rude and did not offer any guidance to what I was looking for. I have never ordered these before so I did not know anything about it and was asking for help. He was rude and made me feel incompetent as I was trying to explain what I was looking for. He told me that he would have to change all of the settings to be able to print them and he would have to change all of the settings in order to cut them and sighed as he said it... I thought that was your job? I asked if he could have them done in the same day because it was an hour drive for me and he stated that there wasnt (which was fine) and that it would be done by Monday at the earliest. Half way home, I receive a call stating that they were finished.... completely unsatisfied with my experience in the printing department.

The employees are terrible. I assumed this is the manager that checked me out.After I stood in a line of four people for some time. When I got to the cashier, she said she needed to wait on the people behind me. I guess that I needed to get out of the way. Then this guy, I think he was supposed to be a manager, comes to another cash register and I have to be move over there. I told them that I was not going to move and they insisted that I move to another line. Then this dude asks me if I was assisted in finding my items, after I was standing looking for ink cartridges and he came by and walked right on front of me, while no one was around and acted like I was in his way and kept right on going. These are the most arrogant people running this store that I have ever seen in my life.I have been in a lot of Staples stores, but none come close to how bad these people are. I shop in the Altoona area a lot, but no other stores come close to being as bad as this store is. If it was my store there would be all new employees working there very shortly. Very sad display of customer application. I feel bad that these people are so ignorant.

Absolutely AWFUL. I WILL NEVER GO TO STAPLES TO GET PRINTS OR CUTS EVER AGAIN.I took my wedding programs, printed elsewhere on thick paper because staples didnt have that paper. I then took them to staples and had them cut. I was VERY specific on how I wanted them cut. Apparently, the staff didnt write any of my request and some lady cut them WRONGLY. Completely RUINING MY PROGRAMS. Awful awful awful. GO ELSEWHERE!!!!

Supr friendly staff thats always willing to stop what they are doing to help. What I enjoy most is that they are honest. If they dont have what Im looking for, and they cant order it, they give me advice on where I can find it.

They were able to make a suggestion to a paper binding project that I did no know of. Their option will save me 50% as compared to my original idea. Oh yea.

Went there to scan something, my husband had just called them and told them what we needed. Person was very nice on the phone but when I arrived there must have been another man in the copy center. He very curt and rude...too busy to help me...staples..you lost a longtime customer...it would have literally taken 2 minutes to help me...hope it was worth losing a customer!!! Rude rude staff member!!!

I always find what I need and get great help and questions always answered.

Wonderful customer service and quick and easy online printing.

Easy email printing! Great customer service!

I was able to find just what I needed.

Greatest store in Altoona, PA. Even before I began working here, I loved stopping in for quality pricing and friendly cashiers/associates!

I needed copies and the clerk said it would be 30-45 minutes to turnaround the small job - 10 copies of a 14-page document. He got it finished in less than 15 minutes.

Very knowledgeable about computers and virusis.spent aot of time explaining to me even though i didnt buy anything

Very disappointed. Went in to get Dell laptop, an employee stopped and said Id be right back, I stood at laptop I wanted for 20 minutes. Two others employees walked by also didnt even acknowledge I was there or needed help.They we not busy, neither was other clerk....I walked out...I called that same afternoon about what happened...and also to see if actually had in store. Said had one left, Sale was over on Saturday.I ask to hold for Saturday, I again would make a special trip (45 minutes one way) to get it. I called tonight to tell them cant make it up before work on Saturday ...I really wanted that laptop...but sale ends Saturday and have to pay full price when I come for it on Tuesday!! So they lost a $449.00 sale... because of staff when I wanted to purchase it Thursday ..on my day off.

Great service. Keith was very helpful.

My experience in Altoona Staples, It is always nice to be recognized by my name. I have shopped there for many years over 20. Staples had the right concept at one time to focus on the customer and the staffing. Now it shows they are followers in the retail rat race. They have stretched their managers too thin ( they are always running when Im there ) and cut back on staffing to the point there in never a person to help. the shelves are empty because everyone is ringing at the register and they all look tired and beat. the people change over too much over the past 10years too.I am from an older generation but I feel maybe someone will see this.

They have good sales every now and then, and try to compete with best buy.

Staff was very friendly and helpful.

Love it! Staff are very helpful.

Horrible customer service and not knowledgeable on staples rewards or Corp. Policy .. over charged and will be in tomorrow am!

Great place to shop.

Staff was friendly but many items had no labeled prices and some of the items I purchased I was charged more then double the listed price.

Altoona PA employees are very ignorant. I will be doing my business elsewhere for now on. Very terrible service!!!!

Awesome & helpful.

Found just what I needed

They compete with Amazons price which helps a lot.

Went for wide rule note books only had college rule

They had everything that I was looking for and even more

Friendly staff. Internet/printing was overpriced but acceptable quality.

Love coupons!!

Love it