Kyle, Steve and Jeff are so patient and knowledgeable, they really go above and beyond to work with their students. They create a welcoming, fun, and interactive environment. I came in not knowing what to expect with no idea how to ride a motorcycle, and in the course of a weekend, I can successfully ride. I never felt overwhelmed, they always take things step by step in such a fashion that feels natural and safe yet incredibly exciting.However, there are things that you should know before taking their class:1) Bring all your gear on range day, they are completely serious when they say that wont let you ride with any missing gear. They prioritize safety above all else.2) Pay attention to the 3hr online session. The written exam WILL have questions over it. Be SURE to bring proof of completion.3) DO NOT BE LATE. They take this very seriously. Come early, nobody wants their time wasted, students and instructor included.4) Have fun! I came in super nervous, but honestly it all melted away by the experience they were able to create.

Tim was a great coach! He uses sarcastic humor to keep the training going. He is very serious when it comes to rules, but As long as you follow the rules, you should be fine. I believe they have to be strict, because it’s a serious job and some one could get hurt, if people aren’t paying attention!I failed the written test first time😋 cause I was over confident and honestly didn’t prepare for it. Had to pay extra $75.00 and wait a full week to take the three day course again!Tim made sure that we did every routine perfectly. The final assessment was easy. You have to do very bad (loose 15 points) to fail it, so don’t worry and enjoy the training. Bring plenty of fluids!Overall it was a fun experience and I highly recommend total riders!

Had an awesome time learning from these guys. Tim is “as patient as a rock” and I really enjoyed his humor. Highly recommend this company for any new or experienced riders

Tim was my instructor, great coach for beginners and people whove been away from riding for awhile (me)...but have experience. He was patient and understanding to a point. We had a rude and disrespectful student in our group who didnt listen and was walked off the course. (Left a bad review and trashed talked the instructors). This is a serious class but he does use humor and tries to make you at ease.I dropped the bike on the evaluation, and owned my mistake. I have to retake the class and I specifically asked for Tim again because hes that good.Learn to ride-ride to live

Gene was a fantastic instructor. My only previous experience was about 7 months riding a dirt bike in 2019. As a brand new street bike rider I really appreciated his knowledge and skill to educate and keep students safe. He provided thorough instruction, constructive feedback and lots of good vibes and praise. I truly felt supported and well trained by Gene. The kicker was taking our final Sunday class starting with rain, leading to the motorcycle test being taken in the SNOW. A truly unique experience, with a well thought out course (Total Rider) with an experienced, great teacher! THANKS GENE!

This outfit is an absolute scam . I showed up 15 mins before the class and some tubby rude guy greeted me at the door very rudely wheres your ecourse I didnt have it . He said you need one . I went back home and got one . Tried to schedule a different class and these absolute scam artist are trying to charge me an ADDITIONAL 75 DOLLARS for a class Ive already paid for which I never attended ! I recommend EVERYONE whos gone though this simply use your card and DO A CHARGEBACK FOR THE FULL AMOUNT AND TAKE YOUR BUSINESS ELSEWHERE !!!!

Just completed my Basic Rider Course and had a fantastic time doing it! The coaches were fun to work with and very knowledgeable. Willing to take the extra time to make sure you understand how to ride as safely as possible while in their care. 10/10 would recommend to anyone looking to get their license or just needing to brush up on some things.

Having basically zero riding experience other than an electric scooter, I was incredibly nervous to take this course. I was also pretty scared to potentially throw away $250. However, Kyle (our coach), made the course super fun. He was super personable and made it way easier to keep coming back each day. Make sure to take the E-Course seriously by the way.

My Name is Alexander R. (Alex). Just took a course. Very happy with outcome and even more happy with instructors. Jeff and Tim are very knowledgeable, dedicated and gifted teachers. Definitely knows what to do and how to do it. They are working with you, not just teaching a class, they are part of it. They feel the class. Especially, I appreciate both of them trying to accommodate little needs, i.e. Jeff helped a fellow student in a classroom, Tim by changing our positions in a riding part of class little comments and suggestions, etc. Great respect. Thank you guys!

Went with a friend we were super nervous about going we had never even sat on a bike before but within 2 minutes of showing up our couch Kyle changed the mood real fast he never made us feel uncomfortable. Made the class and the riding one of the most fun and educational experiences Ive ever had. I want to take the class again just to take it. He was super fair and unbiased. And everyone in our class would tell you the same thing highly recommend. Thank you Kyle so much for the experience and the knowledge.

Great place to take a motorcycle safety course to get your Class M endorsement. The instructors are friendly and knowledgeable, and they make an effort to make the course fun. Those people who are complaining about not getting refunds obviously cant follow directions. I received no fewer than three emails telling me exactly what I needed to bring to class with me on the first day. The fact that people get dropped from the course has to do with the rules the State of Texas requires the course instructors to follow. Dont let a few disgruntled students keep you from taking a course with these folks. So long as you follow instructions and read the emails they send, you will not regret taking a course from Total Rider.

Gene was great, even though we rode in the snow he made sure we were all safe and ready to go. Great experience cant wait to hit the road.

I failed the course. But it was good that I did. Had a humbling experience on how much respect you have to have for the motorcycle. Kyle was my instructor. He is a straight up type of guy in the sense that if you cant take jokes or handle the reality of motorcycle riding. Well then the class and motorcycle riding isnt for you. I am thankful for giving me a new eye opening experience understanding to be on a bike.

If you have 0 experience or a little experience, this is the course for you. If youre lucky enough or do your due diligence and get Coach Kyle you wont be disappointed. Coach K takes total riders curriculum and makes it super engaging with his theatrics and style of teaching. You pay the guy to basically humble you down, educate you, and push you into being a fundamentally sound rider. I dont think twice about the money I spent because of him and the students I learned in the class with. Mucho Respect, Coach K! And safe riding to whoever sees this and the other reviews in helping them decide to pull the trigger.

I had a terrible experience with this motorcycle school once. I did not have any prior riding experience. Any time I was doing something wrong on a motorcycle, not because I was doing it intentionally but because I had never sat on a motorcycle and operated it in my life before, the instructor was threatening to dismiss me from the class for not following the instructions. I was already uncomfortable since I was learning a new thing, these threats made me even more nervous. I am not sure if its this school/instructors particular way of teaching, but this is not the way it should be!Additionally, this school has a terrible refund/cancellation policy. They can easily dismiss you from the class for whatever reason they can find and make you pay the full price to sign up for the class again.

Yes, the reviews are true that if you are late at all, dont show up with proper gear, dont bring your e-course certificate, fail the knowledge test, etc., then you forfeit your fee and have to repay and retake. They are very clear about this prior to beginning, and the onus is on you to make it happen. In part, it helps prepare you for the seriousness of the course - riding motorcycles is dangerous, so you should approach the course with appropriate gravity. Further, the time commitment for the course is great for participants, but even greater for the instructors. Respecting simple standards of showing up prepared and on time is just being respectful of their time and energy.On to the actual experience: Kyle, our Austin instructor, was incredible. He has clearly been doing this for a long time and has a ton of experience, but it never came off as stale or tired. He strikes a serious tone throughout - never letting the inherent risk slip far from mind - but balances it with a fun and patient atmosphere. He explained everything clearly, never made a question seem silly, gave constant feedback, and gave equal attention to each student. Importantly, as a woman with zero motorcycle experience, he treated me exactly the same as others and without any hint of condescension or impatience.Looking ahead to a weekend of 15+ hours of instruction is daunting and honestly felt unnecessary. On the other side of it, the opposite is true. Each minute of instruction felt totally necessary and valuable, and the time passed easily. I would recommend this course to anyone and recommend Kyle even more highly.

Informative course that starts from square one, so even someone with no experience could become a safe rider with this course.Kyle was a good instructor with a sense of humor, but also kept it serious to teach the respect you have to have for safety when on a motorcycle.

I just finished the weekend course to brush up on skills long since gone rusty in preparation for getting back on two wheels as a weekend pursuit. I dont have any interest in commuting but riding in the Hill Country is something Ive thought about ever since we moved here ten years ago.The safety course wasnt much different from what it was when I took it all those years ago, and it was nice to get back on a motorcycle in a controlled environment. The e-course is new, of course, but that was actually pretty useful and I had no issues with it at all. The classroom portion on Friday night was enjoyable and combined two classes together. Everyone participated and learned what we needed to, and everyone passed the written test. The morning sessions (early start - 7 am) were held on Saturday and Sunday, and our group consisted of six riders of varying skill levels. Kyle, our rider coach, took exactly the right tone to get the points across, direct where necessary but not afraid to lighten the mood when appropriate. It is a testament to his ability to teach skills that everyone in the class passed both portions, and there will soon be five newly-licensed riders out there with at least the basics skills to stay safe. I already had my M certification, but the course was exactly what I needed to boost my confidence and blow some of the rust out of the mental gears.I plan to go back in a few months for advanced level training, as Im a firm believer that you can never have too much training or education. Well done, Total Rider, and especially well done to Kyle.

This training centre is one of the worst I have ever been, I wouldn’t even give one rating, cause trainer doesn’t know how to train and he always shout at customers even though I we do the exercise things correct regarding motorcycle. I had coach named KENAN, he one on of the terrible coach I have ever seen. Waste of money and time

I just finished the BRC this weekend and had the best experience! Jeff is a fantastic coach and helped me build my confidence over the two days of riding. His analogies and anecdotes helped me better grasp the concepts and he took time to make sure we all really understood the fundamentals. I wish I had known riding a motorcycle is so much fun so I could have done this years ago! Thank you Total Rider and Jeff for a wonderful experience. I highly recommend this course for anyone who would like to learn to ride!

I unfortunately dont remember my Instructors name but he was very friendly and helped calm my nerves come time for evaluation. I dont think I could have had a better instructor (for me). He was straight to the point and provided individual helpful tips during exercises when we would get sloppy or mess up.My overall experience was positive but I dont agree with the business owners response to negative reviewers. I think replies should be neutral no matter how emotional or outrageous a review is. I would have questioned my decision to book the course if I had read the google reviews prior.Your mileage may vary but I had a good course experience. Be punctual and respectful and thatll take you far.

Recently completed the BRC course, and received my completion certification.Able to go down to the DPS as told and simply file the paperwork and received my M endorsement. No complaints about any part of the program. Enjoyable atmosphere, easy to learn and succeed if youre willing to put forth the effort and humble yourself if your skill level is low. Definitely recommend if youre new to riding and have a ready-to-learn attitude. Kyle did an excellent job with keeping motivation high, and stayed with the pace of the class.

The course the class, and coach all on point. A great learning experience.

I just finished the basic rider course with Total Rider. It was a worthwhile experience. The coaches where pleasant, knowledgeable, and dedicated to getting you through the class safely. They where VERY clear about all time and gear restrictions and the consequences for not meeting them. I highly recommend Total rider to anyone looking to ride.

Loved my instructors and my class. I had zero experience going in and my instructors were incredibly patient to help my class and I learn how to ride. My instructors were incredibly forthcoming and honest about riding a motorcycle; the dangers of being a motorcyclist, what type of bike might be best for you, etc. I also made some good friends from the class that I still ride with due to the interactive atmosphere of the class.You will have a great experience with this course if you:- Take the three hour course. Seriously it’s a solid three hours. The written test you take on the first day is derived completely from that course. Take your time and study that online class! (This means scheduling in advance with enough time)- Print your online course completion certificate. They don’t have printers, and they need a paper copy version for their files.- Be on time.This is a no BS company, follow their policies and you’ll be set!

I took the course and the classroom portion was easy enough but the teacher seemed not to care. Then the next day we went to the driving portion and it was 12:30 in the middle of the hot summer day. the Teacher started us looking at the bike in sun and for about 1.5-2 hours later I started not to feel good and the teacher said that if I leave the course i wouldnt be able to finish. So I was continued until i almost fell over so i sat down and took off my helmet. The teacher told me to get off the course so I did. Then after sitting in the shade a bit the teacher told me I wasnt allowed to finish and i could email the lady in the office. So I did and she said they wouldnt let me retake the bike portion and that i have to pay for it all again. I was upset that they didnt even offer a break. So i called the office to ask for a refund or for another class and the manager was rude and treated me like a child and he said that it doesnt matter if you have a health issue. He also said the course doesnt require breaks. We are in the middle of Texas in the heat of summer in the middle of the day and we didnt get breaks. I would save your money and take a better course with someone else.

I rode motocross off and on since childhood. But I put up my boots fifteen years ago. I set my sight on a road bike and decided now is the time. They say wisdom comes with age, thus I decided to take the one day intermediate BRC2uLW course in Hutto, TX ahead of my bike purchase.The program is thoughtfully organized and comprehensive. Kyle, my instructor is passionate about motorcycles, and is a gifted teacher. He masterfully weaved the course material with appropriate humor. Most importantly, I left the course with more skills than I arrived with.I highly recommend Kyle and Total Rider.

Just took the intermediate course on Saturday. I haven’t ridden a motorcycle in 30 years but with Gene Prentice as our instructor, he made it fun and got me back up to speed. If you need a professional instructor who is knowledgeable and friendly, make sure you ask for Gene!

Kyle was my rider coach up at the east Austin location. Dude was the real deal! He does this full time and you can tell he loves everything about what he does. If you have the opportunity to work with him do it! He is forsure the best they have!

Total riders were very professional and value your time to the T. They start when they say they do and by the end, you are sure to be a pro in riding bikes. Very friendly staff and got back goodies along with the certificate to ride in Texas.

Dont listen to the reviews- I just finished my basic course with Jeff and it was an amazing experience. Yes, they have many rules and if you do not follow them you will fail the course (which is likely where a lot of the poor reviews have come from). No, Total Rider does not make those rules- the entire course is created by the DPS. The MANY emails made it very clear what was expected and what needed to be done, and for the few questions I had Mindy was there to answer them. Jeff was a great instructor, and although a large portion of his job consisted of reading verbatim the DPS curriculum, he always explained things in more detail if necessary and was eager to answer any additional questions that I had. He was a really great guy to be around, and he had a ton of entertaining stories to break up some of the monotony. I was worried going into the class after seeing some of the poor reviews, but all in all it was a great experience and I would recommend the program to anyone looking to get into riding.

I signed up for the class 12-01-17 and found it to be really fine. I particularly enjoyed the riding portion over that weekend with Arsenio as the instructor. He has a passion for the business of training motorcyclists and hes in it with his heart and mind. He has a relaxed attitude and makes one feel like they will make it with his confidence guiding you through the training course. I had zero experience with street riding when I took the course. Now I have my motorcycle and am riding safe on the streets thanks to Total Riders program. Ill plan to take the advanced riding course at some point this year.

Finished my 3 day course today and I’m impressed. Classroom time was well thought out and designed to get you thinking outside the box which is needed on a motorcycle. Instructor was really patient and very funny. He kept things from getting Monotonous and was cracking jokes the whole time. We had veterans and newbies and everyone had a great time and managed to pass the class.

My wife and I took the class about a month ago. I have 26 years of experience riding motorcycles and since I moved to the US recently I decided to take the class and get my motorcycle endorsement. My wife had zero experience with motorcycles so naturally she was scared.Here is the deal, they are teaching you to be safe on the road while riding a motorcycle. A motorcycle is so much fun when you know how to ride it safely however a lot can go wrong if you dont know the basics and/or goof off on the road.Also, it doesn’t matter how many years you have under your belt, it’s always a great thing to take a refresher course. These coaches will help you improve your technique for sure.Their system is pretty good to learn and have fun at the same time. My wife had no idea how to ride a motorcycle with shifters and now she is pretty good at it!

So you pay money to learn yet the instructor and them provide basically no help. your expected to go into a class knowing everything and take a written test and the whole time your just given an attitude. miserable experience. its cool tho on how their money policy works its stated however your paying for guidance to learn yet they avoid helping you and make you fail so they can tell you to pay again and take the course again... wouldnt even show the test results. so who knows if its legit or not

The weather was dismal and cold beyond imaginable in Austin, but Neo was an amazing teacher. Kept the class engaged when all we wanted to do was find warmth. I cannot express accurately how impressed I am wirh this experience.

TERRIBLE - GO SOMEWHERE ELSE IF YOU WANT TO LEARN HOW TO RIDE!A really big disappointment. I came to classes to learn how to ride a motorcycle, I have zero experience of riding a motorcycle and my expectations were that course help me to build necessary skills. That is was my big mistake. The class was full of people with some experience.The class portion of the training went fine. Coach Tim Shea is a good man, the class portion went fast and interesting.The range part was terrible. Once I lost control because of motorcyle front brake level was too far for me and I accidentally push the throttle. Well, it is OK. I was not sent to the home on the first day. At home, I realized the reason, why I have had issues with control - I dont have a comfortable position on the bike. The next day, I asked to replace the bike or adjust controls, however in response I heard that I should be sent to the home and I signed an agreement that Im OK to use what the school will give me. Later the couch dismissed me with an argument that Im not follow the instructions. Well, it is his opinion and right. However, what I would like to say in my turn. Im an immigrant and I understand English very well, yes I have an accent and it is doesnt mean that I stuped or dont want to follow the instruction, I really want to follow and I tried to hear the couch. The issue that I have zero experience of riding. I can not keep pace as people who have riding experience especially on the bike that isnt comfortable for you.For me important to understand what Im doing and why. The coach just read the exercise steps, without explaining what is the goal, why it is important.Videos from MSF classes that you can find on youtube shows that people do excises on range with good markup. Unfortunately, on the Hutto Range, it is difficult to read markup on the range I even had the idea to come with paint and help to add a markup, because Total Rider doesnt have enough money to refresh range markup. Also, the Couach never mentioned the markup at all!!! My understanding, the standard range markup should help students to navigate during excise.I was dismissed, the Total Rider policy said, that I can not expect a refund. I lost my time, my money, however, I didnt lose a hope to try other classes and coach. I just had the bad luck to meet Total Rider and coach who is good for people with experience but had a lack of will or desire to work with people without riding experience.

Jeff and Kyle are just perfect.I also learn useful tricks I was not really aware of....after 10+ years of riding....thanks guys!

Great experience. Gene was a great instructor! Follow directions and you’ll be set.

Great class. 3 parts: an e course (very reminiscent to online defensive driving but for motorcycles), a classroom portion that is more group study facilitated by the instructor, and (the one I took, theres a one day) a two part riding portion.There were 3 inexperienced (2 others and myself), another with dirt bike experience, and an experienced rider in my course. Everyone got something out of it, and even us new riders were doing well in the riding portion (so dont worry about not knowing how to operate manual transmission, or not having experience in bikes).Tasha was our instructor and she was great. Ill probably go back for the advanced course after some time on my bike.I recommend for new, returning, and even experienced riders.

I recently moved here from NY. So rode on my motorcycle permit in NY last 13yrs lol. Texas is a little bit different so i had to take this coarse to get my license . This class is not only enjoyable but very informative. Chet Roby was my instructor and suggest you schedule youre class with him also. 2 out of 7 people never rode a motorcycle before. By the end of 2 days they had made leaps and bounds on there abilities and were able to get there license. 5 star review for sure!!

We had a great time and learned a lot. Maybe we just got lucky, but our class rocked and everyone was very supportive of each other in the learning process. Had Brad as our instructor and he really puts a lot of energy into ensuring everyone is learning and having a good time doing it.

Erik made the class lots of fun and was a very patient instructor. I went in never having touched a motorcycle or even a stick shift, but I feel super confident in my riding abilities now.

Kyle and Rob were fantastic instructors. They were very patient, clear, and dedicated to seeing us succeed

I have little experience riding on street bikes. My riding instructor was very patient with me and very encouraging when I didnt get something. I had a different experience with my first classroom instructor. The classroom is nothing but the e course with a few extra things to do. He informed us at the end of the class we had a test and we would fail with less than 80%. Nowhere on the website did it mention you would be tested on the e course or fail with less than 80%. I felt that the company was a little disorganized for the amount of money and time everyone has to put into being there.

I went into this class with no experience on a motorcycle. I anticipated there to be only people in the class who had experience, and that it would be hard for me to keep up. My teacher was Anita Thomas, she is an amazing teacher, in the classroom and on the motorcycle. Every exercise was explained thoroughly and demonstrated clearly. She made the class fun with her sense of humor and really worked with those that could not keep up with the class. She did make the judgement call to explain to one of my classmates that they need more time to learn then the allotted time the class offered. Anita handled the situation professionally and the student humbly accepted her opinion and respectful went home early. I am so happy she ended up being my teacher because I was nervous before the class started but after the first day, I knew I was only going to have fun. Thanks Anita

Great class, very helpful. Arsenio was a good instructor and led the class perfectly. He even made time to re-test a couple of ladies that failed their rising test at another location. I highly reccommend Total Rider.

Really good program. The coach, Arsenio, was very good and patient with all the students. You can tell the difference between people that do this because is a job and those that do it because they love it and Arsenio really loves what he does. Great energy and atmosphere. 100% recommended.

Good space. Great instructors! Arsenio was especially helpful teaching course content.

Just took the intermediate course/1 day license course (BRC2ULW ) with Gene. Professional, to the point, safety conscious. Good learning experience with personal attention.

DO NOT DO BUSINESSVery awful staffing. Their policy on payment and refunds is ridiculous, I was emailed multiple times saying that the class was either cancelled or rescheduled. I then show up 12 minutes late to the in class portion and am turned away just to find out that $75 dollars more was necessary to make up for the 12 minutes of class time i had missed. 0/10 awful experience.

Stay away. I had a family emergency which prevented me from making one of the riding days (the third part of a 3 part process) . Their policies are very harsh and reps are kinda mean. They refused to reschedule me or give me a refund or work with me at all. Which meant i had to start from the beginning all over again and pay for the whole COURSE AGAIN. wasted 6 hours.EDIT : so i come around the second time to start from step 1. I spend another 6 hours taking the classroom part again and then they dropped me from the course at THE END for recognizing me as the person who left a review. they said you left Total Rider a 1-star review due to being unsatisfied we wish you the best of luck finding a training provider. literally what?? total hours wasted. 12 hours.EDIT:I came back to edit my star review after speaking with Mindy about her miscommunication and i am now so disappointed in this businesss owners response on here.TOTAL RIDER: It was then he said he had an emergency after I told him It would be full price. - The first thing i said on the phone was: I had a family emergency and couldnt make the class and the rep rejected that immediately. mindy just said nothing could be done.this student does not have transportation so he needs to get a ride everywhere.- sorry, what does this have to do with anything? so unprofessionalTOTAL RIDER: Jeff told me this student called me a (expletives censored) in class- woah, this is just a lie, ok so this business just blatantly lies to get what it wants. its trying to make me sound irrational to invalidate my review. Ive kept every interaction with this business very professional. including this review.TOTAL RIDER: I spoke with Jorge today and I explained to him that he should have explained his situation with me before leaving a 1-star review. - Your business communicated poorly, Mindy which led me to believe that i was out of $250 even though i had a valid emergency. If youre going to put your business out there to get reviewed dont get salty when people write actual reviews about their experiences with your business. and dont you definitely dont kick them out of a program that they paid for and SPENT 12 HOURS in for being honest on a review. yall suck.

Definitely a great instructor. Thank you

Worse class to take for the 3WBRC,not taught by a true teacher,the class is taught by the students. Spent almost 5 hours not learning what we needing to learn. Instructor sat in the back eating and on his phone. Rude,unprofessional,does not teach the correct way,holds the class in the back of a bar with loud music,and singing. If we wanted to self teach why even take the class,with them. In that case they should given the student the book and tell them to read the book before the class. If your going to teach a class that is required by the State to get a license then teach it the right way so the students can retain the information the right way. Oh by the way the class was taught by Erik.

This program is basically a scam. No reason people should have to pay a lot of money for the lowest level of teaching. Its at a racist karaoke bar to begin with. They will reschedule some people but I was 5 minutes late and told me I have to restart the class and pay the full price again. This company is here for the money grab, go somewhere else.

Terrible instruction. First part of the class is 5 hours in classroom. The riding coaches just sat in the corner talking, basically just having us read the book and teach ourselves. When it got to the riding portion, did not receive much instruction. I had never been on a bike before and the rate they were moving the class was too fast for me to really grasp the concept. When I was struggling, instead of being encouraging and providing me tips, the only comments I got from the riding coach was why are you not getting this, you need to pick up the pace or I will remove you from the class. I was getting more instruction and encouragement from another student in the class that had already ridden before than the head riding coach. I dropped the bike once because was off-balance, and instead of helping me up and giving me pointers, he stopped the class and made me look like an idiot point out my mistakes. Erik was the head instructor for this basic riding course, and I would not recommend it. Only take this class if you already know how to ride and just need the credit for a license.

I just wanted to say thanks to instructors! With 0 experience, so far fjr 1300 in two weeks after completing the course) believe in yourself and work hard! Dmytro

I accidentally scheduled the wrong class, due to negligence on my side. They were very helpful with trying to make it to where i could get into the morning class. Even though it didnt work out that way I still appreciate their help instead of telling me it was my fault. Our rider coach was fantastic. I was in a class with a bunch of millennials like myself. Arsenio was patient with the people that had never been on a bike before, and also helped me improve my skills and confidence. I would definitely recommend them to anyone. The building you take the course in isnt made of gold, but the course is well taught and executed.

The msf course was pretty easy, my bike only had 400 miles, and the instructor didnt bark at me like a drill sergeant. Overall 10/10 experience.

I want to begin this review by saying I took this class and passed. But I have to write this review because Chet the riding instructor was so disrespectful. While eating breakfast and reviewing notes for the test in my car, I was taken by surprise when Chet knocked on my window and yells at me “get off you phone ! We have things to do” , keep in Mind this is at 6:53 and the class starts at 7:00. A bad start but non the less I powered through his rude and discouraging comments during the class portion and passed the test.On the course Chet was very aggressive and made the the tests miserable for everyone with his yelling , and god forbid if you had “stupid question”.The course was very disorganized and Chet ran all the exercises in a haphazardly manner.The main thing is I passed but if I could give anyone advice, look elsewhere. Learning to ride a motorcycle is challenging enough and you don’t need all the discouragement from an instructor that is supposed to instill confidence. A motorcycle class should be an enjoyable experience and that is not what Chet and the staff provide over at Total Rider.Hope this helps, best of luck and look elsewhere for a motorcycle class.

Wow...thats all I can say. First day for the classroom portion it took place in a room near a bar. Not just a bar but a bar that was in full swing doing karaoke during the entire class period we got to hear this going on.The instructor Scott made us read the entire PowerPoint and have us answer all the question it was elementary and an absolute joke.Next day was the riding portion as Hurricane Harvey approached. I showed up at 7 AM still pouring rain and the course was not set up. 5 riders showed up.When it came to choosing a bike for everyone. The bikes given were way too large for two of the other riders causing them to struggle through the course. One of the riders kept falling over and Scott basically had a just get over it attitude. The rider eventually had to stop riding for the day and no attempt was made to have them ride a smaller bike.When it came to my bike. It seemed fine at first. However, during the lesson things changed and I insisted that the bike had an issue. Scott again had the same get over it attitude. No matter what I did my bike would stall continuously. He checked it the first time and noticed an issue. However he rode it after checking it and it seemed to be fine again.I was given back the bike. As I rode the issue started again and now the check engine light was on, but Scott insisted that it was just my inability to ride and told me I would not meet the objectives.Finally when it came to demonstrating the last 2 activities he used my bike which he had been avoiding the entire session. And guess what? The bike was chugging and stalling and having a bunch of issues. This time he got me a new bike.It was a great bike, and it was nice to have one that worked. However, the first bike made it so I barely learned anything except how to struggle with a bike.The next riding day, I didnt go. It was still pouring, my shoes were still filled with water from the day before. I honestly couldnt go because Scott was an ineffective instructor and I was not willing to deal with another day of him.The weather was absolutely terrible, the small bikes were being pushed all over the place. They should have rescheduled but their ride rain or shine policy is strict, I get it.I asked to speak with the program manager and its been 4 days and I have had no contact. It took 2 days for Mindy to respond to my first email.This place is not the place to go if you are a true beginner.If you already know how to ride and just need to get the course out of the way for your license then this is the place.Im out $250, and I barely learned a thing. I was offered to redo the course for another $185, but I think Ill take my money else where.

I had to end up retaking the riding part off this course and was put with Brad and his wife. From the time I showed up to this course, the instructor made very witty and smart comments and remarks. He singled me out in group huddles. This was my first time riding with no experience and at one point, on our first task to ride in a straight line and go around the cone...Brad stopped me not even half way, yelling STOP and starting nagging at me. Brad was telling me that i was way too nevous and why am i nervous, and saying I cant ride this way.I explained to him this was my first time and Brad told me right off that this was going to be a problem! I didnt get any encouragement, he was not patient with me on my first try. During the very beginning, finding all the parts on the motorcycle and learning how to get on and off... Brad said to me, that you need to grab the break homegirl. He said this in a very rude racial way. Im an African American women and his comment came off not right. He did not say this to the other female in the class.Brad was very inappropriate and should have address me by my name and not homegirl to be funny. I was offended by this instructor, he was out of line. I definitely would not recommend him. I think its a good idea to go to this course with some riding experience in order to pass. These instructors are horrible and not professional in any way. A formal complaint needs to be done!

I throughly enjoyed my class. Arsenio was a fabulous instructor- I was hesitant to try a motorcycle because I really just wanted the course for my scooter, but was so glad Arsenio encouraged me to give it a go. I had a blast and learned a ton. I feel totally capable of handling my vehicle and have developed a great feel for a bike if I decide to ride in the future. Highly recommend Total Rider and Arsenio in particular!

Just a quick note for those reading only the first sentence of these things, DO NOT BE LATE/TARDY/ABSENT. Also I capitalized a few things for people skimming through. FULL LENGTH REVIEW.TL;DR:A very good course, pretty difficult for new riders but my instructor(s) were patient and very helpful. I feel that I have decent riding ability after this course, though the course does not go above ~25mph. The refund policy is pretty ridiculous/unprofessional.Anyway, a couple other notes before I jump into things:-I would say this course is MODERATELY DIFFICULT FOR NEW RIDERS. (I was one of them...)-I wont review the e-Course, from what I understand its an overhead requirement by the state or something, and not affiliated with them directly.-DO NOT EXPECT SYMPATHY FROM ANY OF THE RIDING INSTRUCTORS. From what Ive gathered, some of them are more patient than others. Base case, they will push the course to finish in the allotted time and if you are lagging behind, it is up to their discretion to have the extra patience for you.-MY EXPERIENCE IS LIMITED TO THE INSTRUCTORS I HAD, and thats what my review describes. Your experience may differ.CLASS PORTION:My instructor was Jeremy, I think. The classroom portion was about what youd expect, showing everyone first-hand their limitations relating to riding, presenting traffic situations, etc. The exercises were very interactive, and I actually found it pretty fun to go through this portion with the people around me. The instructor was patient and had a good sense of humor. THE WRITTEN EXAM IS FAIRLY EASY, pay attention/participate and youll be fine.ROAD PORTION:For the course specifically, I thought it VERY ADEQUATELY COVERS LOW-SPEED MANEUVERING SKILLS. They cover just about everything that youll encounter in everyday traffic driving. I do wish that the course somehow included something with higher speed so that I could get an idea of how terrified Ill be going 40mph along with traffic, however the testing area isnt nearly big enough to handle that. The bikes that they supplied were decent, obviously beat up but all functioned just fine. There were two options, GROMs and olders Kawasaki 125cc Cruisers, I chose the latter and I felt at a decent disadvantage compared to the much lighter and newer GROMs. THE RIDING EXAM IS MODERATELY DIFFICULT, however there is decent wiggle room as far as scoring goes, from what I could tell.As for the instructor, I cant say anything highly enough. I got ARSENIO, and to add to the other reviews on here, I HIGHLY RECOMMEND HIM FOR A RIDING INSTRUCTOR. Honestly, if I was taking the course again, I would specifically ask for him as my instructor. Very patient, very positive and clearly has a passion for teaching people to safely ride a motorcycle and to have a sense of pride for what youre doing. We had a student who was lagging behind, and the instructor, to the best of his ability, attempted to help him keep up with the rest of us, while keeping the course in-time and moving.

I come late only 10 minutes because of the traffic. they kick me out and tell me to pay the full price again to have the test. how is it possible to pay double in only 10 minutes late.really really bad experience to me.

I want to share my experience with Total Rider in hopes that it helps others. I have to preface this by saying that I had ZERO experience riding a motorcycle. Im as green as they come, and not to mention that I dont know how to drive a standard car either. Im not sure that knowing how to drive a stick shift helps riding a motorcycle, but Im assuming it does. I was 3 of 7 in my class that failed the riding skills exam. Yes, THREE of 7 failed. Our instructor was tough. He graded us fairly, but there was little room error in the final exam. Throughout the two riding sessions, because it was a larger group and the exercises were timed, we were limited on the number of turns we each got to run through them. The feedback was quick and you had little time to make adjustments. I felt that there were certainly things I could improve on, but I knew that it would come to me with practice over time. So when I learned that one of the students, who I thought was riding very well during our sessions, didnt pass...I was stunned! Most of us were. I still had hope that I would pass because I did ok on my test. But I didnt...and it left me feeling discouraged because I had paid a lot of money to take this course. The instructor did encourage me to re-test because he said hed noticed a vast improvement over the two days. But still, I wasnt sure. How was I going to practice since I didnt own a motorcycle? What if I forgot what I already learned? Not to mention that re-testing would cost another $75 and I was given limited feedback on what I needed to work on in order to pass the test next time. I left feeling deflated, but gave Mindy a call and she scheduled my re-test for four days later. AND this is when everything changed. My friend, who had also failed, and I showed up to re-test and we were greeted by Arsenio (Nio) our Instructor. He was very easy going, and completely understood our concerns about needing to improve in order to get our certificates. In comparison, our initial instructor and Arsenio, they were like night and day. And I feel that it made all the difference in the world. Nio encouraged us, empowered us, and provided very useful feedback to ensure we were grasping how to realistically execute the techniques.Thank you so much, Nio, for being patient and helping us successfully complete the course. I learned so much in the couple of hours I spent in your presence. So for those who may not pass the riding course initially, dont get discouraged. You made the commitment to spend the money to learn to ride, so keep on pushing through. Im not sure if you can request a specific instructor at Total Rider, but I would highly recommend requesting Nio. He will ensure you are empowered and motivated to get you through the exam and on your way to being an educated and skilled motorcycle rider.

Great instructors and atmosphere. Cant beat it.

Arsensio is a great coach

BUYER BEWARE! The instructor told me I could reschedule and when I asked the person he told me to contact they said: The coaches do not speak for Total Rider as they are sub-contractors.

The worst experience ever. Don’t waist your money with these people.

They, the VFW opened their doors in a time of need, a funeral. Thank you,

One of the worst experience I ever had.

Solid teaching

Twice I started the e course on Saturday afternoon was half way through online and it had glitch in the system witch stopped my progress and had to start over from the beginning Sunday as well three quarter way through same thing happened frustrating as it is fathers day today and i am mad and sad.

I wasted my money and a lot of time, although I have a lot of knowledge as a motorcyclist, I didnt pass the final written exam because I was supposed to take it in Spanish and in the end they didnt have the exam in Spanish, only in English, the problem is that when I asked for information and I explained to them that I understood little English, they told me there was no problem that they had it in Spanish. Advice., Even if you know English, go prepared and with 100% patience and to endure the worst couch 🤷🏿‍♂️🤷🏿‍♂️