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Office Depot
1095 US-1, Edison, NJ 08837, United States
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Ro
Review №1

Phenomenal Customer Service...Irene is AWESOME. Going fwd I will purchase ALL of my businesss office supplies from this store!! Irene, you are a blessing.

Je
Review №2

Place is dead but easy to find stuff

Vi
Review №3

Had some trouble with documents printing out correctly due to something wrong with my USB and Manager Jeannie patiently helped me out for at least 30 minutes to correct the issue. Thank you so much!

Ra
Review №4

I bought an office chair here in July of 2019, and the chair was amazing, but recently, the back broke and it became very uncomfortable to sit in for long periods of time. I had an extended protection plan, and it was the most hassle free replacement process Ive ever experienced. Fantastic customer service at this location. I was in and out of the store in 5 minutes tops, with the longest wait being for them to find a replacement chair. I would 100% recommend coming here for any office needs.

Je
Review №5

Good selection of office products and essentials but my item of interest was missing, yet online it specifically said that it was in-stock at that location..I wish they had more accurate info or have updated it for customers before you drive to the store.

Je
Review №6

Jeannie at Office Depot is the best! She stayed late to help me fix a brochure that I was printing! Because of her the project looks great and is done on time! Thank you for always going the extra mile!

Jo
Review №7

Excellent selection. Excellent prices. Friendly staff on November 22nd 2020

Gi
Review №8

I lost my phone today while using the self-serve copy machines. The always-attentive staff found it and had it ready for me when I called to see if it was there. The copy center staff are great. They have helped me create professional materials for my small business on very short notice. And the other staff are great, too! Very helpful without being obtrusive.

GS
Review №9

Worst Customer service in NJ!! Came around half hour before closing and everyone here seemed to have a grumpy attitude! Was given a smart response when asking a simple question and then a different associate was rude to another customer next to me..it was kinda funny to see the professionalism these folks had..

Ga
Review №10

Waited 2 months for order and then they cancled very unprofessional

Ro
Review №11

Thanks to Spencer tonight for helping me out with my shopping. I came to look for an item but there were none on the shelf. I appreciate him checking stock and getting me my item. Its the little things that count.

Wi
Review №12

Great quality printing at reasonable prices. Becky is the best in the area for prints and photos. She gets it perfect every time. I refuse to go to anyone else!

he
Review №13

The Print Shop:Great service. Best prices. They always get it right.You can spend a whole lot more money and not get the quality of work nor the quality of service that Office Depot in Edison will give you.The equipment and the supplies are all top-notch. Your print job will be top notch when you bring it here. And whenever any small thing has gone wrong, the team has always made it right.Big shout out to Surleen here. He knows what he is doing. He always goes the extra mile to help me get my print job done right. The whole team there works very hard at giving good service, but this guy hits the high mark.The only downside with this store is that it’s hard to see from the highway.Attention Management: take good care of Surleen before your competition finds out about him!

As
Review №14

Amazing Experience!!! The customer service is what will keep me coming back. While I was shopping for an office chair, I happened to call over one of the workers who was busy on the floor. I asked him if he could sit on a few chairs and tell me which one he felt was the most comfortable (since he matched the height of my husband). Lo and behold, I ended up finding out that he was the store manager, and as busy as he was, he still took the time out of his day to help me figure out the perfect chair. In addition to that, he also helped me find the best deal during the Memorial Sale. Caleb clearly went beyond managing a store, he embodied customer service. I left the store not just satisfied, but happy with my purchase. Thank you, Caleb & Office Depot!!!

li
Review №15

It took too long to come and is not a suitable source as a megaphone. It takes 4 D batteries and the charge cord is too short. While it has many other features it is not qualified to fit my uses for a megaphone.

Br
Review №16

Always has the mailers and boxes I need

Go
Review №17

Jack was super helpful and assisted with testing out a new device (wireless) charger before purchase to ensure compatibility with my phone. Very nice as it would save me a trip back to return if it didnt work.

Cl
Review №18

It wasnt too crowded although it took a long time to reach a cashier. The prices were fair to me and the store seem to have a good variety of items. I would go there again.

Ma
Review №19

The service was TOP NOTCH, our salesman was a tall dark hair middle-aged man with accent and very nice & very helpful, Im sorry I forgot his name but he pretty much saved me...I needed things asap and diligently helped sooo much from start 2 finish. I will be visiting this store again, even though its 30min away from me. 5 stars Customer Service *****

Sa
Review №20

This location is so empty all the time that I often wonder if theyre still open but its SO CONVENIENT location wise, they also have everything stocked up in the store all the time. And the staff is very helpful.

Ji
Review №21

The workers there are very nice and helpful, however I ordered a desk for delivery and ended up changing my mind and going in to pick it up. I had to call a separate number to cancel the delivery and Ive been on and off the phone with them all day to cancel it because I kept getting shipping updates. So the Office Depot shipping Dept seems to be a bit unorganized.

DJ
Review №22

Great customer service..lady who sent my fax was super nice ,polite and helpful. But the price to fax was over priced..its 1.89 for 1st page and 1 69 for each additional..cost $5.62 to fax 3 pages..seems over priced to me .to press a few buttons..and basically make a phone call.thanks.

Ad
Review №23

Jack is a great manager. Very professional and fantastic customer service.Robert kijowsky did an excellent job printing sensitive documents for me.Great professional service.

Me
Review №24

Becky was the best. She helped us find an office chair very efficiently. The shopping experience was quick and productive.

Ch
Review №25

I called Office Depot in Edison NJ I was upset and angry after I ordered in from Walmart for my daughters school project and at last the last minute Walmart called and said they didn’t have it . Chris the Office Depot employee looked while I was on the phone assured me they had it . When I got to the store Chris directed me to the ink and helped me in the store . He was a perfect gentleman to frantic mom all I can say I WOW what a great employee ! Thank you for saving my daughters project !!!

Ni
Review №26

I was in late on Tuesday night (11/14) and there was a gentleman in the publishing department who went above and beyond for me. I really wish I knew his name, he was an older gentleman and I absolutely loved the customer service that he provided me. For that reason, I will be coming here to print out my business cards each and every time. I usually order on Vista Print, but I have decided that I will be doing all my business at Office Depot instead, thanks to the guy who went above and beyond for me!

Mo
Review №27

Its an office depot. It has the basic services. Usually I only go when I need to ship something as it has better hours then the post officeNow the part that is irritating. The employees wear a headset to communicate with other employees. While not in and of itself a bad thing, you can sometimes hear them joking about customers.The fun part of going to this one...Some employees like to think they are secret agents and try to discretely follow you around the store. When I notice someone doing that Ill intentionally wander randomly around for my own amusement.

Do
Review №28

Big store with a lot of office furniture but a little light on other office products. They do have a good selection of laptops, printers, and other office machines but light on school and office supplies. They do have decent sales and clearance items.

Ni
Review №29

The sales Person who helped me was GREAT he definitely made the sale .of all your associates are this good you have a customer for life

Sa
Review №30

Caleb was very knowledgeable and helpful. Other staff members were also very patient, helpful and courteous. Excellent customer service.

Dh
Review №31

Great products cheaper school syplies than target. If u say that ur a teacher u get a discount. Donates supplies to children in need. Overall great service and nice shop.

Te
Review №32

There was a bit of an issue applying a discount as the order was made on line. With no problem at all, they overrode the charges, applied the discount and we were on our way - really appreciated the friendly and efficient service.

Ze
Review №33

I always go to a different place for printing and scanning needs, didnt realize this was way closer from my home. And thats not the only reason for me to come here, but they offer better prices and good sevice too.

La
Review №34

Best place for almost anything related to you Personally or Businesss! Great Manager!Great Copy/Print staff

Jo
Review №35

Office supplies. Paper. Pens. Stuff you need to look like youre working. Stuff you need while working to actually get work done. Its office depot. Sure you could buy this stuff on Amazon for a fraction of the price but who wants to wait for shipping? The staff are like zombies - the slow, shambling kind - wandering the store looking for fresh meat until you ask them a question. Then they run away as quickly as their decomposing limbs can take them. Get in, get out, office depot has those pens you desperately need before your presentation. Thats it.

Ro
Review №36

If you know what your looking for and its out on the shelves then youll have a fine experience but if you need something in specific that isnt out in the shelves and you ask someone who works there they tend to not know ANYTHING , youd have to ask 4 different employees the same question before they decide that they dont have the product and they dont even bother checking in the back even if online it says they do have it in stock ??

Ra
Review №37

Well, they did not make an effort to show me correctly for a simple question..where could I find softboard pins...store is completely vacant...no customers and stage was acting busy...hope this is one of a case after reading other reviews...

Ad
Review №38

I did visit the printing center and they were so helpful . The kid who printed my drawings was very professional .

Ma
Review №39

I wish they had better products, but you cant beat their school supply sales. The employees are always helpful and kind.

St
Review №40

They are great. They train their employees well. Curteous,friendly, helpful....

Al
Review №41

Sale coupons were great and staff was so very helpful I highly recommend this Office Depot

An
Review №42

The staff thats works in the printing area are always helpful and friendly...

To
Review №43

I have a business and they a nice selection of supplies

Bi
Review №44

Helpful workers good customer service assisting with printing any questions and concerns still very informative

Ib
Review №45

Very good costumer service and you can find good products here.

Be
Review №46

Wish they could hang on to their help better, just about the time one gets used to dealing with a Salesperson, theyre gone, otherwise, for a chain store, theyre okay.

Ma
Review №47

I can usually find supplies, or a better choice of supplies, here rather than other stores.

Al
Review №48

Recently bought laptop from this shop and found their service is very quick.

Ve
Review №49

Great service !! And the staff are very helpful (Jeannie, Kristina....)

Mi
Review №50

Everyone was very helpful in finding me what I needed

Ar
Review №51

Some items mispriced but otherwise nice store

Al
Review №52

I did not encounter any problems there but I was surprised they did not have Macbook cases. Office Depot should have some but its whatever. Nice Staff.

Kr
Review №53

I wish there is zero stars i can give. Ordered a laptop during blackfriday sale, didnt receive it and after a series of calls to customer care and 3 weeks after ordering(I ordered around 12.30am midnight when the sale started, and yes they have stock at that time), they said theyll refund my money back saying the item is out of stock. Still waiting for my money back. Totally unprofessional. Not even accurate information from them when I called the customer service. Have to followup 6-7 times.Ill never consider shopping with them again.This rating is not for the store or the reps working there, its for onlilne shopping at office depot.

Ta
Review №54

Went to buy a desk but they did not have the color in stock. Everyone was very kind and helpful

Ma
Review №55

Decent office depot. The staff were friendly and knowledgeable.

Pa
Review №56

The young ladys over in the print dept was excellent.

Ma
Review №57

Great customer service but store wasnt nicely organised.

Bo
Review №58

Manager(Caleb) took extra care to help me find the EXACT printer i needed, and saved me money as well. ty ty ty customer for life now.

Vi
Review №59

This store contains a large selection of technology, office supplies, furniture, and consumable goods. Most technologies that they carry like computer hardware and software are months old. This isnt the fault of this store, but the whole Office Depot chain itself.

Pi
Review №60

Not so crowded but reasonably priced place.

Se
Review №61

The only competition for Staples, but look like Staples has better option

G-
Review №62

They were very friendly, they offered me a great service and a good discount

Ma
Review №63

Found most of my kids school supplies at reasonable price

Ma
Review №64

I had no issues buying my network hub here. Someone at the store helped me pickout the Netgear one. Explained to me some things about wireless networks as well. I took it home, and set it up and everything worked fine.Price was slightly higher than buying it online, but worth it to get the advice and get 5% kickback too on their rewards pgm

An
Review №65

Most of the time not crowded. Good service.

Ro
Review №66

Better than expected. Matched an online price and item was on sale.

Ja
Review №67

Large store, easy to navigate. Good printing services.

Ca
Review №68

Worse place to buy i called and asked for two part copier paper and I was told by employee that they carried it well when I drove 25 miles to purchase it I was told by the same person that answered the phone that they don’t carry it don’t recommend this store or the Incompetent employees

Ly
Review №69

Ordered online, picked up in store. Delightful experience, courteous and helpful staff.

Da
Review №70

Best prices here!

ka
Review №71

While everyone including the cashiers were nice and polite, the girl at the printer center has an attitude problem, pretty nasty, and is not the first time.

Pa
Review №72

Impressed with clerks Knowledge & Help will match competitor coupons

ni
Review №73

I bought a HP laptop 15 days back and Wifi gets disconnected automatically.I asked for a replacement they said like we cannot give replacement or abnother product of this kind and worst Response from HP or Office Depot. If I get the Chance of negative rating I can rate it in Negative. It also strucks in middle of work. IDK whether its a i7 processor or some kind of 80s. Fed up with the office depot customer care and Hp customer care.

Ru
Review №74

Staff was very helpful and friendly, store was very organized.

Ma
Review №75

Great Customer Service, best prices and quality.

Ro
Review №76

Very convenient, open many hours, many products and services, reasonable prices

Ma
Review №77

Very friendly staff, great product selection

Ca
Review №78

Location in Route 1 is convenient, good selection of office furnitures

De
Review №79

Great customer service at the copy center.

Hi
Review №80

Price OK item very good , employee very good communication,ok

Sa
Review №81

Business services needs work. Nobody attempted to greet me as I waited in line and the area they work in is not organized.

Pa
Review №82

Good..now.. used to have rude people against de si

Ja
Review №83

Great selection and great service.

Ke
Review №84

The best customer service friendly

E
Review №85

One of the few stores left.

Jo
Review №86

Everything you would need from office supply store

AA
Review №87

Nice place for office and school staff

Ca
Review №88

Always come here .. unfortunately when the business is slow, so is their pace. waited 15 minutes to be helped when 4 employees were present in front of me. not one acknowledged me to let me know theyll be with me in a minute. unhappy with my visit. Ill try them again, but will probably take my business else where if thats how they treat returning customers.

Ca
Review №89

Great service, lots of stuff

GT
Review №90

A little pricey but they always have what I need

Be
Review №91

Staff were helpful and friendly

Th
Review №92

No worries they are great

Ca
Review №93

They were quite helpful when I had a problem.

Je
Review №94

Great place

Jo
Review №95

Not bad prices

Ma
Review №96

Dont ever use the bathrooms. Looks like they have not been cleaned in over a year.

Ma
Review №97

Nice friendly staff.

An
Review №98

Planners were too expensive.

Ma
Review №99

Many good choices

An
Review №100

Nadeem was great!

Information
61 Photos
100 Comments
4.1 Rating
  • Address:1095 US-1, Edison, NJ 08837, United States
  • Site:https://www.officedepot.com/storelocator/nj/edison/office-depot-637/?utm_source=google&utm_medium=organic&utm_campaign=gmb_637_website_retail
  • Phone:+1 732-635-7070
Categories
  • School supply store
  • Business to business service
  • Computer consultant
  • Computer store
  • Copy shop
  • Furniture store
  • Mailing service
  • Office furniture store
  • Office supply store
  • Shredding service
Working hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:9AM–7PM
  • Friday:10AM–6PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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