My brother was days away from death needing a liver transplant. By the grace of whatever you believe in a donor was found. Which the decision of a family to let their family member go, in order for our family to keep him was something that I could not thank them for enough, ever!The staff during my brothers time there was extraordinary! The ICU nurses were absolutely amazing!! My brother had a rough go and was in and out of ICU for 3 weeks. The nurses got him through it, physically and mentally!! To all of the nurses that cared for my brothers thank you!!! But of course to his transplant team, thank you for allowing me to keep my little brother around!! I hope life gives you all the best in life for what you do!!!

Went to visit a family member who was ill and needed surgery. Google Maps directed me to the back of the hospital where there were like six different buildings and several parking area. I finally drove all the way to the front and went it thru main entrance. Once inside it was even more confusing to get around. 5 different elevators to different parts of the hospital. After much confusing I was able to find my relative prior to surgery. The nurse told me what procedures they were doing and even took my name and number down. I returned home. After surgery I received 2 separate phone calls from both surgical teams. That was outstanding 👏. I have never been more impressed by a medical team and this one. Thank you for your care and understanding of families.

Worst parking situation of any place. Would rather reserve hundreds of spots for valet which nobody is using, especially during a pandemic, than allow people to freely park themselves including vendors that now have to haul heavy equipment half way across colfax.

Due to COVID-19, and how full hospitals are right now, only 1 visitor per day(per every 24 hours) are allowed inside either the ER, and/or the actual Hospital. You cant trade the visitor badge either. So, while one 1 family member was inside with the patient, I sat in the crowded and small waiting room in the ER. 3/4 of the people trying to get admitted into the ER, were people with COVID ( and I am not kidding). Only 1/4 of them were vaccinated. People they had to tell their symptoms to the admitting nurse that was standing guard there screening people, asking about their symptoms, etc., They had to state if they had been vaccinated as well. He was absolutely INCREDIBLE! Anyway, 3/4 of those walking in had COVID. I knew this was real, but to actually see it with my own eyes. WOW! Only 1/4 had been vaccinated. The same thing pertained to the hospital the next day. Only 1 person in the hospital. I had to wait OUTSIDE. Luckily I brought a hat, coat, and gloves. Hats off to our Healthcare Workers! They definitely are working so hard! Grateful to them for taking care of my family member, who was not there for COVID. It took 8 hours for my family member to get assigned a room. They had to wait in the ER over 8 hours. All the hospitals are overflowing. Please take care of yourself, thats all I will say. Thank you.

My son suffers from severe seizures. He has been scheduled to go to UC Health Anschutz a total of 5 times for an Epilepsy Monitoring Unit Procedure. The Neurology Department has canceled my sons appointment all 5 times prior to the appointment. They cancel a week prior or days prior to the procedure. My son is in and out of the hospital. His health condition is life and death matter. I personally feel they are refusing to treat him because he is a black male. I am 100 percent positive that if he was a Caucasian that he would be seen IMMEDIATELY! Rhonda D. practically told me that they would never allow this procedure for my son. This hospital should be thoroughly investigated. Unbelievable how they discriminate and play with human life. Shame on the entire Neurology department. Rhonda and Tracey are disgraceful. The health care system has failed us. Anschutz what gives you all the right to discriminate against anyone? I promise you that I will bring NATIONAL attention to this matter.

They are denying transplants and taking people off of transplant lists for choosing not to have the covid vaccine. Health and care are two words that should not be associated with this facility.

I am a patient at the am university of Colorado Hospital and have been for a little over 19 years now. Ive been happy with the care received from all of my doctors from the eye center to eternal medicine. The doctor at this hospital make sure everything is taken care of and if they cant then will refer you to another colleague that can. Im happy with the care team that Ive got because they show me they really do care. Now anyone that ask me or is searching for a doctor Ill refer them to this practice and have done so several times before. Giving 5 ⭐⭐ ⭐⭐⭐ out of 5 ⭐⭐⭐⭐⭐ with two thumbs up 👍🏾👍🏾.

We came into the ED last night because my hubby was experiencing excruciating abdominal pain. Everyone, from the ED staff, nurses, PAs and CNAs to the surgical staff, anesthesia, residents, PaCU nurse Jen, the nursing staff of the Cardio Vascular IMCU, the cafeteria and gift shop workers, and the security staff; absolutely everyone was kind, compassionate, enthusiastic and helpful. I recommend this hospital, 100%

Ended up in the hospital needing a knee replacement. Was fortunate to have Dr. Dayton who was so caring and wonderful. I am almost back to my normal self. Thank you! Hope to never be back but the care was lovely.

The clinics are very organized, waiting time is minimal

Had the worst experience giving birth to my daughter there with the midwives. They shut off my calming flute. Injected me with so much pricing with out telling me. Didnt let me latch and nurse without them pressing on my stomach which is procedural. But they could have given me 20 minutes. They were rude and acted as if they were doing me a favor. I still need to write a letter to theyre patient advocacy. Not like that will do anything. I already gave birth and lived a terrible experience with them. 1 star to comment it should be -10. I M most definitely very disappointed.

One star only to comment! Should be a minus 100 stars!!! Worst hospital ever. They told my sister she was having a stroke when she checked into emergency, yelled at her for not coming sooner which she had only been sick for 24 hrs. They tried 11 times to put in an IV and couldn’t accomplish it!!! Her arms are bruised horribly. Put her in a MRI for 2 hours!!! Let alone after check in saying she was having a stroke put her in a wheelchair and left her in the hallway for 2 hours before they did anything else!!! Rude, horrible service . Needless to say she wasn’t having a stroke but said she would rather die at home before ever going there again!!!! This place should sued and out of business!!!!

Dont even deserve the one star they are horrible at being efficient and respectful to the patients that are here for appointments or inpatient stay Dont use this hospital

I had to give them a star in order to comment. They don’t deserve the one they’re getting, but anyway they are not professional enough for me. My dad had been seen just a handful of times and the doctors haven’t been doing their jobs well enough for me. My dad has been doing everything needed to get a kidney and the doctors have just pushed him to the side. We are very underwhelmed and unpleased with our experience here. Thanks for nothing

This Hospital don’t deserve any stars my husband in the hospital for two weeks. Due to Covid you’re not allowed to come in until 8 AM to 8 PM staffing here has been very disrespectful and rude we was told we can go to another hospital just give them back there IVs… we’ve been discriminated against because of color or skin I was told my husband was going to surgery early in the morning so they allowed me to come in before 8 AM to see him once I got to the 6th floor I was turned away because of my skin color which I already had been cleared by security I sit downstairs and watch over 30 visitors that were Caucasian walk into the same E elevators and was not turned away something needs to change and I will be going to the press

Worst hospital service EVER. I was here for 6hrs waiting on labs which were ACTUALLY finished in an hour. Didnt receive them until 4hrs later. My nurse Leah had an attitude the entire timeI didnt get a call light, she wouldnt help me walk when I told her I was having trouble with body pain and needed a little support. Intern didnt take my blood right when I told her I had spidery veins and perfered my medicine by mouth (i asked to get my medicine orally and was denied by nurse Leah) which resulted in a bruised arm from having to try twice. Discharge took an entire extra hour. And my nurse Leah had HORRIBLE communication between me and her. I would not recommend this hospital to ANY friends and/or family whatsoever. And Im never coming back here.

I went to UC health with a heart attack. They did not monitor my heart nor did they preform any tests aside from an abnormal EKG. They determined that after less than one hours it was anxiety once they got the tropini test. It can take three house before you get a positive topoini test. Meanwhile, while the nurses were not paying attention my heart rate was rapidly without any coordination fluctuating from 120-85. At one point my o2 stat dropped to 85. As the nurse finally returned with discharge papers I told her what was going on and she said its just anxiety. I have a history of myocardial infarction. Im welcome for an anxiety diagnosis only after a thorough cardiac work up because Im now sitting at home with worsening symptoms and Im left wondering did these doctors just let me come home to die. Its a clear case of discrimination because i have mental illness. I called them and told them what happened and they brushed me off. Basically said so what you want me to do about. Im not sure what to do because they dont want to help. Begged them for a ride back to the hospital. Im not sure insurance will cover another ambulance on the same day for the same thing. I asked them to send me a car but they refused. They dont want to take responsibility. They didnt even advise.e to come back in to do a full cardiac work up. Im know I have an arrhythmia based on the monitor and possible still experiencing a heart attack. So Im going to call and get a ride to the hospital at my own expense and then I am going to sue them.

My mom is at this hospital and the staff that work in the afternoon are to rude i was expecting better they need to find better workers that would take care of the people they are looking after

Avoid coming here at all costs! They will charge you $1,000s for nothing. I had a procedure done here that was completely non-invasive, took 20 minutes, and did not resolve my issue in any way. It cost nearly $3K. I have insurance and this single visit cost the majority of my deductible for the year on my HSA HDHP plan.I had the same procedure done previously in Boulder with more care and attention for ~$200.This office will double-bill you for the doctor and their facilities, even for a standard office visit. I attempted to call various billing departments to address this and 1) they do not communicate internally, and are not aware of the extent they are double billing you, and 2) will stand firm on their billing practices regardless of anything you say or any mismatch between the bill and the level of care you received.Avoid coming here if you have any other option. This offices top priority is billing you as much as possible, not solving your medical issues.

This hospital is worth 0, been here twice for follow up check up on my dad. The front desk doesnt care nor listen to what you are asking. Then the medical assistant are very rude, I ask nicely but respond rudely. So far the worst hospital we ever experience.

Grateful for the medical staff in the ER and in inpatient as I struggle with gastroparesis. Im far away from my home in Hawaiʻi and appreciate the genuine care, concern and technology used to help me overcome this!

I spoke with Sasha for information about a covid vaccination appointment. She was amazing. She went so far above and beyond to get me all the info that I need. Thank you!!!

Absolute worst hospital ever. Emergency room staff was horrible. My husband was brought by ambulance after an accident and they were making fun of him and ignoring him needing to urinate. They didnt even give him discharge paperwork, then acted like it was some horrible effort just to print them out. Never go here. These people are awful.

This hospital is horrible. I called an ambulance for my brother who couldnt breathe BECAUSE I WAS TOO FAR TO GET TO HIM. He only lives 4 blocks from the hospital. When I called , a lady named Bree answered the phone. I inquired about the status of his condition stating I called an ambulance an hour ago but no ones called back so I was following up . She said it takes 45 min to get in the system. I repeated it been over an hour and if she can see if hes there or ok or any info that may help.. then she got really annoyed. I just asked, Please will you check and let me know what we can do (percautions covid... Stable , etc) and gave his first name. Initially she said . No we dont have anyone with that name...how would she know? Just with his first name! With out a last name? still. Anyway I then asked if she knew where they may take someone who lived in that area if they didnt end up at University hospital... She said, No, no I dont .And we arent affiliated with any other hospitals.l so I couldnt tell you where they took him. I said. Can you yell me the names of a few hospitals in the area maybe? Or can you put me on the phone with someone who can point me the right direction. She says... No Im the ONLY ONE HERE THAT CAN ANSWER YOUR QUESTIONS! WTH? IM BAFFLED! THIS IS SO UNPROFESSIONAL ... YOU OUGHT TO BE ASHAMED OF YOURSELVES TO BE considered RELIABLE SOURCE OF HELP TO THE PUBLIC.

Valet is supposed to be free while parking is under constriction so someone needs to tell me why the attendant tried to hustle me for 15 until I called him out. Im now 15 minutes late for my appointment too, this is cutting into my care because of an incompetent parking employee

If i could put no stars i would. I come in with an immunsystem compromised and they did not test me for covid, and they didnt make sure everything else was okay. My chest was hurting and i was having troubles breathing and they just discharged me. Would recommend staffs very careless.

Very poor patient treatment! My sister was in  pain and because she wasnt the squeaky wheel she was by and large abandoned in the poorly sanitized outpatient facility. She needs her medication taken in the morning and the doctors were very unconcerned about her treatment and care. The nurses at University (as usual) were wonderful,  but treatment from the doctors was poor!

Horrible experience with schedulers. Customer service doesnt care what you think.In January I needed to see an endocrinologist but that time the scheduler made a mistake. They called me back saying that they scheduled me with the wrong specialist and now after rescheduling I have to wait 6 months for a virtual visit.The second time I needed PT. When scheduler called me I asked if I was making a recurring appointment for PT? She said that this is a one-time therapy appointment, for 20min and I needed to make the next appointments later. She didnt mention that was not a PT I was making appointment with different doctor.On the day of that appointment, I went to the hospital. First I saw a nurse. I was confused. I told her I was there for a PT. But she said that she wasnt sure whats going on and she would call a provider to see me. When provider came (the surgeon) he opened my chart. He explained to me that the provider who gave me the referral for some reason canceled the PT and left the wrong referral active.He activated the right referral for PT and I left. I didnt need to see a surgeon. Why should I pay for their mistake?I emailed customer service over 3 weeks ago. No one replied to me or contacted me to resolve this. Instead I got a call (3 times) from schedulers and a letter to make an appointment for PT. I am looking forward to canceling all my upcoming follow-up appointments with this clinic and find providers somewhere else.

Worst providers to ever visit. They do not pay any attention to the customer or bill correctly. Be aware of extreme surprise billing!

Worst experience of my life. They needed to exchange a battery for my deep brain stimulation unit for Parkinson’s. I woke up in the middle of the surgery and felt everything, the scalpel slicing through my chest, the nurses whispering in my ear to hang on, it would not be much longer. I’ve tried calling the patient rep and emailing multiple times, no response. It was a nightmare,

DO NOTT COME HERE TO GIVE BIRTH!! Worst experience for my sister and trust me you do not want to know the full details I will be taking action!

It was not me but my husband who was recovered at the Emergency room. I was present and was allowed to stay with him all the time. There was a suspect of a serious heart problem. There were two doctors, two nurses and three medical students present when admitted .in a very modern, well equipped and very clean facility. Everyone acting fast and with great professionalism. My husband was then moved to the proper hospital for further tests. It was like staying in a five stars hotel. The room was very spacious , stylish with a fantastic view. The staff and doctors were in and out constantly and answering any questions in a clear and professional way. We never saw a complete face because of the Corona virus mask requirement but could read in each one eyes kindness and humanity. This is with no doubt an hospital where you feel they are taking care of you as one expects when being treated for a serious illness. We could not be more thankful !

Worst hospital ever and rude staffs everywhere. This is my second time coming here and hopefully my last. They made me and my grandmother wait for 5 hours over CT scans on her injured knee. The staffs dismissed us Every-time we ask when it will be done, does not offer water or check in on us the entire time. Get help somewhere else.

I love working with my nurses in the OB department. There is one nurse who I will refuse to work with and talk to. That nurse is Emily W. She was mean, rude and her behavior was so unprofessional

Hundreds of people getting vaccinated but no long wait. Lines moving, beautifully choreographed. My appointment at 2pm, back in parking lot by 2:06 pm. Nurses were wonderful.

My cousin has to really sit on a bed pan for half an hour and no one has came to help, staff takes forever!!

If I could rate it at zero stars, I would, at least the ER. I went there this morning for excruciating pain under my shoulder blade. I had been previously diagnosed with a herniated disc with spinal cord impingement but those symptoms had resolved over time. After a very brief physical exam, the doctor told me that she feared it might be another herniated disc. Yet, she gave me nothing for the pain other than a lidocaine patch and an order for PT, none of which was going to bring me relief from the pain I went to the ER for. I left the hospital in the same amount of pain as I entered there with. With instructions to just take Aleve for the pain, which I told the doctor that the Aleve wasnt touching the pain. Thanks a lot for nothing.

I came to the emergency room because I did something to my back. All they was try to prescribe me meds and discharge me without any kind of help. I would be very uncomfortable coming back here for anything. I was told to go back again today and the Dr actually said he didnt know how to treat the pain. This hospital is worthless and terrible. I believe the Drs need to have more training since apparently you cant get any help. I will never set foot back in that hospital because they dont care about you at all. They just want a paycheck. Thats so sad. I would rank this hospital the worst for how I was treated. I went back tonight June 16th because I found out that I have 4 slipped discs. The pain is absolutely debilitating. They did nothing for me but want to give me steroids. I waited for over an hour just to get a room and was out in 5 minutes after that. I thought I would give it one more try but they just proved to me that they dont care about your pain or try to help you in anyway. This hospital gets a zero in my book. Ill never go back even if my life depends on it.

I received my COVID vaccinations at University of Colorado Hospital, the first on January 31st, and the second on February 28th. Both visits were quick and pleasant. There was no waiting (unless you count the 15 minutes after each shot) and everyone I interacted with was friendly and upbeat. It was almost a festive atmosphere. I received excellent care and would definitely return again. Thank you for such a positive experience!

Worst hospital ever, they just ran etg test and discharged with out diagnosing the symptoms .this place is horrible

Dr. Allard and her staff were very kind, engaging, and caring. I did not feel rushed and felt very cared for. Appreciate Dr. Allard and her office and hope they know patients appreciate them. :)

I went for a usual heart procedure, that I’ve had done at children’s almost two years ago.. In pre-op they where very unorganized, didn’t know where anything was. The gentleman that did my ivy was very kind but did mess up with the ivy twice. Later in surgery they applied another ivy. After surgery my nurses where very kind and HELPING! Checking in constantly! When my day/afternoon nurse left, no one came to inform me who my new nurse! I had called in for a ivy flush at 8, I waited 15 mins no responds. A different nurse come to ask if everything was okay, I informed her I asked for an ivy change if she could possible do it or help get a nurse. She said she’s be back and almost 30 mins by. My ivy was filled with blue to the point it cause the ivy to clog. She flushed it and the pain was unbearable! She nicely took the ivy out but let the second build with blood. I called for a nurse after almost 2 hours of first flush. Within the two hours no vitals where taking or no check in. I called on the remote for a nurse as my call was ignored. I passionately waited as I know there where elders in for heart procedures as well! After almost 30 mins went by ago no one came. I look and no nurses where in sight. I asked them to remove the ivy so I could wait for my ride to get me. They would not remove it as they thought I would leave the building. After I informed them my ride was there and coming in they still refused to take it out till a security office had to tell them to take it out! Security and day/afternoon nurses are amazing at the University! The night shift is rude, disrespectful and chat more then check in and take vitals. Wishing the 3-4 hrs of my nurse leaving n me signing to leave I was not hooked up to any vital takers or monitors. With the 4 hrs after this heart procedure how much could’ve went wrong with them not checking in? I left in sobbing because of the way I was tired tonight! I have been to plenty of hospitals in my life n I have never or have never seen anyone treated like this! It’s horrible! Will be calling manger and corporate !

Not my real name here, and sorry to be a year late; but I had a major scheduled heart surgery here on November 19th, 2019. Despite all doctors in the past where I used to live (Texas) telling me Id never survive another open-heart surgery, they did one here. Obviously, Im still alive, after an aortic valve replacement and aortic root-base replacement. Dr. Brett Reese and his medical team are literally lifesavers! The staff were all kind and helpful as I recovered, also. NO complaints whatsoever about this hospital!

We couldn’t be more pleased with our visit! We have to travel 4 hours to come to Denver to go to this hospital. When they were trying to schedule my husbands appointments they did an amazing job of getting his appointments back to back because they knew where we were traveling from. The communication from the staff was awesome! We knew exactly where we needed to go because of the directions they provided us. Once we were in the hospital, everyone was very friendly, polite and helpful. We never had to wait long for his appointments. The doctors that we saw were extremely nice and the ability to ask them questions with the UCH app after we came home has been very helpful and reassuring. All in all it was a great experience for us! Thank you!

I went in after experiencing my first seizure ever, the “head nurse” or whatever she was called automatically assumed because my BAC was at a 0.001 that I had been intoxicated and my “alcoholism” had caused this, that I was warranted Ativan,haladol, and Benadryl. I was drugged out, released without anyone there, and left to wander in the parking lot for up to half an hour before my boyfriend came to pick me up in the car I was looking for. So disgusting. She should be ashamed.

I, Victoria Armstrong, had pressure and sharp chest pains the morning of Aug 17th 2020. I was able to communicate with UC Health my issues. I requested for an apt with a doctor that day. UC Health told me I needed to go to ER instead due to possible heart attack. I was in ER for aprox 4 hours and got a bill that came to aprox 9k with very little attention from UC Health’s staff and no resolution while at ER. Tests were ran. My heart was ok but the pain and pressure persisted for three days and no one could tell me what was wrong with me. Paying for services I received is not a problem. But to categorize those services as a level 5 emergency and charge a fee of $6900 for those services already rendered is unethical and price gouging. Now my bill is placed with a collections law firm less than a year later after my visit. UC health only cares about the money and not how the patient is doing. What they are doing is price gouging and saying the level 5 fee is normal. I want my account removed from this threatening, uncaring, heartless, unprofessional law firm (Edmunds and Gouge) and placed with UC Health. I want to reach a settlement where I can make payments. I’m still having the same health issues but my experience with UCH led me not to want to go to the doctor in fear of unjustly charged bills. How dare I be sent to collections knowing I experienced something so traumatic with no resolution. Is the plan for me to end up in ER again so I can be charged more money? Placing a medical account in collections should be carefully placed with the right agency. Talking to this agency or so called law firm brought back the same symptoms that landed me in ER. I received No empathy and unfair treatment from the law firm UC Health hired. Do what’s right UC Health and focus on the care of your patients instead of opportunities to make more money.

I was seen instantly and had four members of staff tending to me when they assumed that I was extremely sick. They conducted all the necessary tests and then some. The staff were great, professional and respectful and took extra safety measures due to COVID.

My experience was amazing. Dr. John Song is an awesome surgeon and everyone who took part in my pre and post op care was wonderful. The facility is well organized and makes it easy to accomplish everything. I have been raving about my surgeon and experience.

Huge hospital in Denver Colorado and nice place special the staff RN, doctor respect.

I absolutely love this campus. During my hospitalization the nurses were knowledgeable, caring and they took the time to listen. All of the doctors were very patient explaining different symptoms, tests they wanted to perform and then went over the results in ways that I understood. I also enjoy that all of the clinics are tied into the records so that each doctor can reference prior results, if any. I definitely appreciate all the care the entire staff provided.

My husband and I drove to UC health Anschutz to get a test about a month ago. It all went incredibly smoothly. The people who were helping were kind, informative, and professional. Thank you so much and we cant wait to get our 1st shot. We are both 65 or over.

As an EMT I respect what this facility can do for trauma; HOWEVER, not having a walk-in clinic or urgent care on a facility that takes 2 square city blocks speaks volumes of how poorly run a TEACHING hospital is.

Experience very clean Hospital. Very busy and I can say that they took very good care of my Brother.

Best hospital in all of Colorado. I will travel 4 hours when I need medical service just to visit this location. I have always received top-quality care and professionalism from their medical staff. I am always very nervous and anxious about receiving treatment and the staff have always been patient and kind to me.

Vaccination process was pleasant, timely and professional.Thanks for a job well done

I needed a PCR test for travel purposes. I found the website easy to navigate and the testing process was even more streamlined. Upon arriving to the testing site, I was directed where to go, drove to the queue, and within minutes was tested. My results were available within 72 hours, as promised. I will use UCHealth again.

They dont listen to your true needs

Dont even deserve 1 star lies to the patients and is not very good with their customer service forces medication on patients who are allergic to the medication might as well go to denver health medical center to get proper care and treatment

Unfortunately I have been there many tims. They are always trying to do the best thing for you, from staff to the head of Neuropathic Everyone was very nice they took care of me for a total of 3 months in the past.And they listened to Everything I asked about, if they did not know they found out and answered my questions. GREAT food all was well prepared and they knocked on the door and came in vary friendly. I ate almost everything on the menu, and fish tacos wereWas the best I ever had.

The entire team did a great job on this visit. DR. Chapman listened and answered all my questions and concerns. Thank you

My brother was having post surgery complications and was in a lot of pain .They barely did anything to help him and he was still screaming they made him leave. He was screaming all the way out the door. I am not happy with that hospital. They sent him home to early for the kind of surgery he had.

I went to the ER today and tried to tell the doctor what was going on with me and she didnt even look at me or listen to what I had to say. I have a major medical problem but they just did not care. Now I have to go to another hospital tomorrow. In the meantime its going to be a long night. I am in so much pain and wont sleep a wink. Thank you UC for nothing!

Excellent! My tech during my mammogram was everything a woman wants in an awkward exam. Gentle, caring, quick, funny and explained every detail with ease. She was just lovely! UC is awesome for medical care.

The folks on floors 6 and 7 North in rehab and surgery are the best! Ive never met more competent, fun, just nice people anywhere in the world, and Ive been around. From the surgeons to the nurses to the nurse practitioners and even the cleaning and kitchen crew, UCHealth has the cream of the crop. I was almost sorry my health was improving because the stay there was so enjoyable! Thank you all for the excellent care and I wish you all the very best!

Everyone was very friendly and helpful.I always get sick very very sick with surgery and have a hard time waking up. Also they have to keep on me to breathe, my recovery time out of surgery is very long and always seems like a extra day to even get my head straight from the drugs.With this surgery I had done for my back they blocked the nerves as they worked down.I did not get sick and never felt like I was going too.Very impressed..I will drive the 5 hours one way if I need anything done again!!

I have had numerous experiences at multiple departments here over the past 7 years.I was part of a medical study at this hospital as I have a condition that has no known cause/cure at this time. The medical study staff were incredible and I met even more of the surgical staff having over 10 surgeries within a two year time span. Ive also met with dermatologists and genetic testing staff, who all have been very warm and welcoming.Any negative experiences Ive had are par for the course with medical facilities, such as needing to arrive early to find parking and having to book appointments a month or two out. So long as you have those expectations going in, you will not be disappointed with your experience. Also, working for a health insurance company myself I know that many of the billing issues are not the fault of the hospital but are usually just miscommunications between the hospital and insurance company.I enjoyed the experience at the hospital so much Ive switched my primary care doctor to be within the UCHealth system and have never been happier.

Good people friendly staff and doctors great care

Doc Paula Pecan is one of the most thorough professionals in the bizz.She knows my history & keeps excellent track of me, & excellent notes.Shes very knowledgeable in her field, & remembers ALL. No one likeher, KEEP HER. BTW, Great bedside;);)

Doctors and nursing staff were all excellent, professional and caring. Food and food service was top of the line. I only had one post surgical experience in the below ground level, windowless room where I was placed for two days. I was forced to complain until I got a room above ground level on the Cardio floor (8).

My mother is currently at university. I myself am a bit of a helicopter kid as I have worked in health care for my whole career. I am very involved in my mother care. The team on the 10th floor has been amazing to work with. From the doctors who have been working diligently to help my mother to the nursing staff who have taken my 50 million calls per day. Rachel, Rory, Austin, Petra, Hailey, and Molly have all been so fantastic with letting me know what is going on, very attentive to my mothers needs, helping in anyway they can, and such positive attitudes. I cant say enough about them. Thank you for all you have done to care for my mother.

First, when scheduling my appoint mentioned I was quoted an out of pocket consultation fee of $250 (out of network, non-covered procedure for my insurance) . No problem. I received a reminder phone call a couple days in advance of the appointment and they stated their was a mistake on the quoted fee and that it would be $320. Ok, mistakes happen.I live a 1.5 hour drive (one way) from the appointment location, the person who scheduled my appointment gave me the address of their south office, which was 30 minutes from their northeast office. I called them to inform them and they wanted to cancel my appointment all together! No way! Thats e hours out of my day wasted, plus gas and mileage only to have to repeat it! But they finally agreed to take me because the doctor was running behind schedule anyways.Appointment comes and goes, a couple weeks later I get an email saying that that I owe them over $800 (in addition to having g paid them the $320 at the time of my appointment)! Hell NO! Cutting it short, after providing my debit card receipts they finally agree I owe them $0.This places processes are all screwed up and untrustworthy! I would not trust their doctors to do any kind of surgery or treatment on me!

I had a good experience with the exception of parking. I had no idea where to park and the the UC health campus is huge. There needs to be better signs and directions where to park. Fortunately, the guy in the big golfcart not only assisted me but gave me a ride to the building i needed to go to for my appointment. The people and guards at the entrance were both kind and mindful to keep everyone protected.

DO NOT WASTE YOUR PRECIOUS TIME AND ENERGY COMING TO UCH!!!!!! I DISCHARGED AMA FROM THIS GROSSLY NEGLIGENT HOSPITAL. I am a TYPE 1 DIABETIC and these professionals allowed my glucose TO CLIMB FROM 187 (a Monday night) TO 758 (a Wednesday morning)!!! There is simply NO EXCUSE for that!!! There were other VERY SERIOUS THINGS, TOO NUMEROUS TO MENTION.Again, I discharged AMA and drove STRAIGHT TO ST. JOES - WHERE THEY KNOW HOW TO PROPERLY CARE FOR A PATIENT.Make your own choice - but based on my experience (PLEASE GO SOMEWHERE ELSE).

I had the absolute best care for my spinal surgery! It was so impressive they way everyone took care of my every need! Thank you so much!

Parking is a joke right now you need to arrive a whole hour early to find Parking and make it up to your appointment at a decent time ! Wow they really need to figure this out

We are visiting your hospital for a heart transplant work up. We were promised my caregiver would be able to go back with me for EVERY test & consult. The very first test of this 3 day work up & my wife/caregiver was REFUSED the ability to go back with me even after I told them I needed her to go with me.To site Covid restrictions makes no sense as she’s been quarantined with me the entire time so whatever I’m exposed to so is she.This is completely unethical & violates the hippocratic oath to “do no harm” as this causes unnecessary mental stress on me to be separated from my caregiver during this process.Then when we call to speak to someone we get nowhere, further proving how little you truly care about your patients.

ER visit was a disaster. Doctors don’t know what they are doing, NP don’t know what they are doing. Came to the ER feeling better then when I got discharged. Doctors and NP are not qualified to be called such valuable titles, they are destroying the reputation of other knowledge Doctors. They will literally make you sicker and worsen you reasons for coming to the ER in the first place. Please save your health and time get treatment elsewhere.

These people DONT KNOW WHAT THEYRE DOING!! Misdiagnosed 2 times. Had to come in a 3rd time!!!! PATHETIC 😡

I was treated by Dr. Del Chiaro and his surgical oncology team for pancreatic cancer. Everyone from Preop check in, to anesthesia, OR staff, to floor nurses and the surgery team were excellent. I am also a physician who has worked in hospitals for 23 years so I was pleased with such excellent care

Had the worst experience of my life going to a hospital I did not even like going to University Colorado hospital they have not very good bedtime manners nurses really dont care you ask them to call for a Medicaid cab they say oh its going to take a while I say okay and they never did call cab

Jill is great. She went over all my x-rays with me. I would encourage anyone to see her.

Efficient process for booking appointment time. Results provided in their own App, which is handy for display at airports if needed.

I had an overnight stay for elective surgery and everything went fine and all proper precautions were taken with the virus, so no worries there. The staff all did a great job, top notch.

I drove myself to the emergency room early on Aug 13 because I was having chest pains. The people that greet you were kind, however once you step into the room - nurses, techs - no one talks to you or tells you what is going on. Ended up having an extreme panic/anxiety attack. Saw the Dr for less than 10 min- he was young with poor bedside manner. Said I was far too young for a heart attack. I’m 36 - in this world anything can happen. Overall, in and out in maybe 30 min and got slapped with a 3k bill. Beware.

Having used the UCH health system for over 20 years, my experiences and health care have been excellent. However, much has been dependent on the individual patient provider relationship. About four years ago, my primary care provider changed. I have been much less satisfied with the newly assigned primary care provider. As a result, my wife and I both changed to a different health care system in Colorado which is providing better health care experiences. We felt the UCH system has become compartmentalized and institutionalized. The patient to provider relationship, in our experience, has become impersonal and rigid in the services and health care advice/options offered.

Well organized vaccine administration, Denver is blessed to have UC Health in our community!

If you were pregnant and you want to be cared for and given the the right information dont go to the hospital. They are a mess!

Love the Women nurses and doctors.

Poudre Valley Hospital was a fantastic place to have my elbow surgery. The nursing staff was friendly and caring, everything went smoothly, the surgeon was incredible, and I was able to go home 3 1/2 hours after the surgery. I felt completely safe with their Covid 19 protocols. I would highly recommend them.

Incredibly crowded in comparison to other hospitals in the area during this time. No room to social distance throughout lobby and elevators, even the parking lot was crazy! Much prefer appointments at Parker Adventist vs UC, or UC appointments at smaller stand alone facilities.

I have been going here a few years... Just had a Colonoscopy. Have had other surgerys here. I have been to various hospitals around Colorado... from Ft. Carson, Colorado Springs and Denver Metro from Golden to Aurora and places in-between.This is the ONLY place I want to go when I need medical attention! My father in law also came here when he had cancer and he has beaten it Twice! It was taking him here that peaked my interest.They have family practices here... so I made my Primary Care out of University.I have NO IDEA what all of the complaints are about... my experiences, many over the last 9 years... 6 out of 5 Stars! NO B.S.! Fantastic Hospital that I will MISS when I move back east.If anyone from University it reading this.... THANK YOU! Thank you for taking care of my family. We Love You!!!!

My daughter gave birth to a little baby boy in Saturday morning and I must say that the nurses working in labor and delivery are amazing as are the midwives. My daughter wanted an all natural birth and not once was medication pushed on her and when she thought she couldnt do it, every single nurse in that room would tell her she could do it and how strong she was and they encouraged her with not only their words but their actions too. They were nothing short of amazing!! Truly the best of the best and I couldnt be more grateful... When they say there are angels loving amongst us, they are talking about these nurses... Thank you so much for all you do....

I literally owe these guys my life, and a box of donuts. The Doctors, nurses, paramedics, and security staff were very professional.. Thank you.

We had to do a rapid COVID test for our toddler, and the experience was easy, seamless, and very fast! Appreciate the team and the setup to make it comfortable and as painless as possible.

Had surgery and spent 5 days at UCH. Staff is very professional and compassionate. Having a private room is a plus. I would recommend this hospital to everyone for their medical needs.

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My doctor at the Center for Depression has been compassionate and helpful. And she always responds to my message sent via the portal. Thanks to her I am on my way to recovery.

This hospital like others around the country, do not care about family members of the patients that are passing. A person should always have the right to tell their loved ones good bye. It should not be one person every 24 hours, it should be one at a time. It is a shame that this country is letting the government take their rights away.

I received excellent help from all the doctors nurses n staff here! I recommend this hospital & clinic to everyone! They are friendly and know what they are doing!!

Service was great, Doctors were great, but trying to talk to anyone about my bill to set up payments was absolutely horrible! Never had to work so hard to get someone to take my money!!!