I have been here several times and the staff are always friendly and informative. I have purchased a few guitars and supplies over the last couple of years without a problem. As a guitar guy I would love to see a bigger selection, and want a larger personal collection. Most guitars are lower end beginners models, and if that is the primary market then why not. However, it is a bummer to have to trek to some distant and if you are wanting higher end stuff, but so is life.

The staff and service are great. I love the variety they have too. This is overall my first choice when it comes to my instruments because i know they wont let me down

Loved it people their were so nice definitely going back

Friendly. Good selection of parts and gadgets for guitar players

Awesome place!! Definitely recommended. Great selection of name brand instruments and staff was too kind.

Helpful staff, had a great selection of things in the store. Prices were great as well.

Portmans is the BEST music store in the area! Daniel and Barry are awesome at finding the best deals and instruments.

They couldnt be any nicer. Their customer service is impeccable. They have a decent selection of all types of musical instruments and accessories. I highly recommend portmans music.

1st class professional group of people and the management is on point. Definitely going to be a repeat customer.

Went in inquiring about lessons. Barry the store manager was super helpful and so friendly. I highly recommend!

Wonderful place to get instruments! It’s a decent size, and has a variety of stuff!!

They always have what I am looking for, if not, the staff is happy to order it for me. Very friendly and knowledgeable staff.

Excellent customer service the staff were extremely friendly. Would recommend 11/10.Very knowledgeable and helpful.Barry helped me get my first guitar and was extremely enthusiastic in helping me find the right guitar.

The staff are amazing and are always helpful. When I took one of my guitars for restringing, the employee who did the job did an amazing job and was very kind. I love the selection of guitars - even if its limited - and the prices are very reasonable. I am curious if trade-ins are available, however

Very helpful about any instrument and extremely polite. Very good people.

Great music store. While I have purchased several instruments and various equipment over the years, and always very satisfied, it’s not my best compliment.Customer service is beyond great. Everyone are always helpful and patient. Hey, it’s a music store. Musicians kinda like to just hang out in a music store, just getting a ooey gooey feeling being surrounded by music toys. Ninety % of the time buying nothing. I still get welcomed time after time after time. Being musicians, the employees fully understand. I am Gratefull for this store in Albany.

Ive been to this place twice now. Both times, I was extremely satisfied. The first was to buy a few picks and the second was to restring my guitar. The staff is always friendly and highly helpful. The guy who did help me with the restringing, not only showed me how to restring it myself but also a few tricks for someone learning it. All in all, Great customer service!

Very knowledgable and helpful

Excellent store with plenty of inventory to browse. The staff is courteous, knowledgeable and always willing to answer any questions I may have. Thank you for the help and wonderful shopping experience!

I wanted to know is this the type of music store that gives singing lessons. I’m trying to find a vocal coach

Very clean, beautiful shop with very polite and helpful staff

Great staff! They are great resources for whatever your musical need is. BTW, the address is wrong. They are now in the old Jordan Music building on Westgate Drive .Ive submitted an edit request to Google.

Great employees and all around best store in Albany.

Wonderful place with down-to-earth employees always striving to offer excellent customer service. Best music store in the Albany area!

Good place to shop. Jonathan and Mike really know their products and have great service.

Cannot say much. Open late close early and Sunday. There are few music supply stores in this part of central and south Georgia and none seem to try to cater to people who have regular jobs and cannot get there early to buy their stuff.

Wish they carried more guitars, but the staff and service are great.

Great service

Great service