Ki
Kids R Us
4800 Filbert Rd, Reno, NV 89502, United States
Comments
Ja
Review №1

I started taking my precious baby there when she was 2 weeks old had to go back to work while she was a newborn they were amazing with her. However that all changed when she became active she was in bouncer all the time no real interaction with staff. Plus she was always hungry when i brought her home and took plenty of food. Pulled her out and found some where else she is now 2 1/2 and so advanced..would never recommend

Te
Review №2

I called this place today and the person who answered the phone was extremely unprofessional. Seemed like they have no care, and after reading other reviews i can see my assumption is correct. I wouldnt trust this place with my pet snail.

N
Review №3

I recently pulled my son from this center after he kept getting sick. They claim to have a person who cleans the facilities daily on staff, though, it never appears clean, or smells clean. They have too many kids crammed into such a small center... I am sure thats not helpful in the spread of germs. A few of the teachers are very nice, but I have heard a couple of the teachers screaming at children, when I was picking up my son. I dont think children listen when they are being screamed at. Maybe the teachers are not best suited working with children if they can not be patient and kind. My son one time came home crying saying that he was yelled at all day and put in time out for hours. I know kids exaggerate,he but this my baby. When I tried to talk to the teacher the next day, she blew me off, and seemed uninterested in what I had to say. I should have gone to the director, but instead I took my son down the road, where he is now happy, treated well and in a cleaner enviroment!!!

La
Review №4

If I could give it less I would. I took my son here when he was 2 months old so I could go back to work but it is filthy and the teachers do not know that they are doing. DO NOT TAKE YOUR CHILD HERE. This place needs to be shut down. The director when I was there came from a vending machine company... how that relates to running a daycare doesnt make sense. My son got RSV and pnuemonia and when I picked him up to take him to the emergency room he was wrapped tightly in a blanket getting too hot and having trouble breathing. The teachers yell at the children and do not take good care of them at all.

Ms
Review №5

This is a sad place. I can tell the problem is with the ownership, it feels like they just dont care. The workers seem spread thin, not very well trained (especially with extreme behavioral problem kids, which they have a LOT of). I felt bad always pointing out how the ratios were so terrible (they throw 30-50 mixed age kids on the playground for long periods with only a few staff= fist fights, crying, sweating, lonely kids) & how dirty the place is- because those were situations the staff seemed helpless about. Positive Behavior Corrections dont exist there- its a lot of kids kicking, screaming, cussing, hitting- and stressed out staff doing what they can without the proper tools, support, or leadership. Sometimes the staff flipped out on the kids & said things I didnt appreciate. In an effort to include some positives, most of the staff try to be friendly to parents, and are bilingual. But bottom line is; I would recommend looking elsewhere.

Te
Review №6

Worst place ever! No one knows how to do anything. They yell at the kids all the time and they try to double charge every chance they get. The check-in system never works and the security door breaks all the time. Never go there! If you argue with them over something they did wrong...they fire you as a customer!

Information
6 Comments
1.6 Rating
  • Address:4800 Filbert Rd, Reno, NV 89502, United States
  • Site:http://www.hippityhoplc.com/
  • Phone:+1 775-828-2928
Categories
  • Preschool
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