Bright Horizons problem is a low morale and a small number of employees. Staff members concerns were rarely considered or taken seriously. Everyone was stressed out as a result of the heavy workload. When this was expressed to the regional manager, the response was something along the lines of thats your perspective. Some budget cuts also resulted in teachers reusing the same items and lesson plans. It felt so repetitive, and it was clear that the children became bored. There is a lot that needs to be done to improve both the center and the company as a whole.

Bright Horizons is a great company and a very family orientated place they really care about the development of children I would highly recommend them

This location of Bright Horizons is one of two Bright Horizons locations my wife and I feel decent about leaving our daughter at (the other is in Georgetown). At the risk of sounding like complete snobs, we have a nanny during the week, but use Bright Horizons back up care through our work in case our nanny is sick or on vacation. Here are the pros and cons of this location:Pros:- Its cleaner than other locations and much more organized in each classroom. Both times weve used it, the front desk experience has been odd, but once youre in the classroom, they are organized.- The staff are more engaged, friendly, and competent. They are the type of people youd want to take care of your child.-The classes are capped so there isnt a flood of children allowing more attention to be given to your loved one.Cons:- If your child is quieter, its easier to get lost in the pack. This isnt a Bright Horizons issue, but a daycare issues. It may socialize your kid, but for newborn babies, its easy to get lost.If youre in a bind, this is a great option for back up daycare.

Wonderful center. The staff is very warm and well trained. It is very clean and they serve nutritious meals. The structured curriculum is perfect and always age appropriate. My special needs daughter is in Ms. Tiana and Ms. Alyssas class and she absolutely loves her teachers. They work very well with her therapist to ensure she is offered the least restrictive environment and the best opportunity to thrive. I highly recommend this center!!!