This is the worst place !!!! So rude and it takes forever to complete because of their availability!!! Professional driving school? What a joke!!!! You have to check website everyday to see whats available have to go to different locations I wish I sent my son somewhere else! I would never recommend this place to anyone! I also reported them to BBB!!! The staff is so rude!!!!!! They had my son do maneuver ability one time they have hardly any classes in the after noon all hours during school time

I took my driving classes here and I had a good time. The staff was nice, and they celebrated with a pizza party at the end of the classes.

Expensive with the recent increase in amount for one day, but it gets the job done

Called only minutes ago, was poorly treated by the women who answered. Not professional at all. I will have to find another way to receive the money they are withholding .

It is so ironic because the place is so unprofessional. I had Mr. Fowler! He was a terrible terrible instructor. He is unsafe. He kept forgetting stuff. He forgot to literally had me check my mirrors. I highly suggest you do not take this with Fowler. He called his girlfriend while I was in the car with him. He had me park at a stop sign so he could tell me about his book. The man is unstable in we have to do something about it. He yelled at you and didn’t teach you. He didn’t know I was going on. He was not a good instructor at all. He yelled at you and didn’t teach you. He didn’t know what was going on. He was not a good instructor at all. It’s sickening. I Was supposed to have another appointment with him and I immediately canceled it when I get home. It upsets me that there’s other kids and have to take this with him. It worries me. And we should do something about it. If you had an experience with him please contact me at It upsets me that there’s other kids and have to take this with him. It worries me. And we should do something about it.

I had to cancel my classes the day after I purchased because the website does not let you see availability until AFTER you pay for it. Once on, it shows you that there is availability on the BTW schedule and no availability for the next two months when you go to schedule. I called the office to ask if there was a mistake and the receptionist cut me off and told me “that’s because you have to wait for them to open up availability” and hung up. I called again asking for a refund because my driving test was already scheduled for the following month. The receptionist was so rude, cutting me off, not listening to concerns, leaving me on hold for long periods at a time, and hanging up before making sure that all my concerns were addressed. When she processed my refund, she did not tell me that it would take a week to process. Today, I called to check in to make sure that the refund was processed and a different woman answered the phone. She was sweet and wonderful but that woman who usually answers is super rude and has no grasp of the attitude and patience a receptionist should have. This place has 2 stars for a reason. P.S. Try reading your reviews and stop charging people so much for a service that people take nothing away from besides BTW trauma.

Small class room but very easy to get through

Overall 4 hour class and 4 hours behind the wheel were good, when I had to go test with Mr.Fowler it was horrible he was rude acted like he was my father called me names !!!! I reported the problem and all they said was......... NOTHING!!!!!!George was a good instructor that I had behind the wheel!All I can say is don’t take your test with Fowler he will downgrade you before you even test!I would recommend this school just not Fowler!!

DENA - Lets BE FAIR and tell the WHOLE Story.... Your daughter was to meet at a classroom location and was early (good job!)... I was on the phone (with office not arguing)... And yes I was smoking a cigarette (ON MY BREAK TIME - Prior to your appointment time)... The BTW lesson was started promptly on time at which time I noticed she was wearing Slides... It is Against The Law/Rules to wear Sldes/Flip Flops for Safety Reasons (Shoes Must have a Heel Strap).... When I Reminded her of this she said I know but I forgot and was in a hurry coming straight from school... Even though she did not show up properly prepared to do her lesson I generously waived the fee I could have charged AND offered to fit her back into my schedule so that she would not have to wait long for more availability... Your Welcome... There was Nothing Unprofessional or Lazy about the situation and Im sure if you had made ANY attempt to speak with me And/Or get the facts... You would agree that the safety of your daughter, myself, and others remains what is important here and what I Must do at all times.... You are very welcome! It is truly unfortunate that people can leave negative reviews and make assuptions based on their Lack of Knowledge of Laws/Rules.... I wish your daughter luck and please remember Safety First!

Sue taught my class and was the most delightful surprise. I thought I was in for a mundane, boring, disinterested driving class. Sue made this class not only informative but interesting and fun. She is a professional and has invaluable experience driving both personally and for a living. The things I learned during this class will stick with me for life.

I would recommend Professional driving school to anyone who needs s remedial driving class, Sue was the instructor and she took her time & answered any questions the class had. Very polite, informative, easy to follow. Thank you again Sue!

These people are scammers don’t go people trust me

A place to go for it to get your remedial driving class so you get 2 points back on your license excellent

Horrible place ! Tammy is rude af

I had Mr. Taylor. Helped me drive!

Avoid Mr Fowler at all costs!!!!!!!!!I have lived in the big city my entire life. I recently moved to Cleveland and had to get my licence. To prepare I bought the premium package - 10 hours of in car lessons then the instructor will drive you to your previously scheduled class.Here are a few tidbits of what happened.1) He yelled at me over the phone for missing my 8am class saying he was at my door. I wasnt home because my class was at 10am!!! Given he double booked some poor kid sat in the back seat for my entire lesson.2) Every day we spend at least 45 minutes of lesson time either at McDonalds or parked on the side of the road as he takes calls3) Of the 6 times hes picked me up, he has only been on time once! Meaning Im supposed to be home by 12pm for work, however it would be as late as 2 pm before I got home.4) Twice I saw poor kids leaving his car in tears.5) He will literally grab the wheel from you, creating more havoc than needed6) He can;t remember what you did last class. I went on the freeway my first lesson7) A kid missed her actual driving test because he was late to pick her up.8) Cherry on the cake. To avoid that he would miss my drivers test, I called him the evening before and the morning to remind him. When he showed up he refused to take me to my lesson saying we don;t have enough time. So I had to reschedule.9) When I took the test there were things we did that we never did in the 10 hours of driving timeI cant state this enough. Avoid this company. Or at the very least, avoid this man. Hes 80 years old and unfortunately cant keep track of his day-to-day schedule. Im all for seniors working, but this is irresponsible and dangerous.

My daughter had an in car scheduled with Tammy. She decided to have my daughter wait while she stood outside, talked on her phone arguing with someone and smoked a cigarette. She gets in the car decided my daughters shoes were not good enough and cancelled the lesson. VERY RUDE, UNPROFESSIONAL, and lazy!

Professional should not be in their name, don’t ever go to this place!!!! The location is impossible to find on Lorain Avenue. The address is 15722 and goes from 15708 to 15730. I ended up driving around for 15 minutes, showed up just a couple minutes late and the extremely rude instructor turned me away after I told her that their facility was really hard to find and that I’ve been driving around looking for the place for quite some time and that I lived 45 minutes away.....I would never recommend this place to anybody, ever!!!! Extremely rude and very unprofessional!!

My son really likes it here ..he learned a lot and made friends

You pay a lot of money to get Cheated. I was not taught maneuverability until my very last session. Then when I asked hey kept saying next session. They are okay people, but its not worth the money you pay to not learn maneuverability. If you do choose a instructor Alonzo and Rafat are the top two. Then when I asked about my maneuverability they said I have received my moneys worth bcuz I did maneuverability 1 time out of 1 session

Garbage service. The phone receptionist (lady) is so rude. She literally put me on hold for 5 minutes without answering my questions. They dont care about customer. They only want money. I was going to take this call oj well thanks to the rude receptionist, I will be going to different driving school.

Mr. Fowler is a horrible person.

PLEASE avoid Mr. Fowler!!!!!