4 employees, 2 customers and your employees have an excuse that youre too busy. Lacking in customer service, poor excuse of an apology. In a store that sells tech, you need to be on top of customer service. Best Buy is right next door.Management, for goodness sake, read the reviews that all say the same things!

If I could rate this place I zero I would it was so hot i felt like I was going to faint they also took too long, there was people talk while I was waiting for 30 minutes in that heat.

First time in that store. Was very clean, service was quick, not crowded at all. Found exactly what I needed.

I got charged for a subscription I didnt sign up for in October 2020. I keep calling costumer service and they keep giving me the run around.

My wife and I purchased a nice Sauder desk back in April 2020. The box for both the desk and the hutch had damage to the boxes when we purchased them. The salesman and the cashier both assured us that there should not be any damage to the items inside. We inquired about returning or exchanging the items if there happened to be damage. We were informed that due to the Coronavirus they would not accept returns currently but after the stay at home orders were lifted the returns would be accepted. The desk we assembled did not have damage however the hutch had damage on multiple pieces. I tried to exchange or return the hutch today and was told unequivocally no by the member of the management team. There was no trying to help or offer any kind of solution to the problem even though I spoke to her about the virus issue and she uncaringly told me once again there was nothing that she could do but order me a new one. The cashier mentioned to me that the manufacturer could be contacted for warranty issues.

Terrible customer service. First time there,never coming back.

The selection of items is good, the staff is hit and miss. But the real problem is the cockroaches. Yes, cockroaches as in bugs. I have seen them two of my last three trips there. And the bathrooms are so bad they should be condemned by the local agency responsible.

Sylviano is an outstanding manager. I had been accidently over charged by Office Depot on Halloween Day, the busiest day of the year. He reviewed the receipts of that day to find a $49 discrepancy. Thanks Sylviano for taking the time to help me. Great customer service.

We came into this store November 21, 2017 from out of town around 11am for some printer cartridges. There was no one in that area, and the only employee we saw was in a different department, assisting a customer by the printers.The cashier nearby seem glued to her station and didnt seem to interact with anyone except customers who approached her with purchases. We asked her for help and continued to wait for assistance. Some time went by and still no one (despite her stating they were still on their way). We left without anyone coming to help us and havent returned.

They were very helpful there they went out of their way to make sure that all my needs were met and they also were patient with me when I was looking for my coupon to give me a better price on my product that I was purchasing and they gave me options that would benefit me the most for what I needed to print so everything went really well with Office Depot and how they treated me they were very kind of very nice and respectful and patient

Horrible customer service. Waited awhile for someone to help me even though there were people doing nothing in the store. Just laziness

The store is clean and well organized. However, customer service was almost the worst Ive experienced. 2/3 restrooms were out of order. I was sending a FAX & they obviously didnt have enough people working or just werent efficient. I stood there waiting and no one said anything. Finally, someone came over and gave us a cover sheet to fill out. In the middle of assisting me this employee left, came back out of uniform with her phone and purse and just left the store without completing my transaction. Again, I waited. Then I was asked to step aside for another customer but no one told me why it was taking so long. When I was finally helped by another employee and completed the transaction the whole ordeal took almost 40 minutes....to send a 1 page FAX!!

Folks here have been very helpful. I really appreciate how quickly print projects are completed.

Customer service was great. Prices were lower than I expected. Thanks1

Staff was helpful on a small item I couldn’t find for the life of me! I would recommend this place to anyone looking for school/office supplies!

Went in looking for a vertical mouse. Nobody even knew what that was even though they actually carried 2. Unfortunately they were 2 of the most expensive out there. Disappointed with knowledge of staff and very poor selection for an office supply store.

This rating is for the print and ship section. The employees do not seem trained on how to resize prints and even printing in general. They also move at the speed of turtles when walking. They also ignore the customers when they request things. I had to resize the image because she did not know how to get it to fit in the print area.

VERY NICE, EASY PARKING, AND A BONUS if you spend five dollars or many items 1 cent more.

Very friendly employees very helpful maribel was a sweetheart she is a cashier at Office Depot and she is very helpful and very polite it was wonderful having her help me

I love the customer service and how friendly they are

They were very helpful and informative.

This store has by far the best customer service I have seen in a long time. very friendly staff

Really good place to go when you need something

Michael at the Rosedale store was awesome! Give that guy a bonus.

Great customer service.

Great selection, great prices, very helpful staff

Clean, bright, good sales. But sale items tend to run out of stock quickly-so if you need it, dont wait!

Their price for a simple fax is just way over priced.

Very helpful and friendly staff.

Very helpful and professional group at this location.

Friendly and helpful staff..

It had what I needed. Staff was standing around chatting and laughing.

Friendly kbowledeable staff , clean, well stocked, pretty simple, its office supplies

They had nothing for me

Robert employees was helpful!!

They have the cheapest price on chairs

Poor service not helpful at all equip i bot from them only worked 4 months and and they said they cant do anything to help and said to contact other company

Huge selection of things

Overpriced or not in stock.

They have gave me the wrong stuff..

Prices were wrong on many items in the stationery area (ballpoint pen refills ). The clerk didnt know how to handle it, so I left.

Great value

Ok

Great

Normal Office Depot

They actually personally greet you as you enter the store and Darius, Ivan, Sondra, Michael and the rest of the staff have always treated me professionally and with respect. I have purchased several computers, copiers, chairs and tables, etc. over the past couple years at this location and I couldnt be happier with my shopping experience. Copy Center is top-notch too. My go-to place for flyers, business cards and invitations.Big fan of Office Depot...thanks guys!

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