This place is closed for good. Empty and gutted with signs telling you where the other Staples stores are.

I’m not sure why this store is rated so low. It’s a staples, and it was exactly what I expected. I was in and out quickly after printing a few papers and buying a bubble mailer.

I was the victim of credit card fraud at their location and attempted to seek this locations assistance with any information regarding the situation. All I got was a bunch of Yeah and Okay. Basically, certain people there really dont care if its not directly affecting them. I then called Office Max about the fraud (done at their location as well) and got 100x better service and they are actively looking into the matter. Never going to a Staples again after this experience.

Eh. . . . I went in with the intention of buying a laptop and some printer ink. As soon as I got the correct printer ink they escorted me to the register so I could pay right away and leave the store. . . Didnt really feel welcome to stay and browse

Friendly and fast customer service. David is excellent. Solid staples store.

I went back to school shopping at staples, and I found everything I needed in less then 15 minutes. The staff was so professional and knew just where everything I needed was. It was a great experience and I will get my school supplies there every year.

Great store with a wide variety of goods present. I found everything I needed with help of knowledgeable and friendly staff members.Products are neatly organised and the overall shopping experience benefits greatly from a thoughtfully designed positioning of various goods.Martha Stewarts row is especially interesting, however, I have to say it is relatively small.Overall Staples is a great store with friendly and helpful staff, well organised locations of various products, and overall beautiful experience.

Always like shopping here! Everything is so well organized, and theres always someone available to provide knowledgeable assistance whenever you need it.

Leave me on hold for 10 minutes for transfer to another department. Then left me on hold ringing for another couple minutes straight. Wonder what people think when the phone rings non-stop. The management should get more staff to accommodate and take a pay cut or something. $300 a week extra is much worth the good business.Time is money and was a waste of my time. Losing money as I wait.10 minutes turned into 20...

They always got the paper and supplies I need.

This is the only retail store where I have had a clerk hang up the phone on me. We had shipped UPS and the store had failed to get it there on time they charge this 80 bucks plus. We finally got a refund from UPS but we had a terrible time getting the package back including the clerk who hung up on us. If he had only looked at the paperwork could have given us a phone number that would have solved the problem. Otherwise they are friendly enough but very poorly trained.

Nadine was excellent manager, and friendly person, helping me buy a new office chair, printer ink, and printer paper. I give her a (5) star straight up! Mike helped me load items into my vehicle. Cheers to Mike (5) star to you. The other manager (Jose) did not treat me right during my last visit two months ago. Without going into details i give him a (2) star. Maybe he was having a bad day, i dont know.I will continue to shop at 15th Ave Staples store (near Freemont) because they have the best printers, shredders, and office supply service of all suppliers. Great job Nadine and Mike. Hopefully see you both again soon.

Needed help with a last-minute thing for a looming presentation. The employees gave great advice and were very accommodating as I loitered around the store to handle what I needed for the presentation, even though they knew I probably wasnt going to buy more than a few dollars worth. Made a good day out of a potentially bad one. Thanks!

I used to work at this store. When I joined the team, we just got a new store Manager and to be honest it was the first time this place was clean. Marie truely motivated us to be our best and do our best. I did become part of there management team and I was unable to keep the job when I also got promoted at my full time job. The staff are still amazing and I truely miss this place. I wish the Staples in Las Vegas were half as awesome as this one

I love staples! But this is the single worst staples ever!!! The elderly people at the registers are aggressive and rude. Not to mention they are literally clueless on the company policies and blame their incompetences on the stupid computer. Specifically I am referring to both the Ederle man with hearing aid and woman with curly hair.

They did not have a very big selection of staples like, where my colored staples at man? There were only regular staples like what the heck???

This place is difficult to get into if youre traveling from the south, and out of if youre traveling toward the North. Theres a center turn lane which services traffic in both directions, and is maybe 10-12 feet long before youre beyond the single driveway entrance for the complex in which Staples is located.

Poor service. Be prepared to walk the aisle looking for your goods. The cashiers can be a bit rusty

Friendly service. But seemed under staffed

They encourage DYO service, so get ready !

Best staples Ive been to. The manager helped me find exactly what I was looking for.

My purpose was to purchase an USB cord to install a wireless printer, purchased earlier at another Staples store. I brought in the printer instructions and said that the instructions indicated that I should use an USB cord for installation. The tech person said that she didnt think the USB cord was necessary, so that interested me as I had installed other wireless printers without a USB cord and was wanting further clarification. It seems that their tech people cannot look at instructions with you (for a product sold by Staples) and give you free advice. They offered to come to the house for $79.99 and install the printer, but could not give me advice there in the store. I was thoroughly confused and felt like Staples was leaving me hanging. Left with a poor impression of their customer service policy. When I purchased the printer at the Staples in Westwood, I had been given exemplary service - lots of help in determining which printer I wanted. This store didnt come anywhere near in providing me with help

Lots of sale items. Getting in and out of parking lot to 15th Ave is not as convenient

Not the best prices around, but the staff are kind, and there were plenty of product displays

Knowledgable employees, friendly checkout

I would have to agree with some of the other reviewers that the customer service could use improvement.

Just had a good experience on the phone asking a bunch of stupid ink questions and getting good answers.

They said they not willing to match Costco prices and cannot tell me price on the phoneThey have really bad customer serviceI was shocked

I cant believe the management at this store.

They r fantastic!!

Google maps is intrusive

Wide variety of products

Expensive

Goof search

A Great experience!!!!!!!!!