user
Caughlin Club Kidz
4100 Caughlin Pkwy, Reno, NV 89519, United States
Appearance

Comments
Ch
Review №1

Our daughter attended Caughlin Club Kidz during summer. The care they provided was average. Unfortunately, the controller, Craig, is unprofessional. (I have emails that support such unprofessional conduct.) In brief our daughter was ill for a week during camp. We presented a physicians note which was accepted and our account was made a zero dollar balance. After 6 weeks, we received an email from him stating he was reversing the charges because he believed the physician note was invalid. (It was valid and have medical records to support.) I reached out to the manager, Marlene, and was sent an email from her that was incomplete (multiple incomplete sentences and blanks) and uncaring. I would avoid Caughlin Club Kidz. We have 2 other children, have been to a few preschools and camps and have never been met with such unprofessional attitude and unwillingness to work with customers.

Information
1 Photos
1 Comments
2.7 Rating
  • Address:4100 Caughlin Pkwy, Reno, NV 89519, United States
  • Site:http://www.caughlinkidz.com/
  • Phone:+1 775-747-6072
Categories
  • Preschool
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Similar organizations