I came in wanting to print some papers from both a binded physical book and an email. He was kind enough to chop off off the binding so I could used the help yourself printing machines. I thought all was well until my papers printed out weird... well not all of them. I know the gentleman in the printing center was not amused by my lack of abilities, but he ended up printing my papers for me. I appreciate you and again thank you!

Ive lived here for 20 years and I have avoided this Staples since the first couple of times I went- lousy selection, poor customer service. However, my wife bought a chair there because my son found it online. She needed a copy of the receipt for a warranty claim. Only the Manager could do it and she might as well been asking him if she could give him a prostate exam. She had to wait in line and when she got the the register, there were 3 people in line behind her and he very rudely made her sit to the side until there were no customers. When he finally graced her with his attention, it took no longer than any other customer. There was no civility, no thanking her for being a Staples customer, he just handed it to her and went about his business. He wasnt wearing a name tag, only a hoody but he was the manager of the store at noon on 5/2/21.

First time at staples and most likely the last time.Placed an order online for a chair which was supposed to be ready for pickup at this location in an hour. I got confirmation email with order number. I show up at the store to pickup and a ride lady tells me the the order was cancelled and didn’t know why. She suggested I call their 800 number which I did from the store. Explained on the phone that I am at the store to pickup and don’t know why the order was cancelled. The rep told me that I can only buy that at a local store and suggested I go to one. Obviously, the rep wasn’t paying attention that I had just mentioned that I am at a local store to pickup. The lady at the store didn’t even bother to check if they had that chair that I could just but since my order my cancelled for reason that I never found out why. I basically, told the rep that I can see Best Buy across the street and I will just go there and buy a gaming chair.Classic example of a poor customer service.

Fast printing and friendly employees. The top poster had some issues that I didn’t see until I had already left. Only disappointing part was a $10 waste

I got something printed and it was done early and super easy to go in and pickup. Barely took 2 minutes.

Service was good and things were organized as expected!

Another really good Staples experience. Very knowledgeable and very friendly service. Thank you staple of North Point team you are the best!

Very friendly customer service and huge parking lot. Cool factor about this location is you can sign up for TSA PRE-Check for 85$ and you can walk in it make an appointment on TSA WEBSITE. Website makes it’s faster since you get to enter information.

Very helpful. Asked if I needed help. Had great school specials.

Ive enjoyed shopping at this Staples for a long while. The service is good and the selection of available items is very good. Whether Im looking for paper, pens, pencils, notebooks or calendars, or general office supplies, they have always served my needs well. The wait times for purchases are fast and the parking is good.

Great. Found what I wanted. Got quick help. Got great square warranty. Made for a wonderful belated Christmas present

I just started my own business and began using this store for business cards after having a poor experience with an online-based printing company. Staples’ print products are always consistent and excellent quality. If something doesn’t come out as I expected, they’re happy to make it right. Great customer service.

Friendly employees

This Staples is super clean. I love that it has a UPS counter built inside, which is so convenient if you want to ship something.

Easily the best Staples store in Greater Atlanta. It is largest and has a wider range of products for sale. Staff are friendly and helpful.

Customer service was excellent to help me find my product. Also customer service was very pleasant at my checkout. However, the bathrooms were very disgusting and this was only an hour after they opened.

Ryan was amazing, I had an issue with an online order and he took care of it no hesitation. Amazing customer service!

Print department is farrrr from helpful..

Working hours for tsa precheck are not correct. We lost our time for nothing!!! Unacceptable!!!

We miss RileyStood in line patiently waiting to ship 1 overnight letter with one other customerA customer had at least 20 individual boxes to mail ... Customer had to ask if we had to wait until all those boxes had been shipped ... After a mean look from the customer the young lady said ... YesCould have taken the quick letters and then went back to the hour long shipping of the boxes ... Gone to the USPS

If you are trying to get information over the phone, good luck ! Called 4 times today tried 3 different departments and no answer, held and listened to music for 10 minutes(3 times) then sounds like someone picks up and there is no one there.

It can be hard to find what youre looking for, and the staff isnt really walking the store (when you ask for help, they are helpful). Its clean and has good items for sale. There is a good selection to pick from.

The place had all the necessary supplies l needed for my office space. And it was on sale too.

Rude customer service.. Especially in the shipping and printing department.. On top of that employees were just sitting inspite of a line 5+ deep...But 3* cos they did get the job done and I got what I wanted..

Not really sure what to say here. Its exactly what Id expect for a Staples office supply store. The employees were friendly on the day I visited.

Hate being one of those difficult customers but sometimes it happens! Despite this, I received excellent help from the gentleman at the copy center, josh. Thank you for the assistance- this is definitely a good staples with great employees!

Super helpful staff here and always have the ink pens snacks iced tea and everything I need!

I stop in at this Staples because it is on the way home, but I never really seem to find what I am looking for there. The clerks dont seem to know the inventory of the store very well either.Granted, office supplies are nothing to get excited about but I always leave somewhat disappointed.

Great shopping experience. Economical prices. Products in stock. Options for shopping. Courteous professionals.

Evonne helped me as usual in the print and copy center. She is amazing. Very friendly, knowledgable, and get everything done well before it is suppsed to be.

Great service from the moment we walked in the door

Ordered college ruled notebooks online for in-store pickup. Went in the evening and the store was not as busy but all employees were busy cleaning up. No one paid any attention to me standing by the pick up sign. Finally someone did...got me my order. 7 out of 10 were wrong kind of notebooks. It took additional 10 mins to get the right kind. I thought online purchase was supposed to save time ...not at Staples.

I purchased a pack of 500 business cards and a lot are cut differently (logo cut off at different points). I pointed this out to the representative and she said many customers get upset with the online template. It was cut different, not the template. Reordering my business cards somewhere else. I do purchase office supplies/electronics here and had no problems with that...

Literally waited 25 mins for 1 print on cardstock. Ridiculous

If you go to the IdentoGo office there, do not believe what they tell you. They told me it will be less than a week to get my TSA PreCk and now I find out that it will be 30-45 days for them to complete the background. So if you are traveling in less than 45 days from the day you complete the on-site checking, do not bother because you will not get it. TSA is also not helpful at all, I called and all they said was the same thing I get when I do it myself via the website.

We were immediately helped upon entering, we got what we needed and they were extremely nice!

This is not my regular store but I was in the area, had a return and needed ink for my printer. I was also turning in several (at least 10) printer cartridges for recycling/credit. I asked the woman checking me out if she needed my rewards number and she said she took it from the receipt from my return. Usually I get an email right away from Staples saying they had received my cartridges and a debit card for X amount will be arriving soon. I waited a few weeks and didnt hear from them. Logged into my account online and there is no record of this Staples taking my cartridges that night. I hate to assume the worst in a person but I wont be back to this Staples ever.

If I could give this store negative stars, I would. I needed to print flyers for my lost kitten. I ran into Staples 20 mins to closing. I was beyond frazzled, on the verge of tears already. My flash drive wasnt working with the self-serve printer, so I frantically looked for any employee to help me. I eventually found one (5 mins to closing at this time). She then went on to tell me that she hates cats, and my cat looks like every other cat shes seen and that I probably wont find him. (First of all... Who does that?). Her computer/register shut down because it was now 1 minute to closing, so she printed my flyers and gave them to me. I tried to pay, but she said just take them. My computer was a pain in the ass, and you were a pain in the ass. I had just lost my kitten... Just a little kindness would have gone a long way.I would have paid triple for the flyers if I could have avoided the treatment I received. I will NEVER go to this store again.

The service is great,lots of help especially the worker Cody that helped me out.

Great products..great prices..great people

The manager, Sunil, an engineer, was extremely knowledgeable, very kind, and helpful beyond the requirement of his position. Thank you, Sunil.

Quiet, well organized store with friendly staff!

There is always plenty of staff to help me find exactly what Im looking for. The staff is always friendly and knowledgeable.

Manager is very courteous and helpful.

Worst experience in this Staples store #0560. Went to buy a laptop with Staples credit card that I opened 1 day back. As per commercial store credit card policy like Kohls, Staples etc. if u open credit card in store & want to use the card till u get ur physical card, the card number that u got during opening & photo Id is req to process payment. In this store the sales representative in Tech & Mobility name Sunil, talking about policy & harassing me for almost 2 hours even when the Staples manager of Market Place Blvd where I opened the card called the representative Sunil twice with all the information require to process payment. This representative bluffed me & the manager of the previous store for hours & told me that Citi bank is not willing to process payment because he talked to them.When I requested this representative to give me the Citi bank number & called the credit card dept. they told me that the payment CAN be processed without card after my verification which is completed within 5 mins. The Citi bank representative then walk through the representative how to process the payment without physical card which took just 10-15 mins because the representative DO NOT know the process of processing payment without card & to cover that up was not willing to help me & instead giving me advice of policy & loss & prevention.Staples is a big company but need to make sure the quality of representative & other process in helping the customers rather than harassing them uniformly, where the quality of representative including the manager in Market place Blvd. IS TOO GOOD & HELPFUL while the representative in Tech & Mobility in Alpharetta store is not.

Quick service by Charles and caitilina for our 2500 flyers Thanks

Convenient and great deals!

The supervisor, which she made sure I knew, made it so difficult for me to order my print job that I ultimately decided to take my money elsewhere. Will not be returning to this location.

Came to print, it wasnt working and when I asked for help, the staff was very rude to me and offered no help except to try the same thing I already did.

Only place that had everything I needed for an upcoming coference

Quick and lots of stuff.

Maps took me 2 miles out of my way and it was terrible

Very helpful.

Terrible customer servise for print out, here like ghost town nobody helping

Very helpful.

Resells broken returned products for same price

Fast and friendly

Very slow and poor customer service.

Clean staff is friendly.

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