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Family Dollar
1027 N Arizona Ave, Chandler, AZ 85225, United States
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La
Review №1

Nice well kept store. A Variety of things to choose from. Good friendly customer service.

Ma
Review №2

Has a good place to shop for things are low price baby have cold beverage that you can buy in for them food as well and you have right next door to the AutoZone at Food City and across the street you have a pawn shop and Rancho Market

Ca
Review №3

Horrible horrible horrible customer service from Juanita. She stood up in front of the store on the phone for about 10-15 minutes.When leaving we smiled and said have a nice day and neither employee spoke back.When we repeated it Juanita frowned and my wife and the other young girl behind the counter laughed.My wife said she remembers her from a past visit her customer service was horrible then too.

An
Review №4

I would rate this store a ZERO or below!Never shop at this Family Dollar. No customer service at all. You have to ask for a bag for yourpurchased items Not sure how the managerJuanita hasnt been fired! The dates on the foodare expired & if you realize it, Juanita will not make it right, etc. They lie to the customers.Shop at your own RISK!

Cy
Review №5

Went for the first time this year. Got some good deals and excited until I got to the register. The cashier was so rude when I asked her a question about something in the ad. Left the store vowing not to ever return! Not good customer service!!

Tr
Review №6

Very nice and attentive

Tr
Review №7

Not the nicest people that work here. I dont expect anything amazing, but at least dont be rude to people and be a decent person. 😂

Br
Review №8

Their service is awesome. Its nearly a year now since my wife begun to work with them and she has never had any complaint. Kevin is amazing. The experience he has in his work recommends him.

Ma
Review №9

Shut this place down. There are better dollar stores in the area. Better idea would be to shut this place and have a Dollar Tree takeover.

Jo
Review №10

I thought this place was someone to feel like family and not miserable. The manager Juanita is ass like the one she wished she had. I highly recommend going here if you wish to get treated like nothing.

Me
Review №11

I wish there was 0 stars to give. The “manager” Juanita was SO rude to my mom... when I confronted her she said she’d wondered where I got my nasty mouth from. The lady is so miserable. I slid the items I was gonna buy off the counter and and didn’t make a purchase after she started bad mouthing my mom who was already out of the store. As I walked out she called me a “Fat Bi**h”.... this is management... something needs to be done. I’ve read through reviews of this particular store and I’ve seen NO good ones about the cashier/manager who follows you around as if you’re stealing. I can not believe the service we received. Nor can I believe the woman providing this so called service is a MANAGER. Someone needs to take care of this.

ga
Review №12

This manager at this store is so rude bad customer service I will never come back to this place or recommend it to anyone shes not friendly at all

jo
Review №13

This store is horrible older lady has issue follow me around the store like if Im going to steal I have a good job I make my own money if anybody is stealing maybe you should take a look at your employees that just bad business make me feel uncomfortable Im not shopping here anymore

Je
Review №14

Terrible place. I had just walked in from being in the heat. Set my purse in the cart and the so called manager “Juanita “said I needed to have my purse behind the counter because I looked familiar. This was my first time being in the for one and I felt applauded that she even accused me of being someone I’m not.who in their mind accuses people without even confirming who they are I even gave the manager my name that way she finds out she was wrong karma hits her.

Ge
Review №15

Went in with my grandson. I asked the manager where the bathroom was my grandson had to go. She said NO we do not let customers use the bathroom. I said since when I use to manage a family dollar and we always had bathrooms for customers. She then yelled I said NO. She is so rude has no business being a manager or even working there.

Ab
Review №16

I wish that there was a rating of 0 because this women with blond and pink hair was following my younger sisters for not reason ...just because she thought that they were going to shoplift things from her store ...and I think it was the manager Juanita i guess ...she was rude,racist, and when we got mad we left all the things back where they belong and then when we left she laughed when we left... I HIGHLY RECOMMEND NOT TO GO TO THIS FAMILY DOLLAR IN CHANDLER .... because they dont know how to treat people correctly😡😠😡😠😡😠😡😠😡😠😡😠😡😠😡😠😡

Sh
Review №17

Maybe try another location if you want to shop family dollar stores, this place was so cluttered and stunk!! Worker carts parked in the hardly existing walk ways, with workers no where to be seen. I couldn’t even stand being in here longer than 5 minutes.

Th
Review №18

Clean store. Friendly service.

Ke
Review №19

Shut this entire stores down, until they can learn to respect their black customers! Horrible treatment by the managers & profiling! DO NOT PATRON THIS STORE!

Lo
Review №20

Just left out of here. Usually I dont shop family dollars but dollar general didnt have what I was looking for. Female in the snack section on her phone having a conversation with someone about a relationship by speaker I can hear the entire conversation......after the second f-bomb the person on the phone talking I got off the aisle went to the next, slim guy listening to music by headphones, neither one of them ask if I needed help or said anything. I went to the front of the store with a small item, I stood there for a probably 1 to 2 minutes, looking around for someone, no one was around. I finally went back to the aisle and asked if anyone was the cashier. She says I asked if you needed help, girl please. If you ask if I needed help once the sky was still blue outside at the time.

Je
Review №21

By Far My Best Shopping Experience, Thanks to a Nice, Helpful, & Beautiful Cashier by the name of Ciara.

As
Review №22

I placed an order so that they bake for me a cake for my sons birthday, it was so nice and tasty! I recommend going to this store for cakes & shopping I will as well.

Re
Review №23

So small. Everything is everywhere. Not very organized. The cashier was very friendly.

Li
Review №24

I am very upset with my local Family Dollar.. I carry coupons in a small bag with me everywhere I go. I have never had an issue but today I went into your store in Chandler, AZ.. And walked straight to the back like I always do to see what sales were going on. I then walked over to beauty supplies to get the items I came after. While i was looking I had one of your employees come up and ask for my bag that I carry my coupons in. I showed her that the only thing in the bag was the binder and envelopes that I have my coupons in but she said that she had to take it. She insisted that I take my coupons out of the bag so that she could take the bag to put behind the counter. This made me feel as though I was being treated as a thief. I have never stolen any thing in my life and have shopped in this same store for a long time. I will not return to this store. This was uncalled for. You have lost a customer. I will take my business to stores that do not treat their customers this way.

An
Review №25

If I could give no stars I would. The Manager Juanita is down right out rude. Not one word from her besides the total. Did not acknowledge me verbally, then kept walking away. So sad that this is a Manager, when leadership should start at the top. No customer service whatsoever!

Br
Review №26

0 stars if I could. The manager kept following me around the store from the moment I walked through the door and starring at me. It was really uncomfortable. I walked in with a wallet and my phone. Idk why she would do that but she should not be a manager if shes going to so unprofessional and make customers uncomfortable. Whats wrong with You? I will never shop there again. Ive been all across this country buying from family dollar and that was the worst experience I have ever had. This location is in desperate need of a new manager.

Je
Review №27

Messy and not worth visiting. One of the most disorganized stores Ive been to. I have few expectations for dollar stores, yet this one still disappoints.

Ki
Review №28

We just moved here and me and my boyfriend stopped thier to shop. She fallowed me around running from isle to isle i guess to catch me shopplifting or something. Then asked to see in my bag wich is illegal but let the b$!c!. Then called to complain she pretend ed to be someone else and laughed when i told the story. Family dollar you lost a good wealthy customer !

Ze
Review №29

If I could give zero stars id do it. My encounter was awful. First off the elderly cashier woman with Coke bottle glasses that appeared and smelled to be an alcoholic was incredibly rude. Didnt greet me upon entrance as she did the other customers. She followed me around the store (most likely insinuating that Im a thief) and when I asked her if she was having a good day, she replied with a smart alek and rude remark. She threw my receipt and items on the counter in a clearly torn bag. She even let the customer ahead of me walk out the store with an security ink tag on their item and said not to worry about it? She didnt even try to get help with removing it. Im completely disgusted by her and customer service and will never return. The general manager of the store needs to realize that Cashiers like this with poor bodily smells and customer service will cause them to lose revenue and potentially go out of business.

Ha
Review №30

I like this store! Great prices on the basic things I use everyday.

Ar
Review №31

This Family Dollar Customer Service is Horrible , I called to see if they had kid headphones the lady that answered the phone with a nasty attitude and said no we don’t and hung up , they need new workers it’s horrible

Tr
Review №32

Dirt cheap

An
Review №33

Am very upset with this family dollar. Cashier just ask me for my diaper bag to put it behind counter. Who does this??????????? This made me feel i was being treated as a thief. I will not return to this store and i will tell everybody what you guys are doing this is so unprofessional. You have lost a costumer.

Bl
Review №34

#racialprofiling.Im not sure what it is about me that they require me to leave my book bag at the front of the store when I come in why do you think I trust you with my bag if you dont trust me in the store you can watch me in the store but I cant watch you around my bag..# why do we have all these cameras in the store if youre going to stereotype me and require that I leave my bag just because I came in the store with a bag or is it because Im black.

Ma
Review №35

Worst Customer service and Discrimination,I live close to this family dollar so I go there a lot. The manger here is very rude should not be representing the store. She makes you feel very uncomfortable like your stealing. Always behind you..I will be filing a complaint

Ni
Review №36

Worst Family Dollar I have been to. The Store manger Juanita was very rude. She should be fired 😡😡😡 Racist !!!!

Je
Review №37

Good to shop at

DA
Review №38

Clean place and friendly staff. And the store was well stocked.

Ma
Review №39

Solid dollar store. Very nice customer service.

Ra
Review №40

The cashier was really rude she has no customer service skills at all very unpleasnt with customers i will never go there again !!!!

Information
2 Photos
40 Comments
2.2 Rating
  • Address:1027 N Arizona Ave, Chandler, AZ 85225, United States
  • Site:https://www.familydollar.com/locations/az/chandler/25024/
  • Phone:+1 480-936-6946
Categories
  • School supply store
  • Beer store
  • Clothing store
  • Discount store
  • Discount supermarket
  • Dollar store
  • Tobacco shop
  • Toy store
  • Wine store
Working hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–8PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Health & safety
  • Mask required:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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