I had highlights done by Leena and she did such an amazing job, I couldn’t be happier! I was probably so tough to work with because it was my first time getting my hair bleached and I was so scared, but she was so reassuring and kind. I felt really taken care of and will definitely be coming back! Thanks again!

Multiple students did not wear their masks despite the LA mask mandate & being asked several times. If I had known this was going to be an issue I would not have brought my daughter in as she is too young to get vaccinated. The haircut was fine but took 3 hours even though we were originally told 2 hours.

Best experience so far. The instructor and student were accurate onto getting the best color for me, good communication amongst the two of them. Congrats Tony and Guy!.

For the most part I really enjoyed getting color & cut at TG. Over a 1 1/2 year period there were only 2 very unfortunate experiences. My only real issue is that the instructors were mostly absent and left the students to manage on their own. Many of the students seemed to be far more knowledgeable the instructors. Ill return when they better instructors.

This has the potential the be an incredible school but in the 11 month period I was there I did quite well and was left to do it mostly by myself but the reason for the three stars only is because it was so crowded all the time and the teachers were not able to efficiently handle the students nor get anyone moving as one so while many were working on their own, only a select few were able to keep up with the videos and the teachers not bridging the gap.The teachers also showed exceptional favouritism, putting talented students on a pedestal and treating those who were struggling as if it was a choice, and that they just needed to step up. I was good at colour and cutting so they simply just pimped me out to make money for the school instead of having me learn the stuff I needed to (mens haircut) and therefore I didnt pass the board.

They never answer or return calls. Neither the website nor outgoing voice message has any information on salon apts. If they are not answering bc no one is physically in the salon they need to record a message letting callers know that their messages will not be returned and to try again at another time. But really someone should still be checking and returning calls as well. Bare minimum put up a notice on ur website, record a new voicemail, the entire rest of the worlds businesses had to do that Im sure they should have been able to figure it out after all this time.

I would like to know if the academy/salon on Fairfax will ever open again? I know this covid nightmare is still going on but hopefully when we get it behind us that your business will be back.

I highly recommend TONI GUY as must, for the upkeep or any experimentation of ‘Your Look’!I’ve been going to TG for the past 3 years, mostly for Perms. I do suggest that you go in with the knowledge of your own hair mechanics if possible. That way You and The Student can work together in creating your desired look. Or, so The Student can have an insight as to just how creative they can get with Your particular hair type.In general, TONI GUY presents itself as a well kept school with a very personable staff and inviting environment...

Ive been here several times now, did cut and now color twice, and did many blowouts in the past and have always walked away very happy! I worked with Mina for color and highlights and just loved the results. She got rid of that brassiness that happens when you lighten brown hair. Yes, it takes longer here since you are working with students, but you know that going in and you cant beat the price.

Shay amazed me with her skills that she provided for my haircuts and colors! I have had her help a few times and she is one of the only people in California that I would trust with my hair, from bright pink to blonde she can do it all. Highly recommend 👍🏼👍🏼

Late for the appointment they set!! And they expect us to be back home to log in for online classes within a hour of the set appointment that they’re late to😂😂 Amazing customer service👎🏽

Me and my wife wanted to do haircut and we called TONI&GUY to get an appointment and they said on Thursday and Friday it walk-in (no appointment days). It was Thursday, then went there on Fairfax Ave in Los Angeles to have our hair cut, once we got there, They said they dont have that many student right now but asked us to wait, after two minutes someone came and took my wife for hair job but I waited for an hour no one came to do my hair cut. meanwhile another costumer came for hair cut which surprisingly they did his hair cut immediately which was kind of rude!!!I know most of them are student but I think they need a better management for sure.never go back there again!

As opposed to what the student said hair I came to this place knowing Im coming to a hair school. Ive done many comp blow dries and cuts, almost all went really really well. The problem with this place is that their prices are not that cheap, and their attitude is like youve come to a high end salon and theyre actually doing you a favor.So no, I came with a miller budget, expecting to taste a miller and came out with a taste of expired orange juice in my mouth. Never again. You can get free blow drys and cuts and you can also find descent priced stuff elsewhere

You literally get what you pay for. My hair ended up extremely damaged after they were done. They gave me a really ugly haircut. Although they rushed the haircut, it shouldnt have been this gross and choppy. Ive bleached my hair before and the end result has never been this horrible (especially after about 4 inches have been cut off). Biggest regret of my life.

Mixed experiences. On my first visit about 6-7 months ago, I received a haircut that didn’t catch all my split ends so the person who coloured my hair on my second visit had to trim the length a little more. I was happy with the shade but wish it had lasted longer and not weakened my hair as much. On my third visit, I requested a trim for my second of a two haircut+conditioning treatment Groupon. I was happy with the curly blow out the student chose to give me on this visit. On my fourth visit today for the first session of a four blow out Groupon, I arrived with freshly shampooed hair and requested the hair not be shampooed again. I agreed with an instructor’s suggestion and sat back and closed my eyes but lo and behold, I did not receive the curly blow out. Instead, the treatment given to me appears to create the opposite of a desired effect in that my hair was deliberately made frizzy and heavy and entangled. Twice, the top of my ear was at the receiving end of a hairdryer placed too close running too high. This student then pestered me for a tip. I shudder to think what is in store for the remaining three visits. During this period, I’ve also called several times, left messages asking for appointments but never received a call back, walked in as instructed and waited in the salon for availability. I’m sorry to say I cannot say I recommend the academy wholeheartedly.

I just wrapped up at the salon and I couldnt be happier. I initially left a negative review because of what I interpreted as a rude receptionist. Looking back, I imagine they were busy and the receptionist was under stress.I felt compelled to change the review because I am still in shock at how amazing my hair looks. Im bi-racial so I have very curly, very thick hair. My hair is also super long - below my waist.Enter student stylist Leslie. She blew out my hair and then flat ironed it into a silky smooth masterpiece. Ive literally paid hundreds of dollars for the same look at a salon in New York.I cant speak for the other stylist but if you want someone who really knows what theyre doing, especially when it comes to ethnic hair, request Leslie. I will definitely be back.

Environment? Amazing. Atmosphere? Palpable excitement. My hair cut? Way more fun than I knew a simple hair cut could be.Seriously, this place was beautiful. All the rooms are separated by glass so even as I got my hair cut I could see various groups of students gathered around their teachers as they created artwork from hair. It was inspiring!Im not a hair stylist, but the experience made me want to just hang out to see what new thing theyd teach next!Got my hair cut and styled by a student named Gilbert. He was patient, offered a ton of advice and at my request he walked me through his various cutting techniques. (I was just curious)Awesome place. Youre greeted warmly when you walk in, treated like royalty and walk out with a great hair cut and some money left in your wallet. Ill be getting my hair cut here everytime I visit LA.

Its a great academy to learn at, Teachers spread their knowledge and are helpful... But most of the clients who show up have high standards and expectations with very disgusting egos. Let me just say something ladies and gentlemen you choose to come to a hair school with students and you can not come with a Champagne taste on a Miller light budget. Bye😉.

I got an amazing haircut and was super happy with the results looking forward to the next visit

I’ve had my hair done there three times now, and every experience has been wonderful. I know they’re students so I’m always prepared for a lengthy stay. I remember when I was a nursing student things just take longer when you’re new and still learning. I got highlights and had my hair cut then straightened. I loved it! It was the first time I ever colored my hair. My stylist was Quiauna with an assist from Greg. Quiauna was very sweet and checked with me every step of the way. I know she is on her way to do great things. The second and third time she did my hair she crochet braided my hair and I decided that would be my style for a long time. My hair is growing and it feels good.

I was there yesterday for a retouch and my roots came out BLACK. My natural hair color is dark brown but I have caramel highlights. I went there to get my roots blended into the rest of my hair but I ended up having dark black on my roots instead of a lighter brown. Very disappointing!! Never going back there again.

This place screams UNPROFESSIONAL from all over the place.First, a wait time of 20+ minutesAsk for some water - they bring me a dirty glass that smells like hot chocolate.Then finally THEY SAID ONE PRICE OVER THE PHONE BUT WHEN YOU GET THERE THEY DONT OWN UP TO IT.Yes, they did try to upsell which is fine. But even when I ask for the basic service which I described over the phone they wouldnt honor the price and came up with a bunch of excuses like the receptionist is not a professional hairdresser and they shouldnt have even given me a price.Also my hair is medium length (shoulder) but I wanted to charge me for long hair.FINALLY THEY MAKE YOU SIGN A WAIVER SAYING THEY CAN CAUSE DAMAGE TO YOUR HAIR AND HAVE ZERO RESPONSIBILITY.No thanks

Dominic did my hair & he is a pro! Wow. Very talented man who no doubt will have a high profile future in hair design! I love Toni & Guy for hair & the academy in Santa Monica is consistent. Thank you!

I got my haircut today by Carlos J!I am from NYC and have my barber there.I am EXTREMELY picky when it comes to my hair. Carlos J is the ONLY person who will touch my hair in LA! He and his assistant were WONDERFUL!!!!!!!!!

Very happy with Nathan... the front desk staff was great and very friendly right from the beginning.. I want to say my experience was amazing, so much talent at this academy! I do want to share some information please arrive on time to you appt, regardless if it’s a school be courteous and treat it like any other appt.. just because the prices for services are all between $10-$50 DO NOT TIP 20% of that! I have worked in every type of service industry and it amazes how cheap people can be in this city... :( they do not make any commission off what we as customers pay for a service so imagine doing someone’s hair for free and it takes 1-3 hrs depending on what you get done and here people go and $2-3 tip ?????? It’s horrible and not okay in my opinion...It’s their time and to top it off their education isn’t cheap it’s expensive to attend most of these schools. So please remember and put yourself in the students shoes and TIP FAIRLY! You are already getting a deal let’s not take advantage of them and their time! That being said, remember it’s a SCHOOL people they are learning and regardless the more people like us get services done the more practice they get and with time they will get better and better at their craft! I am a happy client that encourages people to come in with a positive attiftude and come in with pictures of what you desire and communicate with your stylist/colorist so you both are on the same page, just remember be patient as they still are students and learning is a process! And we all had to learn to crawl before we walk!!!!

Im in absolute shock. I had gotten a highlight, because I can no longer fly and go to my regular girl up in the bay area. I came for a blowdry mentioned it seemed a bit orange to me, one of the teachers she told me it wasnt, that I needed to except it because it was a student that they wouldnt fix it, it was not what she said it was her rude attitude and tone. Not to mention it was written that I could come back I wasnt satisfied. I was stunned and reacted, she sent another instructor, who I was very calm with and she reprimanded me for reacting to the first teacher when I was leaving. The girl that did the blowout was shocked as well, we were looking at each other in disbelief?? My haircolor wasnt that big of a detail but the way she reacted to me was.The blow dry was great, the girl who did it sweet and we had a good experience, told her I apologize getting upset ( explained what was going on) as I wasnt upset with her, gave her a big tip, thanked her, loved the blowout. I apologize to the instructor for my part( as I always do) and explained I had just gotten out of the hospital the day before, on Chemo (six hospitalizations since May 9) Ive been currently diagnosed with a rare life-threatening blood disease and had four strokes since May 9 , caused by rare diagnosis and Im young and was completely healthy before this.I called to schedule a blowout (due to the fact I cant lift my arm) because of the stroke, in the computer it said they refuse to service me??? This is going to be going farther than Yelp. This is the first time Ive EVER posted a negative experience on yelp or anywhere else?

Love this place!

My experience at Toni&Guy was awful!It started with that the booked me with a student stylist when I specifically asked to get a salon ready student.At the shampoo station the student spilled water down my back and in my face, and had a problem how to place the towels.The cut wasnt what I asked for, they did the layers but didnt take of the 3 inches of the length I asked for.And the worst part was the blow out, the student janked my hair so much using a technique Ive never seen any stylist use before, the hair got stuck and she kept going even if it obviously didnt work with my hair and she pulled my hair way to hard (the stylist obvisly noticed it was to hard since she said sorry every time).And last the instructor did not check the hair cut when it was finished...The stylist was very sweet and polite however NOT ready to cut costumes hair.The haircut was only $18 but for that uncomfortable experience it was WAY overpriced. Im not going back there again...

If you care for your hair, please avoid this place at any cost!!! I spent 6!!!! Hours there to get highlights, which at the end came out to be just half hair died in an ugly color, and now Im paying hundreds of dollars to get it fixed at other places. My hair lookes terrible, feels terrible, and Im afraid Ill have to cut it because if how badly they burned it. Please save yourself from a similar experience.

We all were students before we became excellent. The system is good

The more you know about your hair and what you want done the better your results. Love this place.

Didnt like my cut at all. Wanted my hair short on the sides with a machine, the student kept trimming with scissors and went much too high. Im going to a barber and get what I want and how I want there instead.

Completely dissatisfied. I was told in advance that it will take 3 to 4 hours to get my hair done. It took 5 hours to get my hair done. Stylist said what I wanted wasnt on her notes, but I told the receptionist what I wanted. I asked for ombre and blonde highlights because that is what I usually get. I already had dyed blonde hair and told the stylist I wanted it lighter. Instead i got brunette hair with dark highlights much darker hair then what I came in as. Stylist didnt get the color right. She even admitted it was wrong and it was because the toner was left too long on my hair. Her supervisor said to wait for a week and itll fade and if it doesnt shell take care of it. Then they took pics of me for their portfolio. When i was walking to my car i didnt realize it, but my roots werent completely touched up! Anyways I gave them the benefit of the doubt and waited two weeks instead of the one. My hair actually got even darker! I attempted to call numerous times and no one ever picks up the phone. Finally get a hold of someone and they wanted me to pay again to fix someone elses mistake. I wasted 5 hours paid full price, $17 to park my car and followed their instructions and yet they dont fix their error. If someone bought a tv or internet service and it didnt work from day 1 would they charge that client for something the company did wrong ? The stylist supervisor said shell fix it without any additional charge. Called to make another appointment and would not help me in any way. What a dishonest company! I get it students do the hair, my problem is the customer service and not keeping your word.

Spent 2 hours there getting hair cut... and my hair is nearly 2 inches shorter on one side than the other! Only not on purpose!!! Looks like a 4 year old hit my head with a weedwacker.

Worst place for hair cut, first they never mention appointment timing is from 10 to 4:30 only, and if you happen to make it to walk in, theyll say they arr full for today which in first place they dont take appointments on Thursdays and Saturdays.

Extremely dishonest about their ricing .Make you sign a document saying they can f*** up your hair and theyre not responsible for anything.Prices are high compared to value youre getting. Theyre basically charging both the student and you.

Good prices, and most students are friendly.

Totally failed at getting rid of my roots. Then they told me if would have to pay more if I wanted them to fix it.

Ive been coming here for a long time since they were located in Santa Monica. I would not be coming here no more. They mess up my hair this time I went. And plus prices went up its too expensive now.....

If you want get certificate this is the number one

Very unhelpful staff

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