user
Office Depot
13770 W Maple Rd, Omaha, NE 68164, United States
Appearance

Comments
Ka
Review №1

Store was quiet. Seemed well stocked. Not much staff around to help with finding supplies & answering questions. Otherwise ok.

Tu
Review №2

Nice computer desk, chairs, ink & paper for my printer

Mi
Review №3

Manager Ryan Like discriminated against my beliefs as a Christian and refused to let me purchase toilet paper and notebooks. I’ve used this Office Depot for years. Never once had an issue until I dealt with this guy. He also told cashiers to not service me without giving them a reason.I’m a law-abiding citizen, small business owner, and devout Christian.Unbelievable the discrimination that people and companies are allowing. He even stood in front of me and mocked me for my beliefs. Ridiculous.

ch
Review №4

I’ve been in the store for almost an half an hour to get a resume printed for my first in person interview in almost a month. I sent my document as few hours ago so I could just pop in get it printed and head down town. Got to Office Depot 90 before my interview and am now having to rush due to printers not working in the self print area, and a few people in line. But as we wait here for the one printer to restart to see if it will work. We ask if we can print on the printers in the print center and we’re told no..... what amazing customer service.It kind of looks like they are closing lots of empty shelves, half empty desk and chair area, huge store and only three workers but can’t find time to greet nor help the 6 customers in the store. Amazing just amazing.

Br
Review №5

Their online process was very unorganized. I ordered a small item online for 1hr curbside pickup from this store. I was not notified until the hour was up that they in fact were out of stock on that item. I then ordered the item for the 1hr curbside pickup from a store farther away. This time they had my order ready within 20 minutes, but when I arrived I parked where I was told to park and checked in. I waited and waited but no one brought the items out. I tried calling the store as I had my small children with me, but there was no way to get ahold of anyone. I ended up just running inside. My items were on a self for normal online order pickups. I grabbed my things and left. If curbside pickup is offered this really needs to happen or there needs to be a better check-in system. This whole thing from the first store and their poor inventory tracking took over 2 hours. This was not a 1hr pickup service, nor was it a curbside pickup service.

Tr
Review №6

Was able to find what I was looking for. Was in and out quickly.

Br
Review №7

Went here to pick up a chair that was reserved from the Lincoln store. Was told the Lincoln location did not actually reserve one even though I stood next to the employee in Lincoln as he did. Walked around the store and found it pushed in back with my name on it but it was the floor model. I was told it would not be a floor model before driving up. When I asked if they could at least discount it since it was used and needed a cleaning the manager told me she wouldnt charge me the normal assembly fee and that was a discount of $12! What a joke, drove 2 hours to deal with a rude manager and left without the chair. Would give zero stars if able.

bu
Review №8

Went in to buy a caster wheel the website said was in stock at the maple st location. I go in 1/2 hr before they close, im literally only customer in the store. I go looking for an employee and this dude who it turns out was a manager saw me approach and didnt greet me, didnt offer to help. i said can you show me where the office chair caster wheels are located? he points and says end of aisle 7 and just keeps walking. so after not finding the wheel in stock per the website i find the same manager guy and explain i cant find the wheel, it says on the website its in stock. he then instead of offering to help me find this wheel that might be located somewhere else in the store, he says, can i order it for you? im thinking well possibly. i say yes, he goes to look it up online and just as i tell him the ad says in store only all of a sudden, magically he finds out their internet is down. how convenient. i said, sure it is and walked out. this place is a total dump and the customer service i received is proof positive its a dump. lost my business. good riddance.

K
Review №9

Office Depot is a surprising place. You dont usually think of them when shopping but when you get there you realize they have the best prices on office supplies. And their staff is very knowledgeable and super pleasant. I got there I was greeted by Alexis I told her I needed cartridge, have my printer info, she checked and boom she went and got it. Needless to say it works like a charm. Thanks Alexis!

Ka
Review №10

Every time I visit, I am blown away by the service. Guy Fieri asked to help, gave us options to suit our needs and informed us of sales. We left in record time with two office chairs and plastic mats. He also loaded them into the car. He absolutely knew his inventory and the features of each model, so he could easily match our needs and give advice. Beyond satisfied.

Sc
Review №11

Second time I have been here to get some menus printed for my business and amazing service both times. Becca at the print department gives great customer service, knew exactly how I needed my stuff printed and put together. Totally awesome experience with her and would definitely come back again!

Mi
Review №12

I think Office Depot has given up to their competition. They are way under stocked from what they use to be and know one there knows anything about there products. I dropped a FedEx package off yesterday at the West Omaha store and the guy back in the shipping area was so engrossed in his phone that he didnt know I was there. I am done with Office Depot!

Al
Review №13

I received the best customer service I can remember ever having here. Im not one to write many reviews but this guy deserves a shout out. Gordy was my sales associate and had an amazing attitude that made me happier just being around him. He had a lot of knowledge about the things going on in the store and was eager to help me and all the customers there have the best experience at Office Depot he could give. Seriously this guy deserves a raise! He makes me want to be a better employee at my own job. If you get the chance, ask for Gordy!

Co
Review №14

Had to get printer ink. The helpful staff was great. Ended up buying a new printer. Prices were very good.

Wa
Review №15

Moses is a fantastic associate! He was not only helpful, but very knowledgeable. Thanks for the help out with the office chair as well.

Ju
Review №16

Very clean store, and nice and bright lightening! Isles are wide, and orderly. I went in for one thing, and bought 3 other things that I was reminded that I wanted. I do it almost every time I go into this store.

Ko
Review №17

Every time I go here to shop something, I have to wait forever! Often times, the workers continue what they are working on instead of coming to assist the customer. The two girls I have encountered at the shipping counter were rude and snotty. Totally not impressed. The one boy that helped me had no idea what he was doing.

Ku
Review №18

Sales on toilet paper and paper towels are out of this world. They have buy 2 cleaning essentials get the other free on top of coupons and rewards...cant beat that...they definitely beat Wal-Mart prices on these things! Im.all stocked up

Br
Review №19

I have been there several times and the staff is always very happy to help

me
Review №20

Absolutely a great place! Been going here for years with exceptional service!

Ro
Review №21

Cashier was nice. Good hustle by the guy in the locked shelf

ca
Review №22

Caya chase & becca (I hope I spelled that correctly) were the most PHENOMENAL people that Ive encountered in a long time! just honestly good decent & compassionate human beings with a mission & willingness to serve. I feel truly blessed & honored to have made their acquaintance. Thank you so much Ive not gotten a chance to talk to C.T. as of yet nor have I paid for my order so I didnt get the survey however, you better believe they will be hearing about you guys & what a relational impact you have made not just on me but on everyone of my friends associates or colleagues that ever expresses a need for your services moving forward. You have made a customer for as long as we remain in Omaha, what a way to welcome us to Nebraska! Thanks Again. You Are GREATLY Appreciated!!!! ⭐⭐⭐⭐⭐

st
Review №23

It was pretty good. They fix my computer and put on antivirus help me back up some pictures and stuff for good price

Da
Review №24

I love the staff here! They are so flexible and helpful and Ive been going here to get prints for several years. David, Suze, and Becca are my favorites!

Ku
Review №25

Worst customer service ever. Lady that answers the call needs to work on her temper and tone. She sound so rude and unwilling to help. I will never go there again. You just contributed on loosing a loyal office depot customer. Well done.

tr
Review №26

They are always helpful with any and every question I have

St
Review №27

Worst customer service ever!! Took the time to show examples of my print jobs needed and it was still messed up to the point of not even bothering explaining!! You just lost a great loyal customer!!!The gal that even asked my name was rude and acted like I was bothering her! Going to find a mom and pop shop that cares and yes a survey will be heading your way with store and employee #!!

Je
Review №28

I cant tell you how much this store sucks, especially their shipping department. Rude, indifferent, poorly trained, slow...my god...every time I go there I promise myself I will never go back. There were a total of 3 people working the ENTIRE STORE yesterday and the shipping guy was so unfriendly. No greeting, no suggested wait time. You just stand around and mumble to yourself about how this place stays open. It wont for much longer.

Ju
Review №29

Everyone at this store is so incredibly friendly and positive!

Pa
Review №30

The girl that helped me was really nice.

Br
Review №31

Staff is very helpful finding what your looking for! Thank you!

MA
Review №32

Just lost another customer, and everyone I can tell about store #643. Copy center has rude, incompetent children running it. Horrible customer service, rude, unable to follow simple instructions to complete simple print jobs. Cant afford to go to a place that doesnt care about their own business, let alone yours.I hope someone can get a handle on this store, but for us and everyone I know, it is too late. Also sending a review to corporate.

Ka
Review №33

Very helpful employees willing to help us find what were looking for. Will go back.

Qu
Review №34

Great service today.... thank you Aaron

Mi
Review №35

I took my elderly mother there to get a printer carttridge. She had purchased the incorrect one. Even after it was opened they agreed to exchange it to my surprise. The gentleman that assisted us was very accomidating

Ch
Review №36

I enjoy this location, never seems to busy and always has what I need.

Br
Review №37

Great specials on office supplies..Friendly

Ch
Review №38

I found what I needed. It was easy to find everything and checkout was fairly quick.

Ni
Review №39

Great place to get my binding services done

Jo
Review №40

Frenzy attentive staff.

Ma
Review №41

Friendly staff willing to assist. You may run into some difficulty finding those same staff when time to checkout.

Ma
Review №42

I did get what I needed done. Thank you..but unhappy with project center. Very slow, I was behind a line of 6..nobody helped the guy. Disappointed

Ma
Review №43

Very friendly and helpful staff

Ju
Review №44

Friendly staff and easy to shop at.

Ma
Review №45

Always find what I need!

De
Review №46

Great store, well stocked, friendly and helpful employees.

ga
Review №47

I was looking all over Omaha for someone to scan my docs. and they came through.

De
Review №48

They had the cross pen ink refills that I was looking for. Seems to be the only place in town.

Pa
Review №49

Can easily buy accessories needed

He
Review №50

Becca from copy and print is awesome

Kr
Review №51

The staff is always helpful!

Ho
Review №52

How long does the phone need to ring? Rudest copy center lady ever!

Ka
Review №53

Helpful and curtious.

Ma
Review №54

Bianca was very nice

E
Review №55

Staff is nice, expensive, but they price match

Ka
Review №56

Very nice employees

Ma
Review №57

Great service!

Je
Review №58

Very helpful

Ap
Review №59

Office supplies warehouse style, self service.

Ro
Review №60

Good service

Ju
Review №61

Slowest place ever

Te
Review №62

Great selection

Ri
Review №63

Stop all suits

Information
43 Photos
63 Comments
4.1 Rating
  • Address:13770 W Maple Rd, Omaha, NE 68164, United States
  • Site:https://www.officedepot.com/storelocator/ne/omaha/office-depot-643/?utm_source=google&utm_medium=organic&utm_campaign=gmb_643_website_retail
  • Phone:+1 402-496-8947
Categories
  • School supply store
  • Business to business service
  • Computer consultant
  • Computer store
  • Copy shop
  • Furniture store
  • Mailing service
  • Office furniture store
  • Office supply store
  • Shredding service
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:9AM–7PM
  • Friday:10AM–6PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations