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Piano Gallery Music Superstore
2995 E 17th St, Idaho Falls, ID 83406, United States
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St
Review №1

We had a wonderful experience purchasing our piano at Piano Gallery! Ethan was great to work with; not pushy or overbearing. He called to let us know he found the perfect piano for us, and he was right! The delivery went perfectly also. Harrison was friendly, polite and took lots of time to make sure the piano was situated just right in our living room. The entire experience was positive from beginning to end! Im very impressed with Piano Gallery of Idaho Falls.

Fa
Review №2

Great family owned business, friendly staff. My daughter has been taking guitar lessons here for three years and has really excelled. They allow the students to perform multiple times a year including a big concert style performance each summer that really rocks. We purchased several guitars from them. Piano Gallery sells quality instruments and provides great support and repairs. She loves her Martin and I dont think she could live without it. We have also had some repairs done to a noisy telecaster and its been great since. The owners and staff at Piano Gallery really foster the love of music in their customers and in the community.

Me
Review №3

After living in my home for 28 yrs we decided to move and we were not going to have room for my beautiful family upright piano. It was not an easy decision, but I had to find it a new home within my family. This meant finding a piano company that was reputable and caring to move it. I found this with the Piano Gallery and their kind, courteous and helpful employee Ethan. After all I would be sending my piano from my Idaho home to my niece in Arizona and I wanted to feel good about who was taking on this task. Ethan and the Piano Gallery were able to coordinate the pick up and delivery of my piano to take place over 3 days. Luckily no storage was required, but if there had been a need I would have felt comfortable with having it stored with the Piano Gallery. Thank you for helping make this a bit easier and a big thank you to Ethan for all your help. I recommend them for any of your piano needs. Melissa

Me
Review №4

Great music store mostly very nice pianos but why post all these piano teachers on your website if you don’t really have teachers to give lessons??? I called to see if I can start my son on lessons and they told me that they don’t give piano lessons, but was kind enough to give me a few numbers of teachers to call but unfortunately I got not a single call back from any of them. So a 3 stars is for the misleading website.

Gr
Review №5

Nice selection. Good prices.

Ch
Review №6

For years I have wanted to surprise my wife with a Grand Piano. This year I was finally able to do so but I honestly had no idea what to get or how to make any of it happen.I have always been a huge supporter of shopping local so I headed over to the local Piano Gallery. They were an absolute pleasure to deal with. They walked me through 3 different piano, explained what made them different, and even helped me to get my wife in to test them before she knew I was buying one.I just cant say enough good things about this team and I look forward to having this piano as a part of our family for many years to come.Thank you for making my wifes dream come true!

Jo
Review №7

My son decided to join band this year. He chose an instrument that I have no experience with and the staff was super helpful and friendly.

ma
Review №8

Love these guys. Rulon is the best!!

We
Review №9

I recently visited the Piano Gallery in Idaho Falls. It was well worth my time to stop and explore my buying options when considering such a large purchase. My sales consultant Ethan Bennett took the time to answer all of my many questions about the piano I wanted to buy for my wife. He proposed a purchase price I was extremely happy with. I accepted and we are the owners of a beautiful Yamaha piano!

Mi
Review №10

Awesome selection! Great prices! Very knowledgeable helpful staff!

Me
Review №11

Couldnt be happier with our new Kawai digital piano! My husband and I had a wonderful experience at the Piano Gallery in Idaho Falls. Mike was very knowledgeable and friendly, going so far as to set up a model on the spot so my husband could test it out. They also were very generous in helping us deliver it the same day. The piano sounds amazing and looks great!!

Da
Review №12

We love our new piano! Ethan was super helpful and informative when my wife and I were trying to decide what we were looking for. I would highly recommend purchasing your next piano from Piano Gallery!

Ju
Review №13

Good quality products, but poor service. Violin parts are pseudo out of stock and will require up to a week to restock. Would avoid this place for all violin repairs/parts.

S
Review №14

Piano Gallery did a fantastic job moving both of my pianos! Ethan was very flexible when my moving date was changed and gave me a good rate to store the pianos when it became necessary. The two young men that moved the pianos were courteous, very careful, and friendly. They even asked if they needed to take their shoes off to keep our new house clean. Thank you Piano Gallery for helping to make my move a little bit easier!

Ar
Review №15

They did a great job moving my piano! I live in a basement apartment with a tiny staircase leading down into it. They were on time and were able to move the piano in with no problem. With the tricky minimal space there was they were quick to come up with solutions to maneuver it into our home. It was also done for a reasonable price. I would recommend them!

j
Review №16

June 2020 Regarding moving piano from basement.Very pleased with the care and professionalism of the three men who moved our piano out of the basement safely, and without a scratch. I highly recommend.

Da
Review №17

Needed to get a flute fixed and they were helpful with finding and fixing the issue and not ripping us off in the process.

Nu
Review №18

I was hoping to move my piano into a room with a tight fit. It ended up not being able to fit through the doorway, but the movers tried every way they could to accomplish the task. The movers were so awesome! They were very professional, but also made you feel like you were important to them and they wanted to do their very best job! I almost felt like they were more disappointed than I was that it didnt fit!😂 I would recommend this company without hesitation!!

Wi
Review №19

Highly experienced, knowledgeable, and honest team at Piano Gallery. I fully recommend them for all of your piano, guitar, and musical needs!

B&
Review №20

They were great! My piano was delivered in during the hours they said they would be there, and it came in great condition. No complaints here!

Re
Review №21

Bought a Cello bow and it lasted less than a month. My sons first bow lasted over 6 years. I called, Rulon was very nice said they would replace it.

Je
Review №22

Absolutely love the piano selection here. I need a bigger house so I can have all the ones I want!!!The staff are very friendly and were very gracious in letting us try any of their pianos.

Do
Review №23

The staff goes above and beyond any other company I have dealt with in making me happy. I am VERY picky and they exceeded my high standards. I would highly recommend anyone looking for a musical instrument to give these gentleman, and a few lovely ladies the opportunity to help you. You wont be disappointed.

Am
Review №24

Recently used their piano moving service. Easy, fast, and professional. Could not have asked for a better experience. Highly recommend!

Sk
Review №25

Walked in to look for a up right bass wondered around for 30 min no one else in the store no one offered help then when I asked some one they said they where on the phone with a customer like maybe I would of bought one or paid for some lessons . If I had some help . But a very warm and welcoming place just not staffed on a Thursday

Ad
Review №26

Cannot rate high enough. Ethan and his crew were prompt professional and careful with our piano. A++

Ka
Review №27

I love Piano Gallery, they go above and beyond in customer service and are the best people to work with!

Co
Review №28

Great company to work with! Very personable, responsible, and reliable! Thank you for handling my moms piano so carefully and professionally!

La
Review №29

Awesome!! The clerks helped find a compilation book with some other music that my little wants to learn as well as the book she needs for orchestra!

Be
Review №30

I needed to move a family heirloom, my baby grande piano. A friend shared with me that she had great service from Piano Gallery moving her piano long distance. I want to confirm outstanding service, friendly & helpful staff, convenient scheduling and top efficiency as they moved my piano from Pocatello to Meridian. I send an A+ recommendation to all needing expert piano moving service!!

JJ
Review №31

Excellent customer service and quick shipping. I bought a used guitar online and they inspected it and replaced the noisy tone knob before shipping it out (the next day) at no charge. It doesnt get any better than that.

De
Review №32

True to their name, they have a lot of pianos. I was slightly disappointed in the lack of electric guitars because of their new No Limits Guitar Co name. But they had accessories I needed. And the staff was helpful.

St
Review №33

My sister is looking for a piano for her place so wd stopped in. My daughter also has a piano addiction, and they let her play to her hearts content. Very friendly and wonderful people!

As
Review №34

I love this place! I had a teacher here that really inspired me. I will forever enjoy coming here!

Ja
Review №35

These guys are great! They have a good selection and are always friendly!

Ta
Review №36

Very helpful and friendly staff. They allow customers to play the instruments. I could spend all day here.

La
Review №37

The amount of religion in this store, along with some skeezy fake nice salesmen, makes you want to blast Rob Zombie in the parking lot. I have money, but I wasnt suited up enough for the slimey sales guys who straight up ignored me for the nearest new customer - they just assumed I wasnt in the market for a new guitar. In part, that is true - I didnt want one from that store, it would probably be possessed by Joseph Smiths ghost. High yick factor in this store.

Ma
Review №38

Great prices, and great people to deal with

Information
100 Photos
38 Comments
4.7 Rating
  • Address:2995 E 17th St, Idaho Falls, ID 83406, United States
  • Site:http://www.pianogalleryonline.com/
  • Phone:+1 208-524-4420
Categories
  • Music school
  • Guitar instructor
  • Guitar store
  • Piano store
  • Musical instrument repair shop
  • Musical instrument store
  • Orchestra
  • Sheet music store
  • Used musical instrument store
  • Violin shop
Working hours
  • Monday:10AM–6PM
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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