My original opinion almost 8 months ago of this day care was pretty high, only because this is where my son learned to love school. He had a teacher he loved that was a great introductory but she ended up quitting so during his 2s class and it ended up being inconsistent with teachers, I was having a HUGE problem with them helping potty training which I ignored and decided to overlook, I pulled him out for two weeks and he picked it up, put him back and started having problems again. I left the center for the summer, his potty training benefited from this and we worked a lot on discipline cause he was 3 now. My son was to the point of saying “yes ma’am” and rationalized very well for a 3 year old. So we re-enrolled him a month ago for the school year which the price had gone up from the original one we were told but we ignored it. There was no set teacher in his classroom yet so there were teachers in and out. This center has the live cameras and I caught the teachers putting there hands on the children such as holding them down when they’re throwing a tantrum, pulling them onto a chair from their little arms and etc. I saw no structure which kids just randomly roamed the classroom and play fought with each other. There was some teachers that ignored certain kids or played favorites. All this I overlooked since the teachers were temporary, one last issue I did bring up to the director was because my son all of a sudden had disciplinary issues which wouldn’t make sense given the type of child he was. I told the director I was leaving the center because of things I observed and majorly for the issue of the day in which we immediately went to pick up our son as soon as we saw it, we’ve had enough and felt that they were telling us our child was the problem when I’ve never had an issue at other day cares. The director said what we saw was misconception and my son wasn’t being ignored when he was on the floor not being able to put on his shoes, it was misconception when the teacher kicked my sons shoes backs at him, and she went there afterwards and was informed he couldn’t be reasoned with when I saw him be ignored for half an hour until he just lost it and became agitated and angry enough to throw his shoes. We did not stop watching and she tried telling us that’s not how things went down. They also put his peed clothes in his backpack with no bag and dirtied everything else in there plus put some random little girls peed underwear in there too, they are seriously disgusting. Later she said she’s been meaning to talk to us because he’s been having too many discipline incidents which we were never made aware of, plus if you’re ignoring my son when he’s asking for help or being hit by another child and just acknowledge him when he’s past trying to get your attention then sorry but my child was not in the wrong. I heard this center has been focusing on getting new babies because they’re in high demand so they haven’t been focusing on the older children, I’ve seen a few people leave and I’m sure the director was trying to cover her behind by emailing me my child was the problem. Please look elsewhere, they don’t have the staff nor the experience to deal with your children.