This Staples is great. Tim at the print center is so helpful and great at getting us high quality prints in a timely manner. He knows what hes doing and is always accommodating to our print needs.

Michelle at the print and copy center is the best. She’s super knowledgeable, helpful, and knows exactly what she’s doing when it comes to printing complex designs. Highly recommend. She is a great employee that Staples should feel lucky to have.

Great work for business project. Thank you

Wow, literally the best service I’ve ever received at an office supply chain. Employees were incredibly friendly and eager to help. Honestly, I wish I would have gotten the names of the pair that helped us because they were awesome and deserve all of the praise! (A tall blonde guy with glasses in the desk & chair department, and a Black woman with glasses that we snagged down the USB aisle for help!) We just moved to Champaign from Texas, and they made an incredibly stressful moving process that much easier!

I have been looking for an external backup system for computer. I explored online and also at other stores. A very knowledgeable gentleman at Champaigns Staples was able to answer all my questions, pros and cons and more, that helped me make my decision. It helps immensely to have someone who knows the products be available to do this. He was not only knowledgeable, but professional, courteous, respectful, and never felt pressured ... not a combination you see often, and much appreciated. Successful sale!

Michelle in the Print Center is awesome!!! Had my blueprints finished way before the due time and was very professional.

Ive only used the printing services at Staples a few times, but each time they were very helpful.

Yesenia, the cashier has to be one of the rudest employees i have ever met. Was extremely rude when i asked for the price check of one of my items. If you don’t have customer skills then you should definitely not work as one.

I was looking for pen refills. I had the pens with me and explained that I didnt know what brand they were. I had one person actually ask assistance from someone else because ... didnt want to the wrong item. The other individual stated that unless I knew what brand the pen was, they could not help. Since when did pens become so complicated? Is the refill the same size - length and width? Is the refill the same type - ballpoint or gel? Fairly certain that is all the necessary information. Both employees were so rude.

Very friendly and professional team...made suggestions for my personal project, which came out amazing...all for the perfect price!!!Thanks a million to JAKE!

I went with my friend to get her resume printed and we worked with Lynne, she was amazing!! She was fun and easy to work with, answered all of our questions, and always had a smile. Thanks Lynne!

CJ was so helpful and professional as well, I like the place and service

Woman was very kind and professional helping with printing a document and the other staff was knowledgeable about the other products when I asked.

Went in there today to spend at least $200 on a file cabinet and possibly another up to $200 on office furniture. I walked to the back of the store where both the office furniture and the tall file cabinets are, and there were 3 employees, and none of them offered to help me. I tried to wave them down, get their attention, and all three ignored me. I decided to walk back to the front of the store and ask for help, but the one employee I would have asked was too busy playing on his phone, so I decided I’d go back to the file cabinets one more time. This time 2 employees were back in that area and neither one would even give me the time of day. At that point, I decided to leave. As I was leaving, I saw a couple of those employees that knew I was seriously looking at both the file cabinets and the office furniture and they just watched me leave and didn’t offer any help or ask if I needed anything else. Needless to say I’m extremely disappointed.I’ve done business at the Champaign Staples in and out for years for our church. I will not go back to your store again. People wonder why people shop online. I personally am “old-school” in that I want to go to a store and purchase an item in person. I want to see local businesses stay open in a day where online sales are taking over. With that said, it seems that the Champaign store could care less if they get closed by corporate, which is disappointing.

Excellent help everyone was friendly but the VGA cables are way overpriced

Great place to shop great staff n products

Computer crashed after 6 months.. /They made it good..Totally pleased

As expected experience. Store was clean. Service was friendly. Usually shop online for these types of products, but in a pinch its nice to just walk in and grab what you need.

Very helpful sales staff, esp. gentleman named Emil. Pointed out all requested items and options within seconds!

Extremely understaffed. What little staff they had were very helpful though.

Usually has good sales in the paper or online.

Bought a new printer. They were very helpful

Extra friendly people eager to help. I drive 40 + miles to come here.

Good service and great prices

Great service friendly environment

Ordered biz card online - expected to pick up by 5pm - arrived and was told size/color was not correct and should expect by Tuesday. Received zero calls or email or text regarding the issue beforehand.Welcome to staples for not punctual, no communication, last minute we-just-cant surprise.

I couldnt find a page marker for my day timer they didnt have any

Had the toner and drum I was looking for; for a brother printer

I was not used to the layout of the store but found what i wanted.

Horrible to work with. They ignore you, dont say what they say they will, and rude. Very disappointed with the service.

Because I dont give 5.

Always very helpful

Good service but antiquated store.

Helpful.

Good