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New Horizon Academy
1830 N Meridian Rd, Meridian, ID 83642, United States
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Br
Review №1

The teachers and staff have been amazing and so helpful and accommodating with my schedule and COVID. Absolutely love the 3s teacher and how many activities the kids do each day

Co
Review №2

Our son has been at New Horizons in Meridian for over 2 years and we couldnt be happier. The director is amazing, informative and understanding to any and all of our sons needs. We have been so happy with each teacher he has had and I am constantly impressed and proud of the things my son learns on a weekly basis. If you are looking for a center that is structured, nurturing, clean with lots of learning and fun, then I highly recommend :)

Ba
Review №3

I want to start this out with New Horizon Meridian location handled all my grievances and gave me my money back for the last week that I had paid for and we did not take our daughter there. Additionally, the managers and the teachers were nothing but friendly and nice to us. However, the more I think about what my daughter went through here, worse I feel about not leaving a bad review because I dont want other parents to put their kids into the same situation as we did and have to go through the heart ache.We had our 5 month old daughter here for a month from 5-6 months old. During the time the people were very nice and always told me how they loved her, but day after day, they could not feed her the way she needed to be fed. I spoke with them each day, wrote instructions, and provided everything I could to get them to be successful, but they could not follow instructions. They would not offer my daughter a bottle often enough, and when they did they would not have it the correct temperature. I once picked her up and they were attempting to feed her and she was screaming, so I took her to try and I tested the bottle and the milk was so hot it BURNT my arm. My daughter only gained 4 ounces in a month while at this daycare and upon taking her out and having her with another babysitter for a week and a half, she gained an entire pound since she was actually being fed.In addition, they only change diapers when their app they use to track everything tells them too. They would not change a diaper unless it had been two hours according to their app. In their words we make sure they are changed every two hours or if we smell poop; which is fair, but sometimes babies dont adhere to this schedule and may pee or poop right after they change them and be sitting in it for 2 hours. One day we dropped my daughter off with zero diaper rash and when we picked her up after work she was BLEEDING! I have pictures but they are not appropriate to post on here. After that day, we did NOT take her back. It took us over a week to heal her butt and now she has scars.I really think the teachers were doing their best, but they have way too many kids and not enough staffing. Additionally, it seemed like every morning they were scrambling to get coverage in each room. So Im not sure what the issue is or who is to blame, but this experience has scarred me for life on taking my daughter or any future kids to a daycare facility.Honestly Im mad at myself for keeping her there for a month. I should have taken her out sooner, but as a first time mom, I didnt know better. My daughter had previously been at a home daycare and I didnt know how a bigger day care would be. I just hope this review can help other parents make a more informed decision than I did with their own babies.

Lu
Review №4

My soon to be step son, her in about 2 moths, absolutely adores this place. He is nearing 4 years old. I have been apart of his life since he was about a year and a half. through the time I have been apart of his life he was never the strongest speaker. About after a week of going here his ability to communicate with actual words jumped through ceiling. On top of that he always had screaming fits when trying to take him to any previous day cares that we tried. After his first couple days at New Horizon, he would ask to go to day care. They know how to properly educate children from almost infancy, as well as treat and take care of them properly. If it was possible I would give New Horizon a 10 star review. Now having experienced his joy at this day care, I would not take him anywhere else

Fa
Review №5

Our baby loves her teachers Erika, Lily, And Briana! They are so caring and attentive! They know every babys individual personality and needs. Amber and Tera do a great job of managing New Horizon Academy.

Fe
Review №6

Amber and Tera are always available to answer any questions we have. Our baby has lots of fun and really enjoys being there. We constantly get updates and pictures throughout the day thanks to her teachers Erika, Lily and Briana.

K
Review №7

Our baby goes to New Horizon for a year now and we couldnt be happier. We love how secure the daycare is, requiring ID and a secret access code to enter the premises. The teachers are well versed in childhood education and are patient with the kids from what Ive seen. Rates are fair, typical for a daycare but you get what you pay for. High quality care. Special shout-out to Miss Paty, Miss Erika and Miss Ashley. They have been so wonderful to our princess. Miss Amber is a wonderful director and always helpful answering questions. Our son also attends New Horizon during the summer and he attended as a baby 7 years ago.

Ni
Review №8

I cant speak highly enough of New Horizon Academy. My little ones LOVE going to school, which gives me peace and confidence in going to work every day. Im grateful for the entire staff, including (but not limited to) Miss Sydney, Miss Athena, Miss Ashlee, Miss Leila, and Miss Amber!

Br
Review №9

Miss Briana, Miss Erika and Miss Lily ALL are so wonderful and care so much about the babies. Our daughter had a rough start to daycare at 3 months with refusing a bottle -- they were very patient and understanding through this transition and now she takes a bottle like a champ! We also had to get a helmet at 7 months which requires some additional attention and care needs and they have REALLY worked with us to make our daughter as comfortable as possible. The line of communication has always stayed open which has been an important factor for this working Momma! We LOVE the infant room teachers at NHA!

Co
Review №10

Our son has been going to NHA for almost a year and we love it! Even after the first week we could see a huge difference in his development and attitude. He had a whole new vocabulary and not afraid to join in with his new friends on their activities. Amber and Tera are always available to answer any questions and welcoming to every parent to take time to get to know them as well. Miss Sidney and Miss Athena are amazing with him! They take the time to really get to know my child and his all of his mannerisms. Everyday is filled with educationally fun lesson plans that our son looks forward to and that we can see a developmental difference in! We definitely recommend NHA to all of our friends or anyone else looking!

Th
Review №11

I worked here during college. I quit and filed an animal cruelty police report with Meridian PD after what I saw. On my first day, I found the classroom pet guinea pigs in the 3-4 year old room without any food whatsoever and and an empty water bottle. The head classroom teacher told me she quit feeding them and is hoping they will die do she doesnt have to take care of them anymore. I now have a graduate level education and work in child welfare, including past positions at the Idaho Department of Health and Welfare. Please, please, please do NOT send your children here! Teaching children that animal cruelty is okay is a great way to turn them into adults who commit serious violent acts against animals and humans alike. After the complaint was filed New Horizons did not even try to deny that they were starving these animals in hopes they would die and they called me asking me to take the guinea pigs in because they were too cheap and heartless to pay the surrender fee at the Idaho Humane Society. Looking back now I should have done more than just file a police report. I do hope Meridian Animal Control was able to save these beings from these cruel, evil women who are unfortunately entrusted with the lives of children as well.

Ma
Review №12

My son is almost 3 and has been attending New Horizon since January. The first thing we noticed was his speech just bounded. He was a talker before and then the first week he just started talking sentences and telling us about his day. He knows his letters, is able to write a few, and can trace his name pretty darn well. The staff are all excellent, they all know us by name even right when we started which I felt showed a lot of caring for the family and not just the child. My son is always coming home with art, he looks forward to weekly show and tells, and I enjoy getting the pictures in my email everyday along with a play by play of his day. Im very pleased we chose New Horizon Meridian, they have helped our son blossom.

Ka
Review №13

Coming from a mother that is super particular about who is watching her kids, I can tell you that I wouldnt trust anyone else to watch and teach my children then this center. Not only can I leave my kids there knowing that they are comfortable and happy, but to also know that they are coming home each and every day with learning something new and excited about it! Granted, I do teach at this location as a 3s preschool teacher and get the pleasure of knowing the teachers, building and management on another level. Which gives it even more credit to say that meridians location through and through is incredible. Our youngest, at the age of 18 months joined Lily and Zoes class around October probably not speaking more then 6 words (just your classic momma daddy no sort of thing...We started to become concerned and had many questions about her development) and just in the last 4-5 months or so she has DRAMATICALLY increased. She is probably up to 80-100 words and at times combine them into sentences with even using sign launguage to communicate. Not to mention the occasional agua we get time to time with counting up to 3 in Spanish. She has about two more months until she is 2 years old and her pediatrician has told me that she is above average in all aspects with social, physical, and logical skills and has increased immensely. I cannot tell you how that makes me feel as a mother to know she is being cared for and taught so many good things. Lily and Zoe always make me feel like family and all of the teachers. They always let me know about her day through there Daily Connect which notifies me of when she is changed, ate, and other activities through email or the app. If there were any incidents I am notified right away. All of the kids there are such good examples as well, every one of them encourage each other and are all friends. Amber and Terra are so helpful and always cheerful to help with any type of concern I or my husband may have with our kids and have everything done promptly. Putting aside the fact that I work as a teacher here, I would always want my kids to attend meridian NHA because they truly CARE and love our children and encourage them to love to learn.

Di
Review №14

Constantly changing school teachers and don’t say anything to parents. Having to constantly sign new paperwork because they loose it & it causing me to have to pay more.

Ti
Review №15

Facilities maintanance van driver is dangerous on the road.

Ka
Review №16

They paid their teachers barely above minimum wage.

Information
19 Photos
16 Comments
3.8 Rating
  • Address:1830 N Meridian Rd, Meridian, ID 83642, United States
  • Site:https://newhorizonacademy.net/location/idaho-meridian/?y_source=1_MTE1NzQ1ODMtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 208-887-3880
Categories
  • Day care center
  • After school program
  • Nursery school
  • Preschool
Working hours
  • Monday:6:30AM–6:30PM
  • Tuesday:6:30AM–6:30PM
  • Wednesday:6:30AM–6:30PM
  • Thursday:6:30AM–6:30PM
  • Friday:6:30AM–6:30PM
  • Saturday:Closed
  • Sunday:Closed
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