I went in to get a balayage and haircut from Chloe Anderson, and I am SO happy I was able to work with her. Chloe is talented, welcoming, and collaborative—She listens to your hair hopes and dreams, then meets them with realistic, clear ideas. I walked in with the last residue of box color, and Chloe made my hair look better than ever! I cant wait to see what she accomplishes next!

Pretty sure I explained what it was I was looking for, regarding color, to the student as well as the instructor. Sadly they chose a completely different direction for me. Nothing towards what I was looking for, helmet head, just in time for Halloween.Left feeling super unhappy, after a couple hours of pity faces from friends and colleagues felt even more unhappy. No recourse, just lesson learned. Instructor was clearly uninterested in my thoughts. Wont be returning to Douglas J Aveda establishments.

I hate to do this because I am a student at here at Douglas J Aveda Institute and I don’t want to shame my own school but this has been one of the most traumatic experiences I’ve ever encountered at this school. After Saturday’s experience I think I’ve had quite enough. I frequently get my hair cut at my own salon but this Saturday I was in desperate need of a trim before my hair appointment that weekend. I requested for a blow out and cut but when consulting with the student I requested for her to only trim my dead ends. Unfortunately she cut a significant amount of my hair also leaving it very uneven. I would like to say this however was not my first haircut here, Britney did a great job on my last visit but this time she was unavailable so i was serviced by Kaylee. To make this story short, I want to hold Douglas J Aveda accountable for not teaching it’s students how to properly care for all hair types.( my hair type is a 4b/4c. Unfortunately they are not properly taught how to cut or accommodate a black women’s hair. This was the worse haircut of my life and hopefully my hair can come back from this soon.

Had an incredible experience with Logan Forrester! I went in for blonding after being long overdue and she required minimal instruction throughout the foiling/process. She did an amazing job toning, as well. It turned out beautiful! I couldnt be happier and I would definitely book with her again!

Had a fantastic experience here! Daeja Holmes did such a great job highlighting my hair and she was so professional and knowledgeable. I definitely recommend!

Erin Mullen was my stylist and she was great! From the beginning, she was aware of what I wanted and asked clarifying questions to make sure I got it right. She was so pleasant to talk with throughout the appointment and wanted to make sure she cut my hair how I wanted. Erin was professional and polite, and I love how my hair turned out! I recommend going to her and plan to make a color appointment with her in the near future. My overall experience at the salon was great, and I loved the energy in here! Everyone was great.

Maya Janelle is a gifted and intuitive aesthetician and skincare specialist, she listened to my concerns about my skin and explained her process and the products she used well. So well that I have purchased them and finally begun a skincare protocol. Every step of my facial was perfect and her arm/hand massage was better than ones I’ve gotten from full time massage therapists. I highly recommend her, she’s the best.Douglas J Aveda is a great and affordable place to address skincare issues. The product are great and everyone is really sweet!

Loved my stylist! Shame on the school! My stylist Jasmine T was amazing, her box braids were incredible and she really valued me as a customer. HOWEVER, the Aveda school is NOT prepared to take on textured hair. They did not supply the tools or resources for their students. Aveda didnt even have edge cream or understand that I would need an 8 hour appointment for box braids! When I brought this up to the receptionist, she made it seem like it was my fault. It is discriminatory to only have costumers of color need to bring in their own materials.

I love the way my hair looks! I had my highlights done by Haley M. She listened to what I wanted and had great input. My hair looks great. I highly recommend Haley M.

I absolutely love the facials at this Aveda school! They use all Aveda products and the students are very professional. The price is unbeatable.I had a facial today with Maya (Jonelle) Smith and she was absolutely fantastic! She is very personable, confident in her abilities, great explanation of products she was using, and my skin looks and feels fantastic after the service.

My girlfriend got her haircut from Catherine, and Catherine inexplicably cut it unevenly from start to finish, behaving unprofessionally and combatively the entire time. When she called to try and fix the issue, the receptionist was minimally polite and generally unaccommodating - my girlfriend went to a professional to fix it because she didnt want to wait a week for an open spot that fit around her schedule. Maybe customer service means something different over there. I was just an observer to this and felt compelled enough to write a review. I understand the Aveda Institute business model, and the risks of a student haircut, and I wasnt impressed - the overall experience was below any reasonable standard at any level. I hope the Aveda instructors take more pride in their teaching going forward, and I hope Catherine studies much harder before she goes out into the world and ruins other peoples hair too.

Had an incredible experience here! Alejandra did a fantastic job (wax), and I also appreciated her instructor Stephanie for taking extra time to review ingredients due to an allergy of mine, and testing a product before getting started. I felt welcomed and comfortable through my service, and fully plan to return soon. The Aveda Institute is fantastic for trying new things, and with very impressive prices!

Another fantastic and professional haircut! Madeline was wonderful and just about to graduate and move on to a new salon. She performed a wonderful and relaxing hair treatment and then gave me a great, much needed haircut. I wish her all the best and would not hesitate to visit her at her new salon.

Have been going here for years and the salon rarely dissapoints but this time Jasmine did an !amazing! job on my hair. My hair is a beautiful silver rn, got a double process root touch up with a hair cut and she killed it. Hair looks just as good as the time I got it professionally done and payed 300$ for the same services....... literally.

Nikki J. did a phenomenal job at my facial and dermaplane. All the products and masks she recommended during the facial felt amazing and cleared up my red spots on my skin. She was so sweet and caring - highly recommend to anyone!

I’ve received two facials from Tatiana and she was excellent. She made my experience comfortable and relaxing. Reason I’m giving 3 stars is because of the front desk customer service. They’re not welcoming and not the friendliest. It’s happened on both occasions so I’m assuming this is how they run things up front, disappointing but the service makes up for it. They could at least smile, that’s a good start.

Jasmine is awesome! I love my cut and she did a wonderful job, took her time, and had her supervisor check over everything. Took a bit longer than my usual cut but definitely worth it!

Really great experience! Check in was easy, everything was on time. I got a back facial and a regular facial and both were great. I feel horrible that I don’t remember my students name but she was great, and very personable. She listened to my concerns, and personalized a treatment plan to address them. I already booked another facial :)

Had a whole head color with Sunshynn. She was able to help me select the right color for me. And she is the first person EVER to take the time to diffuse my very curly hair! Usually people just slap curl cream on it and call it good. Definitely will be back!

I have never had a bad experience here. I recommend it highly for the value and price point. Getting services from students is an affordable way to get your desired hair/skin/nail services while giving them valuable practice! Ive always felt well taken care of, and the instructors are always around making sure everything is going well and adding any finishing touches that may be needed.

I’ve been to Areli M. for 2 botanical hair treatments so far and I love the result. My hair feels so soft and healthy ! You get a blow out after the treatment and she styled my hair so cute! Will def be going back again

Most of the time, I enjoy the whole service here. Some of the students may not be that experienced, but they are willing to learn. However, I had the worst service from Mandy today.When she washed my hair, she didnt go through my whole hair, just washed the top of my head. She didnt even rinse off the shampoo. I felt some bubbles on the left side of my hair. She made some cuts on my back hair, and waited for the instructor to finish it. She fixed my band with one cut, and done. I wasnt sure what my back hair look like. But I didnt want to ask her for anything not have her touch my hair again.For me, she shows no passion or any talent for my haircut.I made the complaint to the front desk, and they arranged the re-do haircut.People shouldnt waste the time on things they have with no passion about.

Im not one to typically write a bad review (especially for a school); and I knew there was a risk of not getting exactly what I want but the result is far from it. Let me start with the good...in this time of Covid, they are following all of the procedures including but not limited to temp checks, face masks, social distancing, and limited customers. Morgan(the student) was very kind, did a good job with the balayage, and keeping me from crying in the chair. This was to no help of the instructor who immediately upon seeing my inspiration picture says it will have to be a two session and nearly impossible. I dont consider myself an expert by any means but I watch enough Brad Mondo to know that if you are doing a double process especially on a medium brown fine hair you do not use 40 volume lightener...I was already set up to expect the worst but this instructor offered no realistic/middle ground solution just reiterated that my hair was real yellow, girl, gee thanks... fast forward to session two my balayage turned into just a full bleach with very little contrast (instructor offered no demo to Morgan who had never done this before) and the color turned out subtle but I was tired at this point and done with putting myself at risk for little return. It looked ashy and blended nicely...until I showered (w/ color care shampoo) and it went orange. Thank god Im only showing people the front of head these days. Gonna wait for this to grow out and go somewhere else to color correct. I know its just hair its more the $170 thats a punch to the gut.

Had a haircut and an undercut clean up with Veronica this evening. It was such a wonderful and enjoyable experience. She is so personable and kind. I highly recommend her!

Thank you Jenna! My hair turned out great and I LOVE the leave-in conditioner you put on at the end. Angie

Highly recommend -- I received a 90 min. facial from Justine L., and it was amazing! It started with a skin consultation where Justine listened to my concerns and then consulted with her instructor on the best products to use for me. The facial included cleaning, toning, 2 masks, eye treatment and foot/hand/shoulder massage. Justine was very professional, articulate and friendly. Will definitely be returning!

I had an appointment with one stylist that was unable to come in and they quickly found me a new hairstylist to dye my hair. Chloe did a great job and was extremely kind. She helped me find the shade that I wanted and answered any questions I had. My only complaint is that I wasnt allowed to tip her.

I have had a couple amazing haircuts at this place! Though my last experience wasn’t the best. Some of the instructors there can be really rude. I wanted to get some pink in my hair (not too much) and the instructor told me several times that it’s a “school” and couldn’t be done in one visit, which is totally understandable, I just don’t have the money for it. Once I retracted wanted to get color, the instructor tried to push me into doing it. I felt a bit unheard and talked over, which was irritating. Love the stylists though! They do an amazing job.

I got a haircut with Brittney G and it was great! I have very long hair and just needed a simple cut, but she checked in with me throughout the appointment to make sure it looked okay. The shampoo and products were also great, so it was a great deal. Thank you Brittney!

I decided to treat myself after a long period of neglect. I chose to go to the Aveda Institute on Clark. I had a wonderful facial with Nyree. Her voice and pressure points put me in a serene far away place. Then, the hair. Very difficult to manage, kinky, straight and wavy all on one head. Mine. I expected the usual blow out. However, after much discussion Brittany K helped me to figure out what I really wanted. Brittany curled my wet hair with a comb into gorgeous ringlets. When dry I could do a multitude of styles with this. I got many many compliments. Thank you so much.

Makayla was so great. She double checked as she cut and made sure I was happy with it. She did it so good. A+

I had my hair cut, dried, and flat ironed by Makayla W. She did an excellent job and I loved how my hair looked and felt. I have thick, curly hair that can be challenging at times but Makayla was highly experienced with handling curly hair and she did an amazing job! I also asked many questions and wanted her advice on hair products/hair treatment. She was extremely attentive and made really great recommendations. I would definitely go back and see her again!

I’ve been a client for a couple of years and always found the student work good. My latest visit did not go well — neither the student or the instructor listened to me, if the student didnt understand she should have asked but the instructor. There was mo excuse for the instructor.To follow up I did call the Institute and after a round of voice mails left a detailed message about how the instructor insisted on thinning my heavy hair and proceeded to do so even after I had explained that my curly hair did not respond well to such treatment and that I left the Institute with a lopsided haircut. I never received any kind of follow up. response.

Anna P, the student who cut my hair gave me an excellent cut with the assistance of her educator, Marit. Just the cut I wanted after a year of cutting my own hair during the pandemic. Great quality and value for the price. I will go back for services again.

It was the worst experience Ive ever had. I booked an appointment for a haircut and highlight with any stylist a week in advance. They canceled my appointment a few hours before my scheduled time and told me the stylist had an emergency and she is not available today. The only thing they said was they are sorry. Although I got a day off from my work, I accepted that and asked them to reschedule my appointment. I went there today again and when I was checking in they said sorry your name is not on the list! I was shocked!!! I was waiting for two weeks to hear sorry again. They are the most unresponsive and disorganized salon Ive ever seen. They couldnt care less about the customers time. (The worst part is that I had selected any stylist option and they had the freedom to assign me anyone)If you care about your time, dont spend it on a salon that doesnt even know what they are doing and whom they are giving appointments.

Daeja Holmes was awesome. She was friendly, efficient, and did a great job on my hair. It was a noticeable improvement from when I came in, which doesnt always happen when I get my hair done. No complaints, and would happily go back!

I had such a super experience here. I had a facial from Anna E. She has a calm presence and made it a genuinely relaxing time. She was informative and communicative. This was my first facial and I’m tickled to know about these services now - my skin is still glowing! I also had a blowout and style from Jazmine M. It was so fun and Jazmine M. is kind and enthusiastic. I mean, this place is just so great. What a lucky community we are!

The institute is a great option for affordable, high-quality services. I had a 90 min facial yesterday with ethnology student Anna E. Ongoing communication, attention to detail, professional. My face felt and looked great afterwards. I recommend!

I came in for a haircut and had Chloe! She was such a positive and fun stylist to be around. She was confident and did an amazing job!

Amy was so personable! Friendly, honest, a good communicator, great listener, fantastic connecting, knowledgeable feedback. And even better, I got a great haircut —- my first since August of 2020.

I had a 90 minute stress relief treatment with Anna Escobar. It was amazing from start to finish. She was very friendly and asked great questions regarding my skin. She thoroughly explained everything that she was using and made me feel very comfortable. I felt so relaxed afterwards. I just went today and already booked my second appointment. I am very pleased with my experience and service. The front desk staff were also very friendly and helpful.

First time at Aveda, and I had a great experience! Shannen J. did a great job, and my hair looked and felt great when I was walking out. I will definitely go here again.

What a sensory feast for a fraction of the price!!! I had a 90 mins facial with Sophia E and I had a haircut and blow dry with Amanda K both amazing ladies. Both ladies were professional and listened well to what I wanted. Go book with them and you’ll understand what I’m raving about! I highly recommend this place.

Fantastic, as always! Felt super safe with COVID guidelines. Amy was incredible and took great care of me!

Great job Gracen! You blended the line of grey hair into my long ago highlighted hair and gave me this beautiful, unique color-the grey now appears as the highlights and I just love it! There’s some magic happening here-thank you so much!

Totally enjoyed my facial with Miya Hicks! Highly recommend. Excellent value.

I got my haircut today with Amanda. She was fantastic and very confident. Booked a return visit with her. Thank you! Looking forward to it :)

I have been a client of Aveda for several years. The facials, client attention and professionalism of the entire staff are superb.Highly recommend it!!

I had the most wonderful experience at Douglas J Aveda Institute. Kimberly McConnell is an excellent esthetician. Her techniques are highly skilled and on par with an experienced professional. She was thoughtful in her questions about my skin concerns and used that information to select the ideal products and techniques for my facial. She made sure my comfort and safety were top priority. My skin emerged refreshed, smooth, and healthy. I am excited for my return visit!

TL;DR:Incorrect scheduling.Lying to customers.Unprofessional customer service.Lack of accountability for stylists.I booked an appointment more than a week in advance for a haircut. In other states Ive lived, I loved getting my hair cut by students and they love cutting my hair. When I booked, there were probably 20 time slots available. I picked one right after work. About an hour later, I got a text message, which was surprising to me because I selected that I only wanted email updates, saying my booking was cancelled and I had to pick a whole different day. (Side note: I never got an email update.) I called immediately and asked why it was cancelled and why they couldnt just get another stylist, because I selected any stylist as this would be my first time. They just said the stylist wasnt available, and all the other time slots got booked. I laughed and said thats impossible, there were 20 time slots available and its only been an hour and its a week in advance. They said we get booked up pretty quickly, as if they were some premium salon, and I said, so quick that 20 time slots fill up in less than an hour for something more than a week away? He just kind of mumbled. I suspected they just didnt have their schedule correct but they refused to admit that and just said the stylist wasnt available. I grew frustrated at their unprofessionalism and lack of accommodation, or really any acknowledgement to their mistake. The only time slots available for that day were for in the morning when I would be at work, so they had completely deleted any afternoon or evening availability. I asked for the stylists name because if I rebooked, I wanted to make sure not to get that same stylist because she clearly just cancelled because she didnt want to work on a Friday night. I said I wanted to rebook with a different stylist but wanted to make sure I didnt get the same stylist, and they straight up hung up on me.Mind you, I was professional and polite this whole time. Im going to be looking for another beauty salon to get my haircuts from, unless this place decides to make amends for their unprofessionalism and acknowledge their mistakes. Which I would love to do.

My experience was amazing! Veronica V. was so nice, professional, and did everything to execute my vision! I left with hair better then I asked for. Everyone there did so well at coming togetherand communicating to make my experience amazing!

Gabriela cut my hair today and did a great job, and I thoroughly enjoyed hanging out with her because she is a fun and interesting person and we had a lively conversation. Since I’m pandemic-starved for companionship, this was a plus. The instructor was helpful and encouraging, and when my student wasn’t sure of a technique I appreciated the way she stepped in for a bit and showed her how it was done without making it awkward for her.The salon is not fancy but it’s clean and comfortable with a cheerful and relaxed atmosphere. I felt very safe, as everyone was wearing masks and keeping their distance. It did make me laugh a little when they had me cover my coat with plastic before hanging it—it must be extremely rare to catch covid through coat-to-coat contact. But I imagine they’re just trying to make their clients feel safe, and I appreciate that. I’ll definitely go back when due for my next haircut.

Had a great experience with Vanessa A. It was my first time at Aveda Institute so I didn’t know what to expect. I got a haircut and trusted her throughout the entire visit. She was very thorough and it felt like she’s been doing it for years. Definitely recommend!

I have been going here for a couple of years and have always had a great experience. I just had my hair done today and again, everyone was kind, professional, and attentive. The supervisors are always there helping and the woman who did my cut and color did a fantastic job. She checked in with me to make sure it was what I wanted each step of the way. Highly recommended!

I’ve been coming to Aveda schools for my haircut for about 8 years now and have always had a fantastic experience and today wasn’t exception. Big shout out to Sophie for my facial - one of the best I ever received - so knowledgeable, kind, caring, communicative and professional. She walked me thru procedure and then warned me every step of the way what was coming next (ie hot towel, bright light etc).Kelly is also a great student and did my haircut today! She was very kind and professional, in and out in 2 hours and I loooove the cut! It may seem like an easy straightforward cut but she added some touches that made it look special

I have nothing but great things to say about Douglas J Avedas services. I have always had wonderful stylists and the entire staff is welcoming and friendly.

Had an appointment with Hailey T. and couldn’t be happier with how my hair turned out. She was professional, knowledgeable, and really look the time to listen to what I wanted. One of the best salon experiences I’ve ever had. Highly recommend her as your stylist!!!

Nyree is an extraordinary aesthetician, as well as an excellent massage therapist which is apparent in all the facials and peels she has given me. I have been fortunate to have her care for my skin, recommending peels and products that have improved the appearance and feel of my skin relatively quickly. I can highly recommend her, she’s terrific!

I went in for a single process all over color with Jaz and it turned out great! I have never been to a teaching school for my color before so I was a tiny bit nervous, but I wasnt getting it bleached or a drastic cut so I figured it would be fine. The instructor came over to consult with us on the color and gave her direction on how much to use which made me feel a lot more comfortable. Jazmine was professional, talked me through everything she was doing and I love how my color turned out! I would definitely go see her again. Highly recommend!

Carolynn thank you so much for making my hair look so healthy and also cute!! I’ve gotten so many compliments since my haircut with you. Your service was impeccable and I enjoyed our time together. Thank you!

Alicia did my hair so well! This was a quarantine-I havent had a haircut in 8 months-cut and Alicia nailed it. I felt truly pampered and fresh afterward. I wish her luck in her upcoming graduation and any salon should be happy to have her.New addition! Had another cut, this time with Kylie. She did a great job and her enthusiasm made for a really great experience. I wouldnt hesitate to recommend her.

I got my bangs trimmed by Britney G! They had recently been botched and she did SUCH an amazing job! Exactly what I was looking for!! She communicated her process to me and understood what I was looking for. Very happy with the outcome :)

This place is awful to their customers!! They like to rob you blind with there over priced garbage products. Of which none are good or exceptional, I get better hair and body products at Walmart! Dont waste your time or money at this place. It was hands down worst experience ever! Extremely poor customer service!!!!!!!

Edit to the below**I returned a few days later and the staff at Douglas J did a great job getting me a better result at no extra cost to fix the original issue with my hair as stated below. I am much happier and thankful for their commitment to the customer experience, and my student Leslie did an amazing job. Thank you so much!I have been coming to the Douglas J Aveda institute in Chicago for several years for both hair color and cutting services and was generally pleased with the results. However, after my experience today I may no longer be returning for color. During my appointment, I clearly specified that I wanted a bright, icy platinum blonde (no yellow tones). The result was much yellower than desired, despite having shown pictures of what I wanted and having had color done as desired here before. Additionally, I noticed that my stylist was not getting the full highlights very close to my roots at all, even though I had said I wanted full coverage. I asked her if she could get closer to the root, and she said she would try but she was unsuccessful. I have never had my roots looks so bad right after getting brand new full highlights. Finally, my stylist took an hour and a half to detangle and blow dry my hair, something that I expect to take a little longer than normal due to new color, but this process takes me less than 10 minutes on my own. I understand that these stylists are students and are learning, but this was a below average experience and I was very disappointed.

Went in for a color retouch and haircut with Makayla W. and was extremely satisfied with the outcome. I love the professionalism and excitement that Makayla exudes. I highly recommend making an appointment you won’t be disappointed.

Maria did a great job evening out my hair that was previously cut wrong (different school). She was sweet and pleasant to talk to. The staff was very professional and even took my coat and got me something to drink. Will be returning!

Absolutely amazing! Samantha Reed completed my Blonding retouch with an add on service of a toner and styling my hair by a thermal blowout. She was very professional, and knowledgeable about what she was doing. I was put at ease to see how delicate she was with my 4a/4b hair type, especially with it being in its naturally curly state. She did an amazing job! I love my color! I cant wait to go back to Samantha!

Horrible, horrible, horrible!!!I have very curly hair. Went for a root touch up ANd a balayage. I came out with my hair fried, lost 90% curl pattern , absolutely no balayage but a bad burnt orange color. When I asked for them to diffuse my hair dry, they had no clue how to dry not create a curl pattern.My hair is no where near a balayage. I hate it!And will have to cut my hair because of all of the damage. I trusted aces to give me a healthier, eco conscious artist hair change , instead I got garbage!!!I want my $100 back!!!!

I had a 90 minute facial from Alejandra C. She was great! I recommend for a facial at a good value.

I absolutely love coming here. They have taken COVID precautions and this was the first place I felt comfortable going to when they reopened. They are temperature checking at check in and have two salons on two levels opened with everything fully masked, distanced + sanitized regularly.I can only speak for the haircuts as I get a trim every 6 weeks or so and they always do a great job with layers and adding just enough product. The instructors are super kind and helpful to their students and you can tell the students enjoy learning.You truly cannot beat it for a $16 haircut, style + blowdry in Chicago.

Lizette Lopez was excellent! My hair looks great at a fraction of what I have been paying. Amazing cut. Ill be keeping my hair spiffy wiffy more often.😉

I had a wonderful experience at the Aveda Institute this morning. Brittany K. Is awesome and I highly recommend booking an appointment with her. She was extremely patient with my request, and took her time to ensure I left happy with the results. Thanks so much Brittany!

Vanessa A. did a fantastic job on my hair with the guidance of her instructor. I came in with medium-long hair and wanted to lose about 6 inches, and she cut it to the perfect length. She also pointed out a product that is exactly what I have been searching for, so I can maintain the smooth look at home.Edit: Went back for a trim, but decided to go much shorter and Carolyn gave me a fantastic shoulder-length cut! I wish they’d send surveys by email since the only way to appreciate the student stylists right now is the google review.

Mackenzie did a fabulous job cutting and blowing out my hair. She also was quite knowledgeable when it came to the needs of my hair and was able to recommended appropriate products for my hair type!

Mackenzie Y cut my hair and it turned out amazing! She was very personable and professional and offered good advice to me throughout my haircut. I will definitely be going back to her for my next haircut!

Highly recommend the Aveda Institute! Affordable, amazing services, and a friendly, professional environment. I went in a hot mess with dark roots and blonde ends and left with short, dark red hair! The professors and students were talented, considerate, and did a wonderful job all and all. I will be coming back for sure!

Great experience! Sunny was kind and efficient!

I got a Stress Relieving Treatment done by Kendall Smith last week and it was the best treatment I have ever received. Kendall created an environment for me that was super relaxing and nurturing. You can tell that she takes great pride in her work and she wants her guests to feel as if their stress is actually being released. You can tell with her massage pressure and movements, she knows what she is doing and which areas of the body she is targeting. She took her time and completed the full service with perfection. She is going to be a great esthetician! I will be definitely following her to her next placement of employment! 😊Also, front desk staff was lovely as always and they adhered to COVID guidelines appropriately which made me feel safe and welcomed at the school. 😊

I was beyond impressed at the skill and professionalism that Alexis V displayed at my appointment. She was just a joy to work with. She was super easy to communicate with and even took extra time to chat with me about how best to style my hair based on my hair type. I am trying to grow out my hair after having a mid-length bob, and Alexiss cut and layering is spot on! My hair feels so healthy and smooth. She is extremely talented, kind and has a bright future ahead!

5 stars to Natalie for a fabulous facial and Carly for doing my hair!

Had a haircut, Great! Went for a 90 min facial, also fantastic!

I love coming here for a cost effective and great haircut. I recently had my hair cut by Angelyna G. She was super friendly and confident in her skills. She did a wonderful job!!

Stylist student Carolyn(so?) was thorough, friendly, professional, super efficient.

Had a stress relieving massage therapy with Kadesha, who was really great! I left feeling calm and really enjoyed the experience. She made sure I felt comfortable and explained what she did as well as made sure I enjoyed the experience. Thank you!

I highly recommend Gabriela U.! She was very friendly and listened to what I was wanting as a haircut style. She made me feel comfortable and did a fabulous job on my hair. I absolutely love my new cut! I even got compliments from the harshest critics at home lol! My new go-to place for hair. Thanks so much for such a wonderful experience!!

I had a hair cut appointment with Vanessa. She asked me what I was in for and I explained I want 2 inches cut, add layers and thin my hair out. After brushing my hair back she asked and suggested I cut 3 inches which I was fine because my ends were pretty damaged. She suggested having all the ends at the same length or else my hair would become more U shaped. My hair is thick, slightly wavy and frizzy/some tangles. I’m also relieved that the instructor suggested small cuts instead of pulling through with the thinning shears!One thing I would say is my scalp is a little sensitive right now and brushing hair in sections starting at the ends really helps the sensitivity. Vanessa was very patient and communicative. The result was shiny, even cut with majority of weight reduced!

You cant beat this place for value. But when I saw Samantha Reed for a cut and color, she made this place hard to beat for great quality and professionalism! I really appreciated the care Samantha gave to all the details, which included walking me through what she was doing and why, as well as making sure that I was happy with her work. She was engaged and kept me engaged to deliver excellent results! Thanks, Samantha!

I was in desperate need of a haircut and Madyson (Maddy) was phenomenal. I went in and said I needed a trim. I have curly hair so it’s hard to get a good cut that dries well straight or curly. I told maddy that I wanted long layers. She explained that with my fine, curly hair long layers may get the the exact look that I want to avoid. She suggested face framing and a different style of layering AND I AM SO GLAD SHE DID!! My hair feels 100x better than it did when I walked in. Having someone with curly hair / someone who understands curly hair do your cut is a game changer. I appreciate Madyson’s professional guidance that she gave me, I am so happy she said what she did! A++

This was my first time at the Aveda Institute and I was not disappointed! I wanted to refresh my blonde balayage and Alexis did an amazing job. She took her time and made sure to communicate what she was doing to my hair. There’s so much dimension in my hair now! Would definitely recommend Alexis Sierra to anyone looking to get a cut or color.

Carmen was awesome and brought my dull, dry face to life again!! She explained step by step what products she was using and was very careful to work around the mask. I ended up buying way too many products after the treatment ( per usual. I plan on booking Carmen next week for an upper body massage!!

Had a great experience here with Emily! She cut my hair to the perfect length and got exactly what I wanted

The management team did well at reaching out to me after hearing my concerns. Really appreciate it.

This was my first experience with the Douglas J Aveda Institute and I couldnt be happier! Samantha Reed did an excellent job cutting my hair! She was kind, knowledgable, and a great listener. I was so impressed with my haircut that Ill be back next time for a cut and color. Thanks so much, Samantha!

Seriously, what the actual f. I asked for a shoulder length cut that touched my shoulders and received a bob. When they said we’re taking a lot off i asked them to show me how much but before they could they chopped. I am so mad I literally booked consults for extensions the second I walked out .

Ive been to other schools, and Aveda is by far the best. Its very professional, from the front desk to the services, its all top notch. Instructors check in regularly and make sure youre happy. This is a great way to get a lot of pampering for a good price.

This place is the best! I bring my 6yr old here for his monthly haircut!

I got a cut from Bennett and he did a fabulous job!!! It was my first cut after a year of growing out a buzz cut, and he turned it into a cute bob. I adore it, thank you Bennett

Emily gave a great simple haircut. I have very curly hair and went in and asked for a trim. I think the students do a great job with this. Emily did a great job diffusing my hair and making my curls look good.However, I am always really confused at the end when the teacher comes over the check the students work and the teacher combs out my curls which messes up the students very nice work. This has happened multiple times. I dont get this - especially for curly hair. Me personally, I dont like my curls to be combed out and frizzed after such diligent work.

I love the concept of this salon/active learning institute, & have been an Aveda product consumer for about 35yrs. When my student stylist Jillian G. first sat me down to talk vision & strategy, I initially stumped her when I said that she was the artist & I trusted her suggestions. I explained that when I was younger, I would tear out pictures in magazines, or refer to famous people in requesting certain haircuts. They were always impossible to achieve because of my hair texture, wave, thickness, etc. I eventually decided to not continue wasting time like that & instead ask the professional, whom I consider an artist, what they think some striking ideas are. Once Jillian grew confident that I really was almost exclusively interested in what she could suggest after I gave her 2 parameters: length threshold & part placement, she seemed really excited to be given creative freedom & have some fun! After some contemplation, she described a longer bob that was shorter & layered in back, & angled down to the front in a sort of wedge shape. I was fully on board. Jillian was passionate, motivated, precise. She was only finished when everything was just so, & it was phenomenal! It was truly a work of art & I love it. Even her instructor was impressed with the quality & aesthetic of the cut & style. I hope future clients in school & beyond allow Jillian G. to show off her brilliance & skill. Many thanks to Douglas J!

Because of covid I have been cooped in my house for the past year, but two weeks after getting my second dose of the vaccine, I wanted to treat myself to something I used to do before the pandemic. I decided to get a back facial and I felt so happy going back to normal. My esthetician Jamie made me feel so relaxed. When she first washed my feet i felt like Mary Magdalene when Jesus washed hers. She then cleaned up a years worth of damage off my back and made me think it is ok living in this world again. Not only does o my skin and muscles feel better, but my depression feels better too.