This is one of the bigger office Depot stores in the Richmond Virginia area. I found everything I was looking for there and then some. The clerks were very friendly and knowledgeable. The store is very easy to find as Theres a lot of signs directing the way. The parking area is huge with handicap parking close to the store.

Purchased ink at this location and went home to find the ink defective. Called the location a few minutes before closing and was on hold until an employee picked up and promptly hung up to refrain from helping me. This is an absolute outrage. Not only are the employees in store unwilling to get up to transfer over to another register they are just as unwilling to help on the phone.

Was just changed 2.50 for a 0.15 black and white print. The gentleman tells me after the fact that they now have a minimum charge for prints. Unless you need 16.5 copies of something Id recommend going somewhere else.

Last year in December I received some hp ink by mail that I NEVER ordered. I immediately took it back to the store and asked them why it came to me how they knew my debit card number. I was told that on my last visit I signed up for a subscription ( I Never did nor would). They refunded my money and assured me that the subscription was cancelled. Today I look at my bank account online and see another charge for something I NEVER ordered. I call in and am told I need to wait until I receive the item and refuse it. Thats ludicrous to me. Never signed up in the beginning. Beware of using your debit cards or any card at this brand. I am just LIVID!!!

Always have what you need and lot of other fun stuff!!! Went in buy a thumb drive and brought one to the counter to pay for... The cashier brought to my attention a small display of the exact same thumb drives that I was about to purchase but $5.00 cheaper... I realize $5.00 isnt a huge sum, but everything helps and to me it meant a lot... So thank you Office Max/Office Depot Cashier for the tip... It made my day 😊

Best office supply place in the tri-cities (and I work less than 5 minutes away from that other place in Colonial Heights).. The only place to go make copies or have printing done. Professional service. Efficient. Tony and Mikaela are friendly and very helpful.

The remodel freaked me a bit out because I thought I was half asleep walking into the wrong store. It was extremely clean, crisp and easy to navigate. Great customer service. Im torn because the old store look lived in and homey and the new one looks very professional reflecting a solid modern business. Either way I like it.

They always have what I need for my office. They have a great pickup program where you buy online and they will have the items ready for pickup in a hour. The staff here are great and engaging with you when you walk thru the store.

Great store lay-out, knowledgeable staff. Their employees know and understand what true customer service is verses what some people think. I am old school, I enjoy being treated like a guest when I shop and the employees at this store just Rock!

This was my first time in the Office Max. The employee I think Bob or Rob was very helpful to what services I need assistant on. And even gave me options that would save me money. Also offered if I wanted to have a store card with no charge.Felt very comfortable.

Very helpful and pleasant staff at the print and copy center. They were able to work with me to get a result very close to what I imagined and at a great price.

Went to this store for some office supplies and saw that they had a laptop carry case marked sale,proceed to the check out item rang up at full price. The cashier calls for a price check and I am told it was not on sale, was asked to show the associate where the bag was located.When I returned to the aisle the tag was gone and I was told there was no sale tag and that there was no tag ever there.The name on the bag matched the name on the tag and I would have been understanding if it was in the wrong place.But to tell me and my wife that we were seeing things really.I will never spend another penny in that store and If i could would not even give one star.

It was a great experience. Very friendly atmosphere, and everything you need from paper to computers.

Very clean and professional. Lots of help available if needed. I was very impressed!

Web site said they had one of what I wanted. They had it.

I went to get my business cards done today but for some reason the equipment was not working properly, but Samantha and Mckayla did a fantastic job on getting it done correctly. Im 💯% satisfied!

Needed business cards. I had no idea how to set these cards. Store rep set them up for me and was done in less than an hour. Who can complain??

Soon as I walked in, I was greeted and helped to where I needed to be. Customer service is awesome in this store!

EXCELLENT Customer Service - Kudos to T. Langhorne (Print Services Supervisor)

Staff were friendly and welcoming. Store clean,well lit,and easy to navigate.

My new favorite office supply store and l was lured away from the Forest Hill store by being introduced to the new management team and structure.This store supplied all of my new home office needs at great prices after I moved to Chester.so this is my new secondary office away from home.

I enjoy shopping at Office Max. The store is clean and organized. And you can buy in bulk.

Always fully stocked. Always cleaned and well maintained. Great Staff, really outgoing.

Great place to find just about any thing you need for the office. Service is great.

Brand new remodel to reflect todays business and personal home / office needs. Open during construction and Grand Reopening at the end of May

Great Customer Service. The employees are very professional and helpful.

I need some office supplies I went to OfficeMax the parking was closed I went in clerk help me find what I needed I checked out no line just went up and checked out real quickly got back out in my vehicle and went back home so I had a great experience

Good sales, staff very nice and helpful. Good space for wheelchairs.

I HATE THIS STORE THE CLERKS ARE SO LAZY. FINDING A NEW OFFICE SUPPLY STORE.

Excellent. They honored the extra low price of a miss-priced item

I have been purchasing brother toner from the chester location for the past 4 years and they have always price matched amazons lower price,i get coupons monthly when you spend 75.00 or more you get 15.00 off now going forward they say they will not match a competitors price and give you your coupon saving for spending the dollar amount on the coupon reason thet say is because you are already getting .a discount and my responce is i am getting a competitive price and they should honor their coupon

They have a great assortment of office supplies and furniture.

Great place to find all of your back to school needs

The print shop is awful. Long wait times and dont expect the materials to look professional or to be completed in a reasonable time frame

Had them print on invitations that I bought somewhere else and were too thick for my home printer. They printed on all of them without any messups.

Anything you need for your office, you can find it at OfficeMax, also they have a great customer service. They help you to find anything you need.

Do you guys print Business card in one day?

They always have what I need,printing employees always courteous

Not one employee greeted or offered to help. Disappointed in the level of service.

The store has reopened as Office Depot the inside is totally different. Staff is very friendly and helpful.

Why sell hard drives that require a SATA cable but not offer the SATA cable in store??? Makes zero sense.

Cashier walked away from the register as I approached. I waited 5 minutes for anyone to come back to the register. Ended up leaving my items there and going across town to a store that actually has staff to help you.

Fast, friendly and just awesome...!!

Only one person work in print and copy. Long wait.Employee didnt know how to use cash register .

Great spot for office supplies.

Service has improved and they are remodeling

Very nice new layout and remodel, wish they had gotten upgraded employees!

Back 2 school specials. I picked up some items for the office.

Very bad work and bad service.

The staff was not very helpful at all they actually refered me to staples

Expensive. Way too happy cashier

This was the WORST. Will never go again. Customer service was very terrible. Never again.

I like the new look in the store and they gave what I was looking g for but the cashier was not to help full

Great customer service

Helpful staff.

Print services is hit or miss at this place.

Great service

Great Service

Helpful and friendly

Great service

It was alright.

High prices, poor assortment

Friendly staff

Professional staff

Friendly staff