I walked in ask if I could use the restroom (keep in mind I was making a purchase), girl up front let me know it was closed but in 15 minutes it would be opened since it was being cleaned. No problem , decided to look around for my items to pass the time. Once I was ready to pay decided to go up to the register. I finished my transaction , asked the girl if the restroom was ready? She said yes. Walked to the back and restroom was closed and locked. Walked up to register once again, let the girl know. She told I guess whoever was above her. That woman said oh well they were just cleaned/mopped so you have to go next door to Starbucks. Like what? I just waited to use the restroom you said was being cleaned for me to use… and now I can’t use it Bc it was just cleaned? No, communication whatsoever, terrible manager (I’m assuming). They lacked customer service overall.

Met expectations. Had most things I was looking for. Checkout line was a little confusing.

Yesterday around 730 i visited this store seeking a ream of laser paper.I asked one of the females on duty for help on finding the correct weight that i used previously. The lady was disinterested in helping me; i had a piece of the paper i was looking for but had trouble finding it. The paper i purchased was of course not correct now i have to go and return this. This is what i get trying to support a brick n mortar store; no wonder they are dying. Next time i will order from your competitors online.

I highly recommend that place because of it close location to DT LA and big convenient parking that is really big +. A lot of services for business and great choice of office stuff.

🎧🎒🖨is great there better than Office Max

Never had a bad visit. Staff will stop what theyre doing to help.

Went just minutes before they closed. Completely helpful, friendly and willing to show me where the item I asked about was. Not just tell me and point off to obscurity.

This location is terrible, and the shipping/printing department has absolutely no idea what’s going on. Something is always wrong. I’m standing here right now to ship a single package, and there are 3 staff that can’t figure out the computer password to get it done. Don’t go here unless you’re just buying something and leaving. Totally incompetent, and that’s why it’s always empty.

A hidden gem in Little Tokyo. I was able to purchase a side/messenger bag to carry my resume for an interview. Little did I know I would be getting a desk and chair for my home office from here as well. When you shop for certain items you may look online as to the availability online or in store. That is a helpful feature. I was able to find surge protectors for the electronic items at home.With the new pc purchased(elsewhere) I was able to use the surge protector, desk, and chair right away. Two day delivery was quick and efficient. The delivery personal were nice enough to bring items inside the house, making it easy on my wife to accept items.I was able to complete the chair and table after a couple of smashed and cut fingers, Lol. Dont worry, it was my fault not the items. I wanted to finish already.Thank you. God bless you.

This place needs to work on their customer service. The “store manager” and all the staff are rude and so mean.

The customer service here was pretty good. Thank you Andrew for helping me pick out a backpack.Yes there is parking here. One can park as long as they show a receipt

Really bad experience in the afternoon shift there is plenty of staff but no one seems to know what is their job or how to do it. Very disappointed they have good prices and live the place just the staff is not helpful at all. What it to do a couple of copies done and seem I have to order online because there were plenty of people ahead of me. But the place was empty and I decide to stay for a while oh. Copies machine were not in use and I did not see no one working on any other stuff while I stay

Convenient location

3 employees standing around including 1 whos a supervisor or manager while 1 person helps the long line of 6 people that have all been waiting over 10 minutes in line. Theres not even anyone at the register to help the 2 people standing in line. No one has even come to help and the other 2 employees just disappeared to the back. Extremely unprofessional.

They didnt want to give us a refund they said we broke some thing when we didnt. So we lost 92 dollars. There are better shops out there. Dont go to this one. They also gave attitude.

Spacious place where is located in The little Tokyo LA is nice place

Super Helpful Staff!

I placed an order for business cards and my file showed an outline so they know that’s the size as it is a white business card. Turns out they managed to print out the outline and not only that but the outline is not even centered. Seriously? - i blurred my info for privacy to show what they did-

Employees will not let you use the restrooms till you purchase something first. Went to Target to purchase what I needed instead, even though I was planning on buying something.

I needed help with my pc and they gave me a diagnostic for free.

Big store and alot employees in the store but take so long for shipping at least 30 mins even short line (i dont know why) also line for shipping and printing are same line but when is your turn staff will send you to another line to wait again

Great choices of goods, nice service.

Great staff.

Caution to customers who fit a certain profile. Certain Manager and employees will treat you like a criminal without cause. After years of loyal customers my family no longer supports this company due to today treatment at this store .

Thanks! My pickup was fast and really easy!

Staff is very helpful!

I can usually find what I need and the staff is pretty friendly. Sometimes, though, it is bare bones staff and you gotta track someone down.

I had the best experience the other day in this particular Office Depot. Chris helped meOut tremendously and should be given a solid raise and some recognition!

The staff make this place work. There are some many different types of products inside, best policy is to ask for help from the get go. Staff is knowledgeable & not hesitant to reach out to other staff if questions are beyond their expertise. Negative: Parking lot is small, regulated by attendant & requires validation.

Bought a computer a little over a year ago and with a 2 year warranty. The computer doesn’t work anymore and I wanted to see if the warranty covered it but I lost the receipt and I contacted the company and managed to get it back through an email now that I finally have the receipt someone who works here tells me to send him the receipt and he’ll see what he can do. That was bout 5 months ago, this is the last year my computer has warranty and I need to find a way to fix it quick but the guy that was supposedly going to help me never contacted me ever again.

Very helpful staff here! Remarkably good parking availability for a store in this crowded downtown location. I got to park easily, place my print order, dash next door for a Starbucks coffee, come back and get my completed order, and get back in traffic for my appointment on time. Major success!

FIND ALL YOUR OFFICE/SCHOOL STUFF IN ONE PLACE...

Many selections. Great price. It’s good that you can drop off the UPS package here.But service is slow and sometimes not professional.

The good: Parking, centrally located, polite helpful employees, and decent copy center thats cheaper than Kinkos. The lame: A very basic selection in school supplies. Youre not gonna find anything special here.

Good store. This location has a large variety of every office item you could possibly need. Occasionally, it takes a while to check due to the amount of customers and lack of cashiers, but this is my favorite office supply store.

I have been using Office Depot for the last few months as my go-to shop for printing construction drawings. Max is fast, polite, and cheaper than any other shop in the city. What more could you ask for?

I was there to ship some packages. Staff was indifferent to providing any type of customer service. Had to wait over 20-minutes before I was able to get anyones assistance. And, they appeared to be bothered by the intrusion.

This store is absolute, I won’t even. The staff there treats everyone like trash and looks at you at disgust whenever you ask a question. Not only me, I’ve seen happen over and over again to others around me.

Its a convenient place. It has office supplies, tech, gadgets, batteries and more. I recommend to sign up for their rewards card because youll never know when those points will come in handy

Great store , but you have to pay parking if you stay longer. There are other stores where you dont have to pay parking not matter the time

Friendly knowledgeable staff. A real good group of hard working positive-attitude staff eager to help out in any way. A stark contrast to most other office supply stores.

Great customer service and helpful staff. I love that I can come here to do all my shipping through USPS, UPS or Fedex. Parking used to be free with validation from this store but now it is $1 for an hour unless you get a validation from Starbucks then its free for 2hrs.

Last night, the snarky clerk at this store was waiting on my friend Bob, a wonderful person who works his tail off 60 hours a week to help the less fortunate. Bob happens to be a big guy. Instead of being friendly and polite, the clerk said to Bob, Hey, whats your Sumo wrestling name? This kind of disrespect is totally uncalled for. The clerk should be disciplined and ought to apologize to Bob.

Basic things are there for a good price, but high end computer stuff and better furniture nothing in stock. They offered me to order it, but that I could do myself..... And customers are not allowed to use the bathrooms. ;-(

Great customer service from the manager Oscar. They are lucky to have him. He is very helpful!

Well they carry a fair selection of items, but are lacking in others. Policy seems to be immediately up selling instead of getting or providing what is needed. Knowledge of staff seems geared towards whatever items or services are being pushed, with limited knowledge or experience pertaining to office function or to accomplish tasks. Have been told they dont have something for what I need to do only to find something for the job on my own.

This is the second time that they treat me very poorly. The first time I ordered a desk online and when I stood in line to pick it up They ignored me because I just walked in and stood in front waiting for someone to help me. When I finally was asked if I needed assistance I told them why I was there and they took forever to get the item. Finally when they found it they asked if I needed assistance with carrying and I asked them for a dolly or something as it was very heavy. It took forever for them to get it to my vehicle with a dolly. Today as I looked for a proper self adhesive product they treated me as if I was trying to steal something and when I went to the cashier to pay for something else since I couldnt find what I was looking for they sent someone to the area I was at to see if there was something missing or out of order. Very very bad service.

This is the only large chain office supply store in downtown - its pretty good sized and stocked. staff is friendly and helpful. store is rarely full of customers - not certain why that is. all the usual office supply things plus computer/printer needs as well. the parking lot is almost always close to full because of the restaurants (frozen yogurt, starbucks and a couple of very good asian choices) that share the same block.

What a disappointment they are, been here several times to purchase goods & get some print jobs done. But thank to their weekend manager Sabrina my comcpany will never do business with office depot And simply not because of the money of $10 but because she is not a person of her word. She lied to me & my associates several times, concerning a print job. They have lost a and I will be sure to let every one I know of my experience. She could have been a better person and honored her word.

Very nice service check out. They will give you a square trade product coverage depends on which accessories you buy other than that you have 1 hour parking.

I needed to print something off of my e-mail and walked in here thinking they provided that service in a private work area; they did not. I was walking out requesting for validation- I was in there for less than 1 minute.Their manager and staff required me to undertake the transaction or they will not validate my parking ticket and I would have to pay the parking fee. They first wanted me to e-mail my document to their e-mail to print for me, I did not want to do that because that document contained my personal info-I explained this, but the PARKING was more important to them, so be it.As I was using their computer on the service counter facing the customers waiting in line, everyone were looking into my info as I was printing my document. The manager and staff did not care but were kinda smiling about me printing and paying something. They thought they successfully intercepted an intentional parking abuser. They did not believe me even after my explanation. So I undertook the transaction.A 33 cents transaction for the last time in my life at this location.We used to like this place because my wife works near by and we bought many things for many years-we have 3 kids in Jr High and High Schools. This location is convenient for us because She can buy school/home admin supplies on her way home after work and/or I can buy things while waiting to pick her up. People do these things you know.I can see how the parking could be a issue for them but the whole process was based on, if you park you must pay, kinda mentality. It was completely unprofessional.We will never, ever come here again and will tell everyone the same.Go across the street to Kinkos. Folks there respect your privacy.

Super helpful great staff, dont forget your receipt for the parking lot.

Joshua I believe was the name of the store manager he helped us and he was very good

The parking is ridiculous. Had to wait fifteen minutes just for the one guy working to give us a ticket. And you have to get your parking validated otherwise you pay a fine.In addition, the store staff was very unhelpful. Overall a terrible experience.

Ive seen better stocked, and friendlier stores but it works.

Courteous and helpful staff the one time I went.

A while ago, they changed the parking so you had to pay $1 to park but if you asked the cashier nicely, they would refund the $1 off of your total. They have gotten rid of this and now parking is free. I avoided going to this one for the whole time the parking situation was messed up. Im sure they lost a lot of business from this bad business decision.

Needed to buy a external hard drive. Online said the location on Figueroa had the drive. Went to the location and they didnt have the drive but offered to order a drive for me. I explained I could order a drive online myself. I asked her if there was another location that had the drive that I needed. She said I should try Little Tokyo location. Went to this location. Found six empty boxes on the shelf for an even larger 8 terabyte. Brought the box to the cashier and she said let me check, I dont think we have this drive. Of course they didnt have the drive. I predict Office Depot will be the next Big Box store to go out of business. What a hassle. Just order online like they said they could do for me....but buy from Amazon.

No bathroom. Descent place yet it really needs a remodeling. I feel their laptop and computer prices were awesomely cheap.

I’ve been coming to this store for almost 3 years. It’s clear that you don’t train the staff who works here. Terrible terrible place to even walk into these days.

Unprofessional customer service, was given the wrong product and had to make multiple trips to return the item.

Great service. But parking has to be validated.

Yuuge! Well, one of the bigger Home Depot stores Ive seen in LA. Sales peeps were not pushy and trying to choke you - which is a plus!

Nice friendly helpful staff. Big store.

I always remembered Office Depot being a huge expansive store with everything in it. Now it looked like an empty poorly organized warehouse. Would much rather shop online or Target.

Horrible experience with cashier really rude unprofessional after cashier give me hard time I ask to speak to a manager to resolve the issue she never call manager

I mean, its really just a warehouse that the interior was put together to fill, not really Sell, ya know? Very gets the job done.

Great place good price during school weeks everything is half off during back to school

Awesome excellent customer services!!!

Very attentive, accommodating and friendly staff. Good pricing on card stock and printing of color posters and flyers, and extremely quick in completing the job, including cutting of event TIX. It is a great place.

Guests not allowed to use restrooms. Very frustrating. Too bad for loyal customers. So sad...

I guess theres no such thing as REAL customer service anymore. Although each person who walks into the store is acknowledged by an employee yelling out, welcome to Office Depot. One can readily infer their disinterest by the manner its said. When I went in this location in Little Tokyo I had questions about a few items, so I found a store employee who was on his phone texting. I said hi, I need some help with.... Without looking up from his phone he led me to the item I was inquiring about. He continued texting as I asked him questions. He seemed like a nice enough but....hmmm.... could you give me a minute and take a pause from your texting? I got my item, thanked him and browsed the store a bit then went to the register to pay. There were 4 employees huddled by one register. None of which acknowledged me until they were finished with whatever they were talking about. 3 left and one remained and began ringing up my items, never once looking at me. After he rung me up and I paid he said something (I couldnt figure out what). It seemed like a prepared speech of some sort. He said it so quickly I couldnt catch hardly any of it. I asked him to repeat it because I missed it because he spoke so fast. Still never looking at me but rather facing the register looking off into the distance so that I am looking at the right side of his face, he repeats it again just as fast. I again didnt get most of what he said but I decided I didnt care. I just said thank you. and took my receipt and put in my pocket. He just stood there and I stood there for a couple of seconds. Then he looked at me as if to say we are done you can go. I asked can you put my items in a bag please. He said we dont have any. Would have been nice of him to say something rather as a courtesy like Im afraid we dont have any bags right. I asked, does Home Depot no longer provide bags or are you out of them. He said they were out. Ugh! I live about 10 blocks away so I had decided to walk. I was left to carry all my items (some of them big and awkward shaped) home in my arms.

Big store with good selection. Easy parking.

Eric at print services is awesomesome of the younger people there - well -i wish they werent so ... young

The employees here are very helpful. Ive bought my last 3 yearly planners here also!!

Nice selection! I found (most) of what I needed.

They had what I needed and the staff is always helping you

Love you guys Service its like my office

Great cast of people and goes out there help

Love this depot, they have great copies, no deterioration, busy but still personable

Excellent place to park in an are where there is little parking. first hour free with Office Depot purchase.

One of the best super office depot store

Convenient Location Near Goldline Little Tokyo Station

This office depot is located near a yogurtland and a starbucks. You get one hour free parking with office depot validation. After the hour the price is $1 for every 15 minutes.

I go here all the time & the workers are always helpful

I got all the materials i needed for school. While in other stores they didnt have what i wanted.

Employees are very helpful. Did you know they can fix your phone there?

Standard Office Depot. Friendly, but some of the floor models are pretty ratty.

Always got efficient service here especially for shipping.

Parking you have to pay for. Employees are friendly, professional and knowledgeable.

Stupid white bald nut sack head ass guy kept following me and my friend around just because we are hispanics. Ill be back to beat yo old ass up thats for sure.

Usually quite. Easy to get help.

The employees like too follow customers who dont look rich

Must pay for parking if you stay longer than 20 minutes, small parking space.

Be sure to get your parking validation if you park in their big lot.

Good office supplies, helpful saff

All the employees are very nice and helpful

Helpful friendly courteous service.

The only real full service office supply store left in DTLA, free 1 hour parking with validation.

This particular Office Depot sells invalid gift cards. Just bought an amazon gift card and put $100 on it and it was invalid when I tried to load it. Do not buy your gift cards from this location. Manager refused to do anything about it despite buying the card just a few hours ago.